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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,373 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories

Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager


----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

602 Comments

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Joined Apr 2017
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> bubble2 17 Posts
14 Reputation
thekevmalone
12-03-2019 at 02:16 PM.
12-03-2019 at 02:16 PM.
I ordered the S10 deal from Amazon yesterday and will receive it by the end of the week. I'll update about my experience about adding it to my SERO plan.
Reply
Joined Mar 2013
New User
> bubble2 2 Posts
10 Reputation
SasparillaBill
12-04-2019 at 08:35 AM.
12-04-2019 at 08:35 AM.
I've read a lot of the thread but still would love to confirm:

I'm on SERO Premium 500 and want to convert to the Premium SWAC. Currently using a Galaxy S4 with a Sprint SIM card, but I have a new unlocked Galaxy S10e that I want to switch over to.

(1) going from SERO to SWAC, the only thing I care about is that the roaming onto Verizon for voice and data will still be fully included. I spend a lot of time in an area where it's mostly Verizon only. Does SWAC roam just like SERO? Yes I realize that the T-Mobile merger will probably ruin everything eventually.

(2) I am assuming I should convert the plan first than swap devices, yes? Can I just transfer the SIM from my S4 to the S10e, or do I need a new SIM from Sprint?

(3) can I do the conversion just by clicking the top button on that web page, i.e.,

https://sprint.custhelp.com/app/EWD/EWDorSERO

or do I need to email a Sprint rep because it's the SERO 500?

Thanks, looking forward to upgrading from my ancient phone and plan.
Reply
Joined Apr 2005
L7: Teacher
> bubble2 2,172 Posts
453 Reputation
Arex
12-05-2019 at 10:09 AM.
12-05-2019 at 10:09 AM.
Quote from SasparillaBill :
I've read a lot of the thread but still would love to confirm:

I'm on SERO Premium 500 and want to convert to the Premium SWAC. Currently using a Galaxy S4 with a Sprint SIM card, but I have a new unlocked Galaxy S10e that I want to switch over to.

(1) going from SERO to SWAC, the only thing I care about is that the roaming onto Verizon for voice and data will still be fully included. I spend a lot of time in an area where it's mostly Verizon only. Does SWAC roam just like SERO? Yes I realize that the T-Mobile merger will probably ruin everything eventually.

(2) I am assuming I should convert the plan first than swap devices, yes? Can I just transfer the SIM from my S4 to the S10e, or do I need a new SIM from Sprint?

(3) can I do the conversion just by clicking the top button on that web page, i.e.,

https://sprint.custhelp.com/app/EWD/EWDorSERO

or do I need to email a Sprint rep because it's the SERO 500?

Thanks, looking forward to upgrading from my ancient phone and plan.
I don't know the answer to question 1.

On question 2, you will need to get a new SIM as the S4 uses a micro SIM whereas the S10e needs a nano SIM. (Even if the SIMs were the same size, you might still need a new SIM as the nano SIM from my wife's Pixel 2 was not compatible with my old Nexus 5X when she had to send the Pixel in for a warranty repair.)

On the first part of question 2 (i.e., whether to convert to SWAC before swapping devices), I don't know that it matters. What I do know is that, after I switched to SWAC I was--for the first time--able to do a phone swap using the online system whereas I was never able to do that with SERO. On SERO I always had to use chat or call in to swap phones. I don't know if that's because of a change in their system, or because I was no longer on SERO.

As to question 3, I think you can just use that web portal to start the swap process.
Reply
Joined Mar 2013
New User
> bubble2 2 Posts
10 Reputation
SasparillaBill
12-05-2019 at 11:45 AM.
12-05-2019 at 11:45 AM.
Quote from Arex :
I don't know the answer to question 1.

On question 2, you will need to get a new SIM as the S4 uses a micro SIM whereas the S10e needs a nano SIM. (Even if the SIMs were the same size, you might still need a new SIM as the nano SIM from my wife's Pixel 2 was not compatible with my old Nexus 5X when she had to send the Pixel in for a warranty repair.)

On the first part of question 2 (i.e., whether to convert to SWAC before swapping devices), I don't know that it matters. What I do know is that, after I switched to SWAC I was--for the first time--able to do a phone swap using the online system whereas I was never able to do that with SERO. On SERO I always had to use chat or call in to swap phones. I don't know if that's because of a change in their system, or because I was no longer on SERO.

As to question 3, I think you can just use that web portal to start the swap process.
fantastic, thank you so much for the response. I suppose I could try to cut the micro SIM down to a nano but probably better to just get a new one.
Reply
Joined Jul 2006
L1: Learner
> bubble2 7 Posts
10 Reputation
sgniwder
12-05-2019 at 04:03 PM.
12-05-2019 at 04:03 PM.
deleted..
Reply
Last edited by sgniwder December 6, 2019 at 07:52 AM.
Joined Jun 2004
Silent Rocker
> bubble2 391 Posts
60 Reputation
baalho
12-12-2019 at 10:28 AM.
12-12-2019 at 10:28 AM.
OG Sero plan, just filled out online request. Finger crossed.
Read every single post before i made the move Stick Out Tongue

Thanks all. Can update post if people r interested on the outcome.

Edit:
Completed the application around 1pm, got confirmation email around 4pm. Pretty straight forward!
Reply
Last edited by baalho December 12, 2019 at 01:22 PM.
Joined Jun 2006
"Turn around? Why?"
> bubble2 1,338 Posts
313 Reputation
ramblerFW
12-13-2019 at 06:01 PM.
12-13-2019 at 06:01 PM.
Quote from baalho :
OG Sero plan, just filled out online request. !
Trying now....

EDIT - got the email today....."Your Sprint Wireless Advantage Club Migration account conversion has
been processed on 12/16/2019"
Reply
Last edited by ramblerFW December 16, 2019 at 03:35 PM.

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Joined Nov 2009
padawan
> bubble2 2,463 Posts
92 Reputation
dubmang
01-02-2020 at 02:33 PM.
01-02-2020 at 02:33 PM.
FELLOW SPRINT USERS!!
LEND ME YOUR THOUGHTS!!

currently on year 14 of SERO. was just presented the swac offer (in order to get an S10 or note10 for $15/mo)
the specs on the plan look good!
except i dont use tidal tinder uber or amazon
i dont need hotspot since i have it activated on my essential phone.

so really the only positive is the price $35 vs $50 ($40 + 10)

the only negative i see is bragging rights for being on SERO (personal xbox achievement haha..) and i am able to get credits almost religiously now...

will the verizon merger skew with anything later?
Reply
Last edited by dubmang January 2, 2020 at 02:35 PM.
Joined Jan 2004
L5: Journeyman
> bubble2 517 Posts
98 Reputation
preston411
01-03-2020 at 10:17 PM.
01-03-2020 at 10:17 PM.
Anyone afraid that the SWAC program will get discontinued like a year or so into it?? No reverting back to SERO. Forced to get a "regular" Sprint plan??
Reply
Joined Jul 2011
L10: Grand Master
> bubble2 15,667 Posts
2,191 Reputation
Pro
desi_babu_2010
01-04-2020 at 09:12 AM.
01-04-2020 at 09:12 AM.
Quote from preston411 :
Anyone afraid that the SWAC program will get discontinued like a year or so into it?? No reverting back to SERO. Forced to get a "regular" Sprint plan??
maybe.

but couldnt same be said for sero?
Reply
Joined Apr 2005
L7: Teacher
> bubble2 2,172 Posts
453 Reputation
Arex
01-06-2020 at 09:52 AM.
01-06-2020 at 09:52 AM.
Quote from preston411 :
Anyone afraid that the SWAC program will get discontinued like a year or so into it?? No reverting back to SERO. Forced to get a "regular" Sprint plan??
Seems more likely that once/if the T-Mobile/Sprint merger goes forward, then all the perks through 3rd parties that are specific to SWAC and make this a super sweet deal (e.g., Prime and Tidal even though it's partially owned by Sprint) may fall away. Even still, the price reduction alone plus hotspot make SWAC better than SERO.
Reply
Joined Aug 2011
L1: Learner
> bubble2 23 Posts
10 Reputation
MrJonn1eB1aze
01-10-2020 at 10:36 PM.
01-10-2020 at 10:36 PM.
Quote from Dannie138 :
I've upgraded my phone before on my SERO account, 3 years ago or so.

I upgraded my Note 8 almost a year and half ago on Sero and it gave me the same message online that I would need to change my plan. I called Sprint Telesales and I was able to upgrade and stay on Sero. Same thing happened when I upgraded from the Note 7. I am now getting ready to upgrade again, got the same message I called Sprint and CSR assured me that there would not be a problem. Right after that she offered to switch my account to a SWAC account.
Reply
Joined Jan 2008
L1: Learner
> bubble2 6 Posts
10 Reputation
Schmidty
01-11-2020 at 11:47 AM.
01-11-2020 at 11:47 AM.
My Advantage Unlimited Premium price is $55 for my first month with the $5 Autopay discount, it is $50. Was there a price increase?
Reply
Joined Aug 2004
L3: Novice
> bubble2 240 Posts
30 Reputation
Thundershaft
01-11-2020 at 12:33 PM.
01-11-2020 at 12:33 PM.
Quote from Schmidty :
My Advantage Unlimited Premium price is $55 for my first month with the $5 Autopay discount, it is $50. Was there a price increase?

Did you sign up for the 35 dollar or the 55 dollar plan?
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Joined Jan 2008
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> bubble2 6 Posts
10 Reputation
Schmidty
01-11-2020 at 12:50 PM.
01-11-2020 at 12:50 PM.
Quote from Thundershaft :
Did you sign up for the 35 dollar or the 55 dollar plan?
Apparently the $55, but on the first page of this thread, it states that the Advantage Unlimited Premium plan is $45.
Reply
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