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It's been over 72 hours, and the Assistant doesn't show anything to claim. Anyone know how much longer it takes?
It's been over 72 hours, and the Assistant doesn't show anything to claim. Anyone know how much longer it takes?
Same here. I got nothing
It's been over 72 hours, and the Assistant doesn't show anything to claim. Anyone know how much longer it takes?
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The rep just kept repeating that if I had qualified I would have received an email. I offered a screenshot of the completion confirmation in the app and he just repeated the bit about the email again.
My experience over the last couple years has been that Amazon CS is hit or miss - more miss when it comes to promotions or other discounts. Last year I contacted them to inquire about an issue with our employee discount not being applied and the rep insisted there is no employee discount. (Well, not for him because he works for a 3rd party support company contracted by Amazon, not Amazon.). That took over a dozen calls/emails to get sorted and didn't get resolved until I got an actual Amazon employee in the US on the phone.
My experience over the last couple years has been that Amazon CS is hit or miss - more miss when it comes to promotions or other discounts. Last year I contacted them to inquire about an issue with our employee discount not being applied and the rep insisted there is no employee discount. (Well, not for him because he works for a 3rd party support company contracted by Amazon, not Amazon.). That took over a dozen calls/emails to get sorted and didn't get resolved until I got an actual Amazon employee in the US on the phone.
PS. You have the add the items you want to the cart through the Amazon Assistant. If you add them any other way, you won't see the $5 discount.