Deal requires purchase of an AT&T PREPAID phone from either a Walmart store or from walmart.com. It does not have to be a smartphone. The Cingular Flip 2 also works.
If you have no intention of using the Walmart phone and want to swap to a different phone, verify the Walmart phone you buy has the same size SIM card as the phone you want to use (most use nanoSIM cards these days). To be safe, use the Walmart phone until your bonus data appears on your account.
Online activation does not give you an option to port your number. It will only give you a new number based on the zip code you enter during activation. Try calling customer service to activate if you wish to port your number over.
If you activated your phone with a new number and wish to port your old number over to it after the fact, read the warning below:
Warning about porting after activation: YMMV Several users are reporting that they aren't receiving the 17GB of bonus data after porting their number over and only receiving 8GB of bonus from the regular AT&T deal. Many are getting the runaround and being told to wait the entire 10 days to see if the full 17GB shows up. At least one user has so far and still hasn't received it. AT&T has escalated their case and they're waiting to hear back (https://slickdeals.net/forums/showpost.php?p=
Phone numbers:
AT&T customer service: 1-800-901-9878 or 611 on any AT&T mobile phone
AT&T's Port Activation Center: 1-888-898-7685
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This deal is valid until first week of September. Spoke with a ATT rep last night, she said this is a new deal and she will be following my account to see if I get 17 GB bonus or not because I changed the sim, phone and port in my number on the same day (7/3) I bought the prepaid cards. Still waiting for 17 GB bonus data to kick in
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1.8K Comments
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Wtf.. that makes no sense
I activated several accounts simultaneously. A few got the 25GB, while all others got the 16GB.
This is 3 days after activation.
Wtf.. that makes no sense
I have a pending port in from ANVEO into ATT.
I too only have the 16GB.
I have a ticket open, hopefully they get everything sorted out in 3-5 days.
I have a pending port in from ANVEO into ATT.
I too only have the 16GB.
I have a ticket open, hopefully they get everything sorted out in 3-5 days.
What a hassle
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What a hassle
I think it's just a lazy rep giving out inaccurate information.
If they don't rectify the situation, I may need to look into taking the issue higher.
She said I have two options:
1. Continue "enjoying" my plan this month with the bonus data and let it expire then purchase the Walmart deal again and activate the phone with an Austin number.
2. Port in now and lose the bonus data.
Screw that and screw AT&T. I'm pretty sure the "numbers in different markets" thing wasn't mentioned in the fine print.
I'm assuming the people not having issues have their actual and temporary numbers in the same market(?)
For Corporate Stores (8GB + 8GB):
- Autopay is required
- After 7-10 Days (first month activation) you will recieve the bonus data.
- After 3 days of each renewal date (autopay must be on) you will recieve the bonus data.
"Requires activation & payment of new line of service on $50 monthly plan and AutoPay enrollment by 7/11/19. To receive bonus data each month, you must remain on the $50 Monthly Plan and be enrolled in AutoPay. Once qualifications have been met, bonus data will be applied to customer's account within 3 days after activation and within 2 days after each qualified renewal. Multi-Line members are eligible as long as account owner is enrolled in AutoPay."
Walmart Exclusives (8GB + 17GB):
All requirements are not clearly stated. There is no internal document on this plan. I assume it would be the same requirements (autopay). However on att walmart's exclusive prepaid site it says you have to purchase a cell phone that is after 6/9/2019.
"Requires purchase of AT&T PREPAID phone & activation & payment on new line of service on $50 monthly plan. To receive 17GB of bonus data each month, you must remain on the $50 monthly plan and complete all requirements within 60 days of phone purchase. Once qualifications have been met, bonus data will be applied to customer's account within 10 days after activation and within 2 days after each qualified renewal. Multi-Line members are eligible."
Also a few points to point out:
If you are trying to change into this "walmart exclusive" plan i would suggest port your phone out to a different carrier. Buy a new phone from walmart and port your number back into AT&T prepaid so you can get this plan.
If you are currently on the 16GB plan i would suggest just keeping it no reason to waste your time with CS to get this walmart exculsive.
If you have an issue with your port Call the Port Activation Center at 888-898-7685.
Remember folks IT HAS TO BE A NEW LINE!
She said I have two options:
1. Continue "enjoying" my plan this month with the bonus data and let it expire then purchase the Walmart deal again and activate the phone with an Austin number.
2. Port in now and lose the bonus data.
Screw that and screw AT&T. I'm pretty sure the "numbers in different markets" thing wasn't mentioned in the fine print.
I'm assuming the people not having issues have their actual and temporary numbers in the same market(?)
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