Deal requires purchase of an AT&T PREPAID phone from either a Walmart store or from walmart.com. It does not have to be a smartphone. The Cingular Flip 2 also works.
If you have no intention of using the Walmart phone and want to swap to a different phone, verify the Walmart phone you buy has the same size SIM card as the phone you want to use (most use nanoSIM cards these days). To be safe, use the Walmart phone until your bonus data appears on your account.
Online activation does not give you an option to port your number. It will only give you a new number based on the zip code you enter during activation. Try calling customer service to activate if you wish to port your number over.
If you activated your phone with a new number and wish to port your old number over to it after the fact, read the warning below:
Warning about porting after activation: YMMV Several users are reporting that they aren't receiving the 17GB of bonus data after porting their number over and only receiving 8GB of bonus from the regular AT&T deal. Many are getting the runaround and being told to wait the entire 10 days to see if the full 17GB shows up. At least one user has so far and still hasn't received it. AT&T has escalated their case and they're waiting to hear back (https://slickdeals.net/forums/showpost.php?p=
Phone numbers:
AT&T customer service: 1-800-901-9878 or 611 on any AT&T mobile phone
AT&T's Port Activation Center: 1-888-898-7685
This deal is valid until first week of September. Spoke with a ATT rep last night, she said this is a new deal and she will be following my account to see if I get 17 GB bonus or not because I changed the sim, phone and port in my number on the same day (7/3) I bought the prepaid cards. Still waiting for 17 GB bonus data to kick in
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So if I get in on this deal and things go south, can I take my phone to any AT&T store and ask for assistance? Or will have have to return to Walmart and deal with another one of their brainless cretins?
and probably yes have to deal with the walmart brainless...
and probably yes have to deal with the walmart brainless...
I called back and was told by another rep that I would indeed get the 17gb bonus. We shall see. Highly skeptical.
I called back and was told by another rep that I would indeed get the 17gb bouns. We shall see. Highly skeptical.
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Edit: I called 611 just now to see what they would say about the bonus data and once again, the agent was not aware of this Walmart deal. He suggested I stop by Walmart but not sure if that will do any good..
By far one of the worst customer service departments and billing systems I've had to deal with.
and i didn't contact anybody until 3 days later.
I am currently with Xfinity Mobile and would like to port-in my number to this Walmart AT&T plan....I do know that I need to first purchase the phone from walmart which I did and am about to pick it up in the next hour or so...
Can anyone please kindly clarify the recommended next steps to get the whole 25 GB data post?
Also wondering if these phones come with a sim card inside?
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I am currently with Xfinity Mobile and would like to port-in my number to this Walmart AT&T plan....I do know that I need to first purchase the phone from walmart which I did and am about to pick it up in the next hour or so...
Can anyone please kindly clarify the recommended next steps to get the whole 25 GB data post?
Also wondering if these phones come with a sim card inside?
If you don't need to port your number, it's pretty straight forward. You buy the phone at Walmart, activate and fund the plan then keep the sim card in the Walmart phone until the bonus data is added. That's what I did the first time I tried it and received the data after 2-3 days.
If yo are trying to port your number, all I can say is good luck. There so much misinformation given by AT&T reps that it's tricky to know what's right or wrong. I'm inclined to recommend you wait for people to post updates on their deals or for AT&T to figure their crap out.
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