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expired Posted by ffly45 • Nov 1, 2019
expired Posted by ffly45 • Nov 1, 2019

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $580 Back

Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

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Written by ffly45

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Top Comments

Yes, after the Costco associate takes out the phone, grab it and run out the store with it. If you are fast enough, this will work...
READ FOLKS

READ

Most of the questions asked here are either in the promotion posting, or are just stupid. Read before posting.

The document tells you which items will be accepted for trade. You can NOT do a IP6, or SE, or Samsung, etc.

It really does not matter how much they give you for the trade. The total rebate you will get will total $580.

Yes, this promotion is for people adding T-Mobile new lines. Duh! Think!

Simple math tells you that trading in an XS or XR is probably not going to make sense in most cases. So, if then don't. Duh!

Nobody has asked yet, but yes the phone must be paid for. And yes it must work. And yes it must not be broken. Duh!

And yes, you must have a Costco card to pay for the phone.

How much does ___ cost at Costco? Easy - go to the website. Prices are listed.
iPhone 8 through Apple gets you $220
iPhone XS through Apple gets you $500

iPhone 8 through this Costco deal gets you $580
iPhone XS through this Costco deal gets you $580

4,127 Comments

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Nov 18, 2019
5,814 Posts
Joined Jan 2008
Nov 18, 2019
Marathi
Nov 18, 2019
5,814 Posts
Quote from qzhyp :
Make sure you grab ALL document in OP post. This deal has been a nightmare for me.
Here's what happened.

November 10. I go to Costco for this promo. The rep tells me I don't need to add a line. I tell him I want to. He says you don't have. I asked will I qualify for $580 and he says yes cause your 2nd line is upgrade eligible. Next day I called him to make sure and then he tells me "no its upto $580 depending the condition and model and size of the phone". I said why didn't you say that yesterday. He says we misunderstood.

November 13. I go back. Since I didn't activate the IPhone 11 purchased on Nov 10 as in put sim card in the phone. He creates a new line and attaches this phone. All set. Nope, I go home and check and now there's installment plan on my 2nd line. Ironically the installment plan is for my old IPhone 8 which I was gonna trade in but IMEI showing belongs to new IPhone 11.

November 14. I call him and he says he can't cancel that Equipment Installment only T-Mobile can and I would have to get a rep who knows what he's doing. I call T-mobile rep, also talk to supervisor they said it has to be done at Costco.

November 15. This idiot is off so I couldn't go

November 16. I go in and he now cancels the new line I added on November 13 and attaches this IPhone to a new line he's opening again. Luckily I never activated the phone so it wasn't tied to a number, or so I thought. Don't know why he didn't activate it for me each time I was there. Also, I have canceled the 3rd line he created on November 13. He has the nerve to ask me to call T-Mobile to add a line. So I do. Does not give me a new T-mobile RMA mailing label because now I am sending a 6S cause since I am adding a 3rd line, let IPhone 8 stay on second line. He says, use the same label. I ask RMA is tied to IMEI, he goes no it isn't. I have called T-mobile and they sent me the correct mailing label. On top of this, since I activated new line by calling T-mobile I have zero paperwork for this new line.

Now I am trying to activate my phone on that new line, and sim card is invalid. Remember how earlier I said, phone number wasn't tied to phone. It was tied to the sim in the phone. I only added a line with T-Mobile while I was in store but since the phone was at home, I couldn't activate the phone in-store. I am guessing that sim card is tied to the number for the line opened on November 13.

Long story short, Costco Wireless does have some idiots. Ironically, this guy also happens to be the manager. This is after FIVE trips to the THREE trips to the store, and now I will have to go back for a new sim card because T-Mobile will mail me and it takes about a week and might get charged for it. This has definitely been very stressful, and raised my blood pressure. I am already filing complaint with Costco, Wireless Advocates, and T-Mobile. This shouldn't be this difficult.
Damn... this is real bad luck bro...!!!
Some reps are just bad, yours is one of those...!!!
Don't forget to give the real feedback to the survey you receive form them!!!
FYI, even for me it wasn't 100% smooth!
The Costco lady selected "iPhone 6s Plus" as my trade-in phone and so the RMA receipt said the trade-in fair price is $50 (instead of $31).
When I realized it after coming home, I was mad I had to go again, but I did go back just to get this fixed and generate the correct RMA receipt (with the new shipping label).
Last edited by Marathi November 17, 2019 at 08:07 PM.
Nov 18, 2019
24 Posts
Joined Mar 2007
Nov 18, 2019
prince40
Nov 18, 2019
24 Posts
Costco in Bloomingdale,IL one of the worst cell both services!!!
Nov 18, 2019
502 Posts
Joined Apr 2013
Nov 18, 2019
tony424
Nov 18, 2019
502 Posts
Quote from akhere :
Does anybody know if this can be done in two different cities?
Like I am in City1 and my friend is in City2. We want to start a new tmobile account and get two lines (one for each) with each iPhone...
Do I need to open account with 1 line and my friend can add another line in his city with my tmobile account details?
or
Do i need to open 2 lines together and if possible to get shipped second iphone to his city's costco?

Thanks in advance for suggestions.
You can do that. Whoever opens the account should add other one as an authorized user by calling 611.
Nov 18, 2019
1,434 Posts
Joined Oct 2009
Nov 18, 2019
qzhyp
Nov 18, 2019
1,434 Posts
Quote from Marathi :
Damn... this is real bad luck bro...!!!
Some reps are just bad, yours is one of those...!!!
Don't forget to give the real feedback to the survey you receive form them!!!
FYI, even for me it wasn't 100% smooth!
The Costco lady selected "iPhone 6s Plus" as my trade-in phone and so the RMA receipt said the trade-in fair price is $50 (instead of $31).
When I realized it after coming home, I was mad I had to go again, but I did go back just to get this fixed and generate the correct RMA receipt (with the new shipping label).
My rep said use the samw form. I have a feeling RMA number is tied to certain serial number ans model so after i fill out the form online, i will be calling Tmobile foe correct RMA form. I dont even wanna fill the form until i can get correct phone activated with correct line. Unfortunately, for that i will have to visit store. Another way that idiot screeed me. He said call them they'll put new number on that sim. Only one phone per sim, period
Pro
Nov 18, 2019
73 Posts
Joined Jan 2011
Nov 18, 2019
FaisalKhan
Pro
Nov 18, 2019
73 Posts
I didn't had trade-in phone handy at that time, rep mentioned that he can process without that later I can provide trade-in phone. I just noticed that I didn't receive Fig 5 (Trade-in checklist) and Fig 8 (Trade-in Receipt and Prepaid shipping label) from Costco. Is this something I can get online or do I have to go to Costco again to request for it?
Nov 18, 2019
486 Posts
Joined Aug 2013
Nov 18, 2019
CrispyDang
Nov 18, 2019
486 Posts
Quote from FaisalKhan :
I didn't had trade-in phone handy at that time, rep mentioned that he can process without that later I can provide trade-in phone. I just noticed that I didn't receive Fig 5 (Trade-in checklist) and Fig 8 (Trade-in Receipt and Prepaid shipping label) from Costco. Is this something I can get online or do I have to go to Costco again to request for it?
You didn't get those cause he didn't process a trade-in cause you didn't have one. You will have to go back when you have a trade in so that he can process it and print out the subsequent forms.
Nov 18, 2019
2,922 Posts
Joined Oct 2007
Nov 18, 2019
KingUltra
Nov 18, 2019
2,922 Posts

Quote from iDeal1st :
Dude. I tried your trick, but it didn't work.
* Message sent from a county jail
Quote from carloo :
Dude, you weren't fast enough. 😂
Quote from Darthchrisc :
Yes, after the Costco associate takes out the phone, grab it and run out the store with it. If you are fast enough, this will work...
No Idea why iDeal1st went to jail for running away with a phone that he already paid for. Get a new Lawyer to present evidence that you actually need to Pay at cashier, and show receipt at the cage before the associate takes out the phone.

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Nov 18, 2019
40 Posts
Joined Jun 2010
Nov 18, 2019
dealsnerd
Nov 18, 2019
40 Posts
Question: I did not have all the phones to trade-in, so the Costco rep mentioned I can come back later and get the shipping label. Is that ok? Is there a date by which I need to get the shipping labels?
Nov 18, 2019
451 Posts
Joined Nov 2014
Nov 18, 2019
Akhere123
Nov 18, 2019
451 Posts
Quote from rsriram :
I have T-Mobile postpaid connection with 8 lines of those 2 added in last 30 days. I have a iPhone 7 for trade in. I need one iPhone 11 for one of the lines added 3 months back. Is there a way to get this deal ?
You have to add a new line. You cannot upgrade an existing line, to do this deal.
Nov 18, 2019
9 Posts
Joined Jul 2007
Nov 18, 2019
dealez
Nov 18, 2019
9 Posts
Is this the same deal that is on their website for everyone?

https://www.t-mobile.com/cell-phones/brand/apple

Phone 11
$580 off iPhone 11 when you switch & trade eligible iPhone; see how.
Get $580 off iPhone 11 when you switch and trade in an eligible iPhone.



Save up to $580 on iPhone 11 Pro. See how.
Save up to $580 on iPhone 11 Pro when you add a line and trade in an eligible iPhone.
Here's how to get this deal:
Activate up to 4 qualifying voice lines.
Trade in a qualifying iPhone.

Eligible devices for trade-in (in good condition) to save up to $580 on iPhone 11 Pro:
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus

You'll receive a trade-in credit based on the fair market value of your trade-in device and the balance of the promotional value via monthly bill credits. If you trade in a store, you'll receive your trade-in credit instantly. If you send us your qualifying iPhone for trade in within 30 days of receiving your new iPhone 11 Pro, you'll receive your trade-in credit on your bill within two bill cycles after your trade in is received.

Buy iPhone 11 Pro on a monthly payment plan.
Complete your purchase and make a down payment (if applicable -- or apply your in-store trade-in credit toward your down payment).
Receive promo credits over 24 months.
We'll apply the balance of your promotion by crediting your bill each month. If you cancel wireless service, credits may stop & remaining balance is due
If you cancel your line before receiving 24 bill credits, credits stop and remaining balance at full price is due; if canceling your account, you can contact us first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Limited time offer; subject to change. Qualifying credit, new line of service, finance agreement, and trade-in (iPhone XS, XS MAX, XR, X, 8, 8 Plus, 7, 7 Plus, 6s, 6s Plus) required. If you have canceled voice lines in past 90 days, reactivate them first. iPhone 11 Pro (64GB): $249.99 down + $31.25/mo. x 24; pre-credit price: $999.99. 0% APR. Examples shown reflect the down payment & monthly payments of our most creditworthy customers; amounts for others will vary. Credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. Up to $580 via monthly bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts (e.g., Carrier Freedom). Limit 4 per account.
Nov 18, 2019
508 Posts
Joined Aug 2012
Nov 18, 2019
andys_sweeps
Nov 18, 2019
508 Posts
Quote from dealsnerd :
Question: I did not have all the phones to trade-in, so the Costco rep mentioned I can come back later and get the shipping label. Is that ok? Is there a date by which I need to get the shipping labels?
I was told to get it until 19th.
Nov 18, 2019
137 Posts
Joined Feb 2010
Nov 18, 2019
nittanynorth
Nov 18, 2019
137 Posts
I plan to trade two iPhone 6s units today for iPhone 11 basic models by adding two new lines. A family member's iPhone 8 is acting wonky and I'll wait til next year to flip it. Can I exchange the family member's sim into the new phone immediately without impacting the rebate card promotion, or is it best to leave the new line numbered sim in it until the rebate card arrives?
Nov 18, 2019
199 Posts
Joined Jan 2007
Nov 18, 2019
metfan1989
Nov 18, 2019
199 Posts
Quote from dealez :
Is this the same deal that is on their website for everyone?

https://www.t-mobile.com/cell-phones/brand/apple

Phone 11
$580 off iPhone 11 when you switch & trade eligible iPhone; see how.
Get $580 off iPhone 11 when you switch and trade in an eligible iPhone.



Save up to $580 on iPhone 11 Pro. See how.
Save up to $580 on iPhone 11 Pro when you add a line and trade in an eligible iPhone.
Here's how to get this deal:
Activate up to 4 qualifying voice lines.
Trade in a qualifying iPhone.

Eligible devices for trade-in (in good condition) to save up to $580 on iPhone 11 Pro:
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus

You'll receive a trade-in credit based on the fair market value of your trade-in device and the balance of the promotional value via monthly bill credits. If you trade in a store, you'll receive your trade-in credit instantly. If you send us your qualifying iPhone for trade in within 30 days of receiving your new iPhone 11 Pro, you'll receive your trade-in credit on your bill within two bill cycles after your trade in is received.

Buy iPhone 11 Pro on a monthly payment plan.
Complete your purchase and make a down payment (if applicable -- or apply your in-store trade-in credit toward your down payment).
Receive promo credits over 24 months.
We'll apply the balance of your promotion by crediting your bill each month. If you cancel wireless service, credits may stop & remaining balance is due
If you cancel your line before receiving 24 bill credits, credits stop and remaining balance at full price is due; if canceling your account, you can contact us first to instead make discounted monthly balance payments. Tax on pre-credit price due at sale. Limited time offer; subject to change. Qualifying credit, new line of service, finance agreement, and trade-in (iPhone XS, XS MAX, XR, X, 8, 8 Plus, 7, 7 Plus, 6s, 6s Plus) required. If you have canceled voice lines in past 90 days, reactivate them first. iPhone 11 Pro (64GB): $249.99 down + $31.25/mo. x 24; pre-credit price: $999.99. 0% APR. Examples shown reflect the down payment & monthly payments of our most creditworthy customers; amounts for others will vary. Credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. Up to $580 via monthly bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts (e.g., Carrier Freedom). Limit 4 per account.
This is for Bill credit. So requires you to be with T-Mobile for 24 months
Nov 18, 2019
1,178 Posts
Joined Apr 2019
Nov 18, 2019
Darthchrisc
Nov 18, 2019
1,178 Posts
Quote from metfan1989 :
This is for Bill credit. So requires you to be with T-Mobile for 24 months
if people stopped responding to the same damn long winded posts that have been answered at least 100 times in this thread, it might be a bit more manageable

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Nov 18, 2019
470 Posts
Joined Jul 2016
Nov 18, 2019
zuzuboy981
Nov 18, 2019
470 Posts
Has anyone had any luck with a slight crack on the corner front glass (technically not screen) being accepted for the trade in?

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