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expiredffly45 posted Nov 1, 2019 12:33 PM

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

Up to $580 Back

via One Time Bill Credit/Prepaid Cardat Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45

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4.1K Comments

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Nov 20, 2019 7:35 PM
1.2K Comments
Joined Jul 2005
XyKoNov 20, 2019 7:35 PM
1.2K Comments
Quote from ajsa :
I was thinking about insuring for around $150 to be able to get a replacement trade-in ! Assuming I could redo the trade in paper work.

Has anyone discarded the COSTCO provided shipping label and gotten their own shipping? (if USPS won't let me add insurance to the prepaid label).
You do not need to put insurance. I shipped both mine out in Boston and it got there within a week and I get my credits 3-4 days after. Just make sure you go to the post office, wait in line, go to the cashier, have them scan it and they should give you a receipt. Done.
Nov 20, 2019 7:43 PM
15 Comments
Joined Oct 2011
anujanandNov 20, 2019 7:43 PM
15 Comments
Quote from angel5000 :
iPhone on us: Up to $700 via bill credits based on trade in eligibility (iPhone 8, 8+, X, XR, XS, or XS Max trade-ins receive max value)

The trade-in requirements is high.......
Looks like iPhone 7 and 7+ are also included now.

.iPhone on us: Up to $700 via bill credits based on trade in eligibility (iPhone 7, 7+, 8, 8+, X, XR, XS, or XS Max trade-ins receive max value)
Nov 20, 2019 7:47 PM
15 Comments
Joined Oct 2011
anujanandNov 20, 2019 7:47 PM
15 Comments
Quote from EnragedGnome :
So I didn't participate in this deal, but I did recently buy a phone from Costco and would like to return it. The Costco policy and the paperwork I signed specifically says I have 90 days to return for a refund (14 days for the carrier service).

I went to the store yesterday to return and the rep at the kiosk said they could not accept returns after 14 days, that they could only do exchanges. I argued with her quite a bit but she kept insisting that she couldn't do anything and that the system would not even allow her to process a return. I'm pretty sure this was the same rep that sold me the phone, so my guess is she doesn't want to lose out on her commission.

I see that there has been a lot of talk about returning phones in this thread. Has anyone had any trouble? Is there any way I can escalate this? She would only give me the kiosk phone number, which I'm sure just goes directly to her. How do I make them follow their own policy and the legal contract that I signed if they just keep stonewalling me?

Note that I did not do any promotion when purchasing this phone because I thought there was a good chance I would return it. I'm not trying to get a free rebate card out of this.
Instead of going to the wireless kiosk, have you tried going to the Costco returns desk? Phone was purchased from Costco so I do not think the Kiosk has anything to do with it.
Nov 20, 2019 7:53 PM
4.3K Comments
Joined Sep 2011
comfortably-numbNov 20, 2019 7:53 PM
4.3K Comments
Quote from anujanand :
Instead of going to the wireless kiosk, have you tried going to the Costco returns desk? Phone was purchased from Costco so I do not think the Kiosk has anything to do with it.
Kisok needs to print a return paperwork. You then return at returns desk. If Kiosk is giving you trouble, talk to rep at return desk to start this out.
Nov 20, 2019 8:05 PM
35 Comments
Joined Apr 2010
ajsaNov 20, 2019 8:05 PM
35 Comments
Quote from XyKo :
You do not need to put insurance. I shipped both mine out in Boston and it got there within a week and I get my credits 3-4 days after. Just make sure you go to the post office, wait in line, go to the cashier, have them scan it and they should give you a receipt. Done.
Thanks - agreed - probably overthinking it after reading a few negative experiences.
Nov 20, 2019 8:08 PM
35 Comments
Joined Apr 2010
ajsaNov 20, 2019 8:08 PM
35 Comments
Quote from PasonTrillium :
Nearly every Costco got more iPhone 11 64gb in stock today around noon.
So it's not on their printed list, and they may not even be aware they arrived.
Of course had to happen after I was forced to get the PROs in stock Frown But there was really no way to predict this!! Our new PROs are still sitting waiting for the cases - there is no way for an exchange now for a lower priced model right???
Nov 20, 2019 8:49 PM
320 Comments
Joined Jun 2012
yxkiliguluNov 20, 2019 8:49 PM
320 Comments
Quote from XyKo :
You do not need to put insurance. I shipped both mine out in Boston and it got there within a week and I get my credits 3-4 days after. Just make sure you go to the post office, wait in line, go to the cashier, have them scan it and they should give you a receipt. Done.
I have not get my credits after few weeks . Should I follow up on it ?

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Nov 20, 2019 8:52 PM
941 Comments
Joined Sep 2015
fflm99Nov 20, 2019 8:52 PM
941 Comments
Quote from anujanand :
Looks like iPhone 7 and 7+ are also included now.

.iPhone on us: Up to $700 via bill credits based on trade in eligibility (iPhone 7, 7+, 8, 8+, X, XR, XS, or XS Max trade-ins receive max value)
Quote from anujanand :
Looks like iPhone 7 and 7+ are also included now.

.iPhone on us: Up to $700 via bill credits based on trade in eligibility (iPhone 7, 7+, 8, 8+, X, XR, XS, or XS Max trade-ins receive max value)
where did you find iphone 7 included ?
Nov 20, 2019 8:54 PM
983 Comments
Joined Jul 2007
phatparentsNov 20, 2019 8:54 PM
983 Comments
Quote from ajsa :
I was thinking about insuring for around $150 to be able to get a replacement trade-in !
Quote from XyKo :
You do not need to put insurance. I shipped both mine out in Boston and it got there within a week and I get my credits 3-4 days after. Just make sure you go to the post office, wait in line, go to the cashier, have them scan it and they should give you a receipt. Done.
That is what I did. It was scanned in at my post office on Nov. 13, and due to arrive on Nov. 16. But today is the 20th, and it was never scanned in anywhere after that initial scan. (The next scan is usually at a distribution facility, but there is no record of my package in the system after the initial scan.)

I just opened a case with the post office. But expect I am now out of luck with the rebate.
Nov 20, 2019 8:59 PM
983 Comments
Joined Jul 2007
phatparentsNov 20, 2019 8:59 PM
983 Comments
Quote from EnragedGnome :
So I didn't participate in this deal, but I did recently buy a phone from Costco and would like to return it. The Costco policy and the paperwork I signed specifically says I have 90 days to return for a refund (14 days for the carrier service).

I went to the store yesterday to return and the rep at the kiosk said they could not accept returns after 14 days.

I see that there has been a lot of talk about returning phones in this thread. Has anyone had any trouble? Is there any way I can escalate this?
Asking same question.

My rebate phone appears lost by the post office. -- wondering if I can cut my losses and return the iphone 11 to Costco?
Nov 20, 2019 8:59 PM
1.4K Comments
Joined Dec 2009
dbc34Nov 20, 2019 8:59 PM
1.4K Comments
Quote from frozenflame99 :
where did you find iphone 7 included ?

https://www.t-mobile.com/news/201...=ios_ app

It wasn't on there this morning, but I refreshed the page and the iphone 7 shows up now.
Nov 20, 2019 9:00 PM
17 Comments
Joined Nov 2015
satyajit2008Nov 20, 2019 9:00 PM
17 Comments
Quote from chaoss :
You are getting ahead of yourself. Let the phone get delivered. You should get a response (text that it was accepted) in less than 2 weeks.
I am asking if anyone's can confirm if they successfully sent the phone.
How it is getting ahead..common man
Nov 20, 2019 9:01 PM
941 Comments
Joined Sep 2015
fflm99Nov 20, 2019 9:01 PM
941 Comments
Quote from dbc34 :
https://www.t-mobile.com/news/201...=ios_ app [t-mobile.com]

It wasn't on there this morning, but I refreshed the page and the iphone 7 shows up now.
Found it

iPhone on us: Up to $700 via bill credits based on trade in eligibility (iPhone 7, 7+, 8, 8+, X, XR, XS, or XS Max trade-ins receive max value)

Max 6 lines

https://www.t-mobile.com/news/201...nta-friday

Hope costco matches this during Thanksgiving weekend.
Last edited by frozenflame99 November 20, 2019 at 01:05 PM.
Nov 20, 2019 9:16 PM
6.2K Comments
Joined Mar 2015
svsfanNov 20, 2019 9:16 PM
6.2K Comments
Quote from phatparents :
Asking same question.

My rebate phone appears lost by the post office. -- wondering if I can cut my losses and return the iphone 11 to Costco?
If you have another phone to trade in see if you can get another trade in form printed out from Costco.

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Nov 20, 2019 9:16 PM
18.9K Comments
Joined Sep 2003
chaossNov 20, 2019 9:16 PM
18.9K Comments
Just did a chat with Costco. They confirmed a close by location has the purple one in stock and even mentioned they have the green as well (iPhone 11). Question is will these get the $580 since someone who purchased a purple mentioned that they were denied but to wait about 30 day's so they can manually get it adjusted.

Seems like they were denied due to the SKU being different

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