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expiredffly45 posted Nov 1, 2019 12:33 PM

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

Up to $580 Back

via One Time Bill Credit/Prepaid Cardat Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45

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4.1K Comments

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Nov 21, 2019 5:51 PM
1.4K Comments
Joined Dec 2004
missourianNov 21, 2019 5:51 PM
1.4K Comments
Quote from XyKo :
Be patient...give it another day or 2.
I am going to give two more days , but in case I need to follow up where should I start
Nov 21, 2019 6:09 PM
1 Comments
Joined Nov 2019
MaroonCheetah8247Nov 21, 2019 6:09 PM
1 Comments
I read few comments saying 40 days and post saying 60 days? which one is true?
Nov 21, 2019 6:34 PM
525 Comments
Joined Nov 2016
dmart9Nov 21, 2019 6:34 PM
525 Comments
Quote from dmart9 :
I am in this same boat right now.

I sent in 4 devices at the same time. Tracking info says they were all received at the same time/day. I only received credit for 3 devices last Thursday. The T-Mo rep says he does see the receipt of delivery and scanned in, but cant see any other activity for the 4th device.

I am sitting in limbo still waiting for them to process forward with the 4th device. It's been 6 days now since the others were processed.

The T-Mo rep said it could take up to 3 months, but assured me they would take care of it if nothing further happens... I don't want to wait for that to happen as I want my gift cards sooner.
Quote from dealguy9999 :
Assurant sends phone images in detail once received..they either send credit amount or put them in backlog.. so tmobile rep's can see the phone condition... tmo *18009378997 .. just escalate to manager and they will get to the bottom of it..
Quote from dmart9 :
your information here was spot on correct.

My 3rd call about this to the T-Mo reps. My first rep Monday told me nothing of value. My 2nd rep Wednesday sounded like he knew his stuff and said he could see the device was received and scanned, but again told me to wait 90 days and see what happens. My rep today said they have a tool that they can see the scanned device and its full status details. The device was waiting for a response from me to accept the adjusted trade-in offer since they incorrectly noted my trade-in as a 6plus 16gb instead of a 6s plus 64gb. I triple checked all my email and texts and I can say with no doubt I did NOT get any notice. The rep said, no problem and noted that I was OK to accept the new trade-in value.

so, HUCA if you dont get the answer that sounds right or sure.
Quote from missourian :
T-Mobile received both of my 6s plus phones. However, they gave the bill credit for only one phone. Any one know the number call to find out actual status?
My same situation was a few weeks ago, so you may want to take a grain of salt with the time frame. However, if you did receive 1 already, then chances are you can try this to be certain...
Nov 21, 2019 6:39 PM
393 Comments
Joined Nov 2018
whoandydo33Nov 21, 2019 6:39 PM
393 Comments
Has anyone confirmed with a Costco that this deal is dead?
Nov 21, 2019 7:00 PM
1.2K Comments
Joined Jul 2005
XyKoNov 21, 2019 7:00 PM
1.2K Comments
Quote from whoandydo33 :
Has anyone confirmed with a Costco that this deal is dead?
Why don't you call and let us know...
Nov 21, 2019 7:04 PM
27 Comments
Joined Apr 2019
P2009Nov 21, 2019 7:04 PM
27 Comments
Is the unlock policy 60 days or 40 days.? I see some comments mentioned 40 whereas post mentions 60.
Nov 21, 2019 7:04 PM
393 Comments
Joined Nov 2018
whoandydo33Nov 21, 2019 7:04 PM
393 Comments
Quote from XyKo :
Why don't you call and let us know...
I did. One said it ends today. The other said it ended yesterday. Just wanted to confirm with anyone else.

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Nov 21, 2019 7:18 PM
1.2K Comments
Joined Mar 2010
deeddawgNov 21, 2019 7:18 PM
1.2K Comments
Quote from ajsa :
There was a comment / complaint from a member earlier in the thread (sorry don't know how to search within a thread).
To search within a thread, click on the button cleverly labelled "Search this Thread" Applause

Attachment 8612404
Nov 21, 2019 7:39 PM
4.4K Comments
Joined Jul 2015
benanfisa1Nov 21, 2019 7:39 PM
4.4K Comments
Quote from P2009 :
Is the unlock policy 60 days or 40 days.? I see some comments mentioned 40 whereas post mentions 60.
I mean I got mine unlocked same day, but that's not gonna work for 90 percent of folks
Nov 21, 2019 7:43 PM
988 Comments
Joined Nov 2017
achilles_xboxmodeNov 21, 2019 7:43 PM
988 Comments
Quote from benanfisa1 :
I mean I got mine unlocked same day, but that's not gonna work for 90 percent of folks
Why is that?
Nov 21, 2019 7:44 PM
4.4K Comments
Joined Jul 2015
benanfisa1Nov 21, 2019 7:44 PM
4.4K Comments
Quote from achilles_xboxmode :
Why is that?
I'm a business customer and have pretty good relationships with the social media team so my account is Crystal clear
Nov 21, 2019 7:46 PM
988 Comments
Joined Nov 2017
achilles_xboxmodeNov 21, 2019 7:46 PM
988 Comments
Quote from benanfisa1 :
I'm a business customer and have pretty good relationships with the social media team so my account is Crystal clear
So the 40 day policy is not like set in stone? It's upto the rep who does this?
Nov 21, 2019 7:47 PM
4.4K Comments
Joined Jul 2015
benanfisa1Nov 21, 2019 7:47 PM
4.4K Comments
Quote from achilles_xboxmode :
So the 40 day policy is not like set in stone? It's upto the rep who does this?
As I believe that is correct. If anyone did open a new account you will need a lot of convincing for this to go through. As I said, what I get is not the norm at all.
Nov 21, 2019 9:34 PM
35 Comments
Joined Apr 2010
ajsaNov 21, 2019 9:34 PM
35 Comments
Quote from deeddawg :
To search within a thread, click on the button cleverly labelled "Search this Thread" Applause

Attachment 8612404
Wow - glad I posted that comment - now I learn something really useful! What will be the next hot deal to run into 100s of pages on the thread? Smilie Smilie

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Nov 21, 2019 11:11 PM
13 Comments
Joined Apr 2017
iamrwNov 21, 2019 11:11 PM
13 Comments
Quote from ludhianvi :
I have tried to keep up with the thread, but sorry if I missed something. My question:

1. I understand that we have to be with T-Mo for 40-days before phones will be unlocked. I have 2-lines, and need to get one phone unlocked before 40-days as I am traveling out of country. Does anyone know if T-Mo will unlock one phone before 40-days. I know, I can reach out to T-Mo twitter for better experience, but wanted to see if anyone here knows from past experience. And, it also leads to me second question:

2. Let's say T-Mo unlocks one phone before 40-days, will it have any effect on the rebate? Don't want to mess this big rebate Smilie.

Thanks for your help.
I have the same issue and customer service said they can't unlock. If it were installment billing oddly they can if you prepay two months service they said

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