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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,122,860 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Jan 2, 2020
18,036 Posts
Joined Sep 2003
Jan 2, 2020
chaoss
Jan 2, 2020
18,036 Posts
Quote from alal2383 :
These rebates are not decided by individuals sitting and deciding who should get what. As per the rep, TMobile sold more than 100,000 iphones in this promotion and their system is error prone currently which is why people are getting denied and all these mistakes are happening. Having said that if most people got full $700 then why should I not ask for the same.
That said, If your concern is that tmobile will somehow reduce the rebate for others in pipeline to the purchase price of the phone then please refer to the first line. These are automated rebates and their system is just glitchy. If they could fix the system to be accurate then they would have done it already. Not so many people would have ended up showing denied
One thing is bringing the 'denied' status to their attention. Another is alerting them that their system is giving out a few more dollars on the rebates...even getting a manager involved 🤦🏽 ♂️
Jan 2, 2020
807 Posts
Joined Jul 2008
Jan 2, 2020
rampen
Jan 2, 2020
807 Posts
Quote from alal2383 :
So I called TMobile promotions team, they said that the system is showing denied because originally Costco wrote down the phone as Tmobile Iphone 7 whereas the trade in device was MetroPCS iPhone 7 and so they reduced the value to $54 instead of $59. She told me that she will submit another rebate on my behalf and that should get approved instantly and that I will get $680 - $54 = $626 within next 2 weeks.

I argued with her over the rebate amount (Full 700) and she told me that I would get only upto the amount I paid for the device which is $680 in my case. I told her about a few people that reported getting the full 700 amount even when they bought a $630 device and she said that is not possible. She even talked to a manager to confirm. They both told the same thing that the rebate is 'Upto' $700 and not full $700. I kinda agree with them because that's what is mentioned on this thread's wiki page as well. It makes common sense but then how come some people got the full $700 and $20 is still a big amount for me personally given the financial crisis I am going through currently.

Can someone who got their rebates this time or on previous promotions, please give me some pointers as to what is the right amount that we should expect? I am all for taking the fight with tmobile if we are entitled to full $700 but if it is only a handful of people getting more money in error then I'd just consider the rebate as YMMV and may be I am not that lucky I guess
If u r going through financial difficulty...u shudnt have done this deal...once u r out of financial trouble...u cud have played with ur $700....rebates and mail-in's are always risky....
Last edited by rampen January 2, 2020 at 03:07 PM.
Pro
Jan 2, 2020
834 Posts
Joined Dec 2017
Jan 2, 2020
heyday.sure
Pro
Jan 2, 2020
834 Posts
Status changed to approved no text yet.
Jan 2, 2020
218 Posts
Joined Dec 2014
Jan 2, 2020
sreemcet
Jan 2, 2020
218 Posts
Quote from heyday.sure :
Status changed to approved no text yet.
When did u submit the rebate?
Pro
Jan 2, 2020
834 Posts
Joined Dec 2017
Jan 2, 2020
heyday.sure
Pro
Jan 2, 2020
834 Posts
12/3 I submitted. Usps delivered on 12/8. Had to call to get credit.
Jan 2, 2020
1,062 Posts
Joined Jan 2015
Jan 2, 2020
grabdeal27
Jan 2, 2020
1,062 Posts
Quote from heyday.sure :
Status changed to approved no text yet.
At what time is the status getting updated? Also when did you submit your rebate?
Pro
Jan 2, 2020
834 Posts
Joined Dec 2017
Jan 2, 2020
heyday.sure
Pro
Jan 2, 2020
834 Posts
Quote from grabdeal27 :
At what time is the status getting updated? Also when did you submit your rebate?
I checked randomly this evening on the website and status changed. Rebate Submitted on 12/3.

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Jan 2, 2020
846 Posts
Joined Aug 2008
Jan 2, 2020
mellospace
Jan 2, 2020
846 Posts
I got a resubmission denied now. This was manually done by the rebates rep on 1/1 when i called about a denied submission. This just gets better and better.

I think we should plan to complain on T-Mobile twitter until something gets done about this. I hate wasting time just calling to get nothing resolved.
Last edited by mellospace January 2, 2020 at 03:46 PM.
Jan 2, 2020
38 Posts
Joined Nov 2019
Jan 2, 2020
Madhukumar
Jan 2, 2020
38 Posts
Quote from gddeal :
Good luck. Hope the research team find your phones. Did you got this reason for denial "Ineligible trade-In"?
Reason was different for me, "Device not eligible for promotion". Called the promotion team at 877-470-3619, they told everything looks good, they will process it again. Few mins later, now the status is Approved. I would suggest you to contact the promo team for your denial.
Jan 2, 2020
846 Posts
Joined Aug 2008
Jan 2, 2020
mellospace
Jan 2, 2020
846 Posts
Quote from Madhukumar :
Reason was different for me, "Device not eligible for promotion". Called the promotion team at 877-470-3619, they told everything looks good, they will process it again. Few mins later, now the status is Approved. I would suggest you to contact the promo team for your denial.
Did they submit new rebate for you or the denied one changed to approved? They submit a new one for me and that's also now denied.
Pro
Jan 2, 2020
665 Posts
Joined Sep 2009
Jan 2, 2020
linda85
Pro
Jan 2, 2020
665 Posts
Quote from rampen :
R u sure about proration? I don't have experience with T-Mobile....but att didn't prorate...don't understand y they don't prorate since it's postpaid...they were rude on top of that ...after being 12 years with them....anyways not going back to them regardless of how T-Mobile is
My friend and I opened and cancelled 2 accounts last year and 1 many years ago. Had some bill credits, T-Mobile sent prepaid master cards for them. So in my experiences...If I cancelled just 1 or 2 lines on the account, they didn't get prorated. If I cancelled the whole account, bills would get prorated.
Last edited by linda85 January 2, 2020 at 08:25 PM.
Jan 2, 2020
1,632 Posts
Joined Jul 2014
Jan 2, 2020
gddeal
Jan 2, 2020
1,632 Posts
Quote from Madhukumar :
Reason was different for me, "Device not eligible for promotion". Called the promotion team at 877-470-3619, they told everything looks good, they will process it again. Few mins later, now the status is Approved. I would suggest you to contact the promo team for your denial.
Thanks a lot for your help. Its very much appreciated. Did they said again to wait for 30 more days?

I'm really mad, from the day 1 its an hassle, went to costco, they made to wait in line and finally closed the store... next day waited 6 hours to get out with phone... then rebate submission didn't go through fine(IMEI never exist problem), no one time credit need to call multiple times to the customer service to get it. finally now rebate is denied...

Will never do rebate with tmobile...
Jan 2, 2020
1,632 Posts
Joined Jul 2014
Jan 2, 2020
gddeal
Jan 2, 2020
1,632 Posts
Quote from mellospace :
I got a resubmission denied now. This was manually done by the rebates rep on 1/1 when i called about a denied submission. This just gets better and better.

I think we should plan to complain on T-Mobile twitter until something gets done about this. I hate wasting time just calling to get nothing resolved.

What's the denial reason this time and the first time? I going to complaint as well in facebook and twitter
Jan 3, 2020
36 Posts
Joined Aug 2019
Jan 3, 2020
dfinn21
Jan 3, 2020
36 Posts
How long did it take you guys between the bill credits to the rebate approval/denial status?

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Jan 3, 2020
846 Posts
Joined Aug 2008
Jan 3, 2020
mellospace
Jan 3, 2020
846 Posts
Quote from gddeal :
What's the denial reason this time and the first time? I going to complaint as well in facebook and twitter
I had the issue where trade in value needed to be approved/accepted from $59 to $54. Was denied first as Ineligible Trade In and now after the manual resubmission, it says 'Payout already issued to this phone number'.

I guess they just don't know to which number apply the rebate to and probably my other one which is in process might be getting that payout already but as of now, I have not even received that other rebate either so who knows. I guess will have to call again and waste more time explaining same thing one more time and see if they can figure out how to correctly resubmit the rebate.

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