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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,122,860 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Jan 5, 2020
115 Posts
Joined Feb 2016
Jan 5, 2020
alal2383
Jan 5, 2020
115 Posts
Quote from varshney :
Here is my story on the rebate:

Bought iPhone Purple for my wife on 11/25, ran into ineligible IMEI issue while trying to submit rebate online. After multiple calls with the promotion team, I escalated to T-Mobile CEO via Twitter. I was the one who initiated that Twitter escalation and thanks everyone who supported that by responding to it. Due to that escalation, T-Mobile did an overnight fix and we're able to submit rebates around 11/26-11/27. That's when I submitted mine as well.

Sent trade in and was received on 11/30. Called in on 12/11 and they asked to accept $59 (instead of $68 keyed in by Costco kiosk guy) credit trade in value. Accepted and received $59 credit on 12/12.

Rebates status changed to denied on 12/27, with same ineligible trade in found error that most also saw. Called into promotion line and fought hard. They said wait for 01/04 because they can't override the system until it's 30 days after the promotion end date (12/04). In parallel, I initiated twitter direct messages with T-Mobile, using the previous escalation thread.

Yesterday (01/03), Twitter direct message guy said that he was able to put in an override and I should get paid in 7-10 days. I saw the status changed to Approved and then to received yesterday evening. However the status changed to approved again this morning and I just received the rebate card for $629.99 (iPhone price before tax).

All is well that ends well I guess. Rebates are always risky...

Good luck to all who are still waiting.
So your virtual card was $629.99 ? or was it less and total rebate received including $59 for device added upto your iPhone price before tax. For me it was the latter. My total rebate was equal to the phone price and not full 700
Jan 5, 2020
42 Posts
Joined Aug 2013
Jan 5, 2020
dealguy0011
Jan 5, 2020
42 Posts
Quote from manas101 :
I reached out to TMobile help on twitter, they said it will take 8 weeks. Submitted on 11/27, but promotions page is showing 11/30. Not sure whats the issue but looks like IMEI issue has something to do with this. Doesnt look like ppl who submitted immediately after 11/27 will get it soon.
Submitted 11/27 - shows 11/30 on details page.

Status - Received forever.

Called in Promotions center, rep told me there is an error at the backend and she submitted 2 new rebates. They showed up as approved instantly and then in received after 2 hours and as Denied next day with reason "Device already used for an existing submission."

And original rebates submitted by me are still in Received state.

If your rebates get denied, and they open a new rebate - It works fine and you get rebate card.

But if your original rebate is in Received state, they are unable to do anything and asking one more week everytime.

If something changes for you or anyone in same boat , please update.
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Quote from Dkpar :
Thank you for sharing. Can you send your twitter link?
Twitter link is on wiki on this thread.
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Quote from Dkpar :
Thank you for sharing. Can you please share your twitter thread? Maybe we can try your path. I reached out to promotion line, and twitter dm, they told me the same thing over and over: wait till next week, should be approved next week, everyone is process differently, etc.
Check wiki on this thread for Twitter link
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Quote from alal2383 :
So your virtual card was $629.99 ? or was it less and total rebate received including $59 for device added upto your iPhone price before tax. For me it was the latter. My total rebate was equal to the phone price and not full 700
Correct. Trade in credit $59 and virtual card an additional 629.99
Jan 5, 2020
47 Posts
Joined Nov 2017
Jan 5, 2020
manas101
Jan 5, 2020
47 Posts
Quote from varshney :
Check wiki on this thread for Twitter link
That twitter thread is for IMEI issue, shouldnt we have another thread for reimbursement , any new tweet on the same thread will be lost in too many IMEI issue related tweets
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Quote from manas101 :
That twitter thread is for IMEI issue, shouldnt we have another thread for reimbursement , any new tweet on the same thread will be lost in too many IMEI issue related tweets
If you responded to that Twitter thread for IMEI issue, you should already have a direct message thread with T-Mobile. It's better to use that (I did that exactly) so they have the background, instead of starting a whole new thread altogether. If not, you can start a new thread similar to what I did for IMEI issue. Hope it helps.

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Jan 5, 2020
47 Posts
Joined Nov 2017
Jan 5, 2020
manas101
Jan 5, 2020
47 Posts
Quote from varshney :
If you responded to that Twitter thread for IMEI issue, you should already have a direct message thread with T-Mobile. It's better to use that (I did that exactly) so they have the background, instead of starting a whole new thread altogether. If not, you can start a new thread similar to what I did for IMEI issue. Hope it helps.
I used that direct thread to speak with them but got that response that there is some issue and I will get the rebate by Jan 30th.
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Quote from manas101 :
I used that direct thread to speak with them but got that response that there is some issue and I will get the rebate by Jan 30th.
Then it's probably time to start a new thread similar to IMEI issue, so this gets the same visibility and hopefully quicker action.
Jan 5, 2020
19 Posts
Joined Nov 2017
Jan 5, 2020
starfishgibberish
Jan 5, 2020
19 Posts
I got the tmobile rebate text message today finally. I had to to call tmobile promotions 2 days ago as it had changed to declined status on the website since the 1st of Jan. They changed it back to approved and after a few hours, it had changed to received.
Jan 5, 2020
33 Posts
Joined Sep 2015
Jan 5, 2020
femailbug
Jan 5, 2020
33 Posts
Sharing my timeline:

12/1 - Purchased iPhone 11 64GB purple for $629 + tax, new line
12/5 - Added another line with iPhone 11 64GB black
12/5 - Submit online rebate forms
12/16 - Scheduled USPS pick up for in use Verizon trade-in phones
12/20 - USPS delivered the trade-ins
12/22 - Device trade-in credits applied to account
1/5 - Received rebate card texts and initiated ACH. Trade-in credits+ rebates total = $1400

Now waiting for:
- ACH to settle
- Unlock iPhones. Online Rep said I have to wait 40 days and he will do it on 1/17 for both phones.
Jan 5, 2020
1,283 Posts
Joined May 2008
Jan 5, 2020
harbin
Jan 5, 2020
1,283 Posts
it looks all 12/1 batch got their rebate already, but not the 11/26, 11/27 batch. I called several times was told wait for total 8 weeks.
Jan 5, 2020
47 Posts
Joined Nov 2017
Jan 5, 2020
manas101
Jan 5, 2020
47 Posts
Quote from harbin :
it looks all 12/1 batch got their rebate already, but not the 11/26, 11/27 batch. I called several times was told wait for total 8 weeks.
Yeah, chances are we will have trouble even after 8 weeks. One of the rep told me that it is related to IMEI issue but i will get it before Jan 30. I dont think it is going to be smooth...this didnt turning out to be a good deal for me.
Jan 5, 2020
807 Posts
Joined Jul 2008
Jan 5, 2020
rampen
Jan 5, 2020
807 Posts
Quote from alal2383 :
Finally I received my Virtual Card today. Thanks all the SDers for your help on this thread.
Here is my Journey on this deal

Bought iPhone 11 White 128GB on 11/29 : $680
Tax : $52.69
Submitted Rebate on 12/2
Traded in iPhone 7 (MetroPCS, Brand New) : $138.45
Device Received by Assurant on 12/8
Device Credit Received on 12/15 : $54
Rebate Denied on 1/1
Called Tmobile on 1/2 , They submitted a new rebate on my behalf
Virtual Card Received on 1/4 : $625.99

The only unfortunate thing for me in this whole deal was that unlike most others, I did not get the full $700 back and got only $679.99 that I paid for iphone 11, 128 GB. I am okay losing $20, because after denial of my rebate on 1/1, at one point, I was concerned about losing the entire money.

My Total Out of pocket for this deal was
$679.99 (iphone11, 128GB) + $52.69 (Tax) + $138.45 (MetroPCS iphone 7) + $70 (1st Month Bill) + $70 (2nd month bill) - $54 (Device Credit) - $625.99 (Rebate) -$46 (what I would have paid for Ultra Mobile for 2 months) = $285.14
Very good deal I'd say for an iPhone 11, 128GB.
What number did u use to call?

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Jan 5, 2020
18,036 Posts
Joined Sep 2003
Jan 5, 2020
chaoss
Jan 5, 2020
18,036 Posts
Quote from harbin :
it looks all 12/1 batch got their rebate already, but not the 11/26, 11/27 batch. I called several times was told wait for total 8 weeks.
exactly
by submitting it early, we run into this issue Roll Eyes (Sarcastic)

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