AT&T 1Gbps Internet Plan + HBO Max™ Subscription

teppitak

Jul 20, 2020 3:56 PM

32 Comments

Joined May 2005

teppitakJul 20, 2020 3:56 PM

32 Comments

Quote from mfva

:

You don't need to call. Just login to your account and change your plan from there. It takes about 24 hrs to take effect.

In my account, it would show only my original pricing $100/80/70/60. I didn't try to see if changing back and forth from Gig-speed would reset the pricing.

On-line chat and sales dept call couldn't do anything (unless I add bundle service probably). I asked to be transfer to Customer Loyalty department and they were able to adjust down to the 69.99 regular price.

usainbolt

Jul 20, 2020 4:08 PM

83 Comments

Joined Sep 2010

usainboltJul 20, 2020 4:08 PM

83 Comments

I'm grandfathered into 70/month price. Do you think by switching, will it go up after 12 months?

AkujunkanX

Jul 20, 2020 5:40 PM

7.2K Comments

Joined Dec 2014

AkujunkanXJul 20, 2020 5:40 PM

7.2K Comments

Quote from usainbolt

:

I'm grandfathered into 70/month price. Do you think by switching, will it go up after 12 months?

You're not under contract if you switch to their 1000 plan. It is their promise to not raise the price after for one year.

Because of that, you are allowed to quit anytime without penalty. Since you aren't under contract you are allowed to do whatever promo pricing is available when your 12 months ends.

NoSleep007

Jul 21, 2020 12:46 AM

2.6K Comments

Joined Oct 2008

NoSleep007Jul 21, 2020 12:46 AM

2.6K Comments

Does anyone know when the 2nd $100 and possible 3rd $25 gift cards are going to arrive?

guyver2077

Jul 21, 2020 1:45 AM

4K Comments

Joined Sep 2007

guyver2077Jul 21, 2020 1:45 AM

4K Comments

Quote from NoSleep007

:

I just had my fiber installed so far working good, just gotta configure passthrough. What I'm curious about is how did a third party AT&T reseller knew I was installing internet? They tried to get to sign there stupid contract and I told them to pound sand and chased them off my property.

Whoa .. this is weird. I also just had my fiber installed today (and loving it)

An hour or two later i get a knock on the door by two reps with yellow vests. I did not answer but I presume they might have been att sales people.

Badass123

Jul 21, 2020 7:56 AM

337 Comments

Joined Sep 2016

Badass123Jul 21, 2020 7:56 AM

337 Comments

Quote from NoSleep007

:

Does anyone know when the 2nd $100 and possible 3rd $25 gift cards are going to arrive?

I received in about a month.

daw4888

Jul 21, 2020 4:53 PM

1.6K Comments

Joined Dec 2010

daw4888Jul 21, 2020 4:53 PM

1.6K Comments

Quote from Dragoon12369

:

If you cancel you can't sign up for their services for 60 days they say

If you have two adults in your house.. just switch back and forth. Me and my wife do this every year typically, just swap names and start a new service with the newest promo.

1

dont_pass_go

Jul 21, 2020 6:17 PM

228 Comments

Joined Dec 2005

dont_pass_goJul 21, 2020 6:17 PM

228 Comments

Quote from FictionChicken

:

WOW I did the online chat option and within about 10mins they were able to switch me from the Internet 100 plan to the Internet 1000 plan! I was paying $60 monthly for Internet 100 and am now getting this $50 Internet 1000 deal. No questions asked really so if you're an existing customer hit up chat! If the first rep won't give you the deal try again and connect with a different rep. Woohoo!

Were you able to get any gift cards added? I chatted and got the price to $49.99 with no equipment fee. When I asked about the gift cards he told me to call another number. When I called they said they weren't the ones to add it to my account but then said something about calling back in 30 days.

1

Brian31

Jul 21, 2020 6:25 PM

3 Comments

Joined Jan 2011

Brian31Jul 21, 2020 6:25 PM

3 Comments

Not going to screw with what I already have to try to get the 1 gig. Right now I pay $50/month for 300mbps ATT Fiber with No data cap due to bundling (and being) grandfathered in to the old DirecTV Now which is $60/month for over 105 channels. Also have free HBO which was converted over to HBO Max complimentary due to having wireless service with them.

I don't pay any $10/month equipment fee for having Fiber internet with them (I use their supplied router). Been paying a flat $50/month for the 300mbps for over 3 years now. Not going to have them screw it up by offering me 1gig speed for the same price for only 1 year only to jack it up after the year has passed.

1

guyver2077

Jul 21, 2020 10:00 PM

4K Comments

Joined Sep 2007

guyver2077Jul 21, 2020 10:00 PM

4K Comments

One day in, really enjoying the service however starting to feel the limitations of just using the att gateway. Might have to introduce my router back into the mix.

Basic features like Upnp are not supported. Back to the days of having to manually enter port forwarding rules. I have two xboxes in the house. Adding one was easy enough but when I try to create a similar rule for the second xbox, it does not let me. Google results online supposedly say I cant do this which seems insane.

Aside from that which are dealbreakers for me, the device seems to have a good enough range on its own. I was hoping to get by with it until i can get into wifi6 later this year.

Last edited by guyver2077 July 21, 2020 at 03:04 PM.

1

FictionChicken

Jul 22, 2020 3:30 PM

129 Comments

Joined May 2010

FictionChickenJul 22, 2020 3:30 PM

129 Comments

Quote from dont_pass_go

:

Were you able to get any gift cards added? I chatted and got the price to $49.99 with no equipment fee. When I asked about the gift cards he told me to call another number. When I called they said they weren't the ones to add it to my account but then said something about calling back in 30 days.

I did not ask about the gift cards unfortunately so I dunno. I had already gotten a couple hundred worth when setting up my service a year ago so I assume they wouldn't have honored it.

FictionChicken

Jul 22, 2020 3:33 PM

129 Comments

Joined May 2010

FictionChickenJul 22, 2020 3:33 PM

129 Comments

Quote from Brian31

:

Not going to screw with what I already have to try to get the 1 gig. Right now I pay $50/month for 300mbps ATT Fiber with No data cap due to bundling (and being) grandfathered in to the old DirecTV Now which is $60/month for over 105 channels. Also have free HBO which was converted over to HBO Max complimentary due to having wireless service with them.

I don't pay any $10/month equipment fee for having Fiber internet with them (I use their supplied router). Been paying a flat $50/month for the 300mbps for over 3 years now. Not going to have them screw it up by offering me 1gig speed for the same price for only 1 year only to jack it up after the year has passed.

Yeah that is a pretty solid deal you got there. I was able to upgrade from my $60/mth 100mbps plan to this $50/mth 1000 deal. No equipment fee added. Account says it's 12-month $20 "off" promo but there's also no early termination fee. So after 12 months it would go up to $70 a month.

NoSleep007

Jul 23, 2020 12:48 PM

2.6K Comments

Joined Oct 2008

NoSleep007Jul 23, 2020 12:48 PM

2.6K Comments

Quote from FictionChicken

:

Yeah that is a pretty solid deal you got there. I was able to upgrade from my $60/mth 100mbps plan to this $50/mth 1000 deal. No equipment fee added. Account says it's 12-month $20 "off" promo but there's also no early termination fee. So after 12 months it would go up to $70 a month.

I'm hoping to get the equipment fee waived somehow by next year.

kaslee

Jul 23, 2020 4:54 PM

831 Comments

Joined Nov 2008

kasleeJul 23, 2020 4:54 PM

831 Comments

Quote from teppitak

:

In my account, it would show only my original pricing $100/80/70/60. I didn't try to see if changing back and forth from Gig-speed would reset the pricing.

On-line chat and sales dept call couldn't do anything (unless I add bundle service probably). I asked to be transfer to Customer Loyalty department and they were able to adjust down to the 69.99 regular price.

Ditto Here. The rep initially said they can't do anything unless I add wireless. She said she can lower my speed to 300 Mbps to lower my bill to $70. Asked to transfer to retentions and after a few exchange retentions personnel was able to give me $70 pricing

1

SeanD1497

Jul 23, 2020 10:52 PM

4.3K Comments

Joined Apr 2015

SeanD1497Jul 23, 2020 10:52 PM

4.3K Comments

LOL, not available at my address, but they'll give me "speeds up to" a whole 18 Mbps for $59.99 a month! ($49.99 a month plus a $10/mo. equipment fee, meaning double what they charged me 10 years ago, for the SAME speed.) That stunning deal comes with a bonus - a 1TB a month data cap. Bwahahaha!!!

I hate Spectrum because they're a terrible company with terrible customer service and terrible TV rates that go up all the time. But for a $5 a month more than AT&T's insulting, non-broadband package, I get a consistent 117 Mbps speeds with no cap. This is why I no longer use AT&T, and why AT&T continues to lose customers. Their speeds and rates are both insultingly bad. They gave up on fiber around here a while back, and now it seems they're giving up entirely. We have no other ISP options here, so Spectrum wins by default, and by virtue of AT&T being an even bigger and stinkier pile of crap.

Last edited by SeanD1497 July 23, 2020 at 03:58 PM.

1

AT&T 1Gbps Internet Plan + HBO Max™ Subscription

$50/Month

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