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benenavi 1.1M Views
Jun 25, 2020 9:27 PM

T-Mobile Offer: Existing Single-line or New Customers: Get a 3rd Line

Free

via Monthly Bill Creditsat T-Mobile
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Deal Details
Update: This popular deal is still currently available.

T-Mobile offers Existing Single-line or New Customers a 3rd Line for Free (exclusions may apply) via Monthly Bill Credits. Thanks benenavi

Note, qualifying credit and Essentials, Magenta or Magenta Plus plan required. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines.

Editor's Notes

Written by CChoiVA
  • Offer valid for a limited time. Limit 1 offer per account.
  • Refer to the forum thread for additional deal discussion.

Original Post

Written by benenavi
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Update: This popular deal is still currently available.

T-Mobile offers Existing Single-line or New Customers a 3rd Line for Free (exclusions may apply) via Monthly Bill Credits. Thanks benenavi

Note, qualifying credit and Essentials, Magenta or Magenta Plus plan required. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines.

Editor's Notes

Written by CChoiVA
  • Offer valid for a limited time. Limit 1 offer per account.
  • Refer to the forum thread for additional deal discussion.

Original Post

Written by benenavi

Community Voting

Deal Score
+539
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5.5K Comments

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Jun 27, 2020 6:16 AM
2.3K Comments
Joined Jul 2012
tobago_88Jun 27, 2020 6:16 AM
2.3K Comments
Quote from vsiev View quoted comment :
Yea, I am going to wait a few days. Going to give them a call again tomorrow and check. I got screwed before on the 2 line promo where I was told I was eligible, added the 2 lines, but never got the discount for the second line. After months of not getting the promo, it ended with them removing that added line and refunding me the cost of the added line. It was such a headache and waste of time and why I am so concern about this promo (and why I am asking so many reps cause I keep getting different answers).
ok I will work on this too and let you know if anything happens on my end. I would appreciate if you can do the same Smilie
Jun 27, 2020 6:22 AM
606 Comments
Joined May 2010
s1ickdea1zJun 27, 2020 6:22 AM
606 Comments
How do you know when they have added a new line on your account? I don't see any mention of it on my account but rep said it was added.
Jun 27, 2020 6:26 AM
3.7K Comments
Joined Jun 2008
drymonkeyJun 27, 2020 6:26 AM
3.7K Comments
Quote from s1ickdea1z View quoted comment :
How do you know when they have added a new line on your account? I don't see any mention of it on my account but rep said it was added.
Give it sometime... They've been super backup... Mine almost took 12 hours.
Jun 27, 2020 6:26 AM
5.3K Comments
Joined Nov 2005
SouthPawNdJun 27, 2020 6:26 AM
5.3K Comments
Quote from tobago_88 View quoted comment :
ok I will work on this too and let you know if anything happens on my end. I would appreciate if you can do the same Smilie
Thank guys for being guinea pigs on this for this plan. I'll go for it if you guys can get it for free. Good luck 🤞
Jun 27, 2020 6:29 AM
606 Comments
Joined May 2010
s1ickdea1zJun 27, 2020 6:29 AM
606 Comments
Quote from drymonkey View quoted comment :
Give it sometime... They've been super backup... Mine almost took 12 hours.
Ok... the pricing on my plan changed but im ok with that... just curious why the additional free line was not updated as well.

I updated my plan around 12pm on Friday.
Jun 27, 2020 6:38 AM
5.3K Comments
Joined Nov 2005
SouthPawNdJun 27, 2020 6:38 AM
5.3K Comments
Quote from John_Wick View quoted comment :
T-Force reached out to me with this

If you're a 'Do-it-Yourself'er, you can add the line on http://my.t-mobile.com, or in your T-Mobile App. Just open the app, go to "Shop", then select "add a line" and it'll walk you through the rest! If you prefer http://my.t-mobile.com, just login and click "Bill" at the top, then click "Add a person or device to my account" at the bottom. It may still list the "regular" AAL cost while checking out, but as long as you're eligible, it's 100% free. Doing it yourself will also save you $20!

So you only need to reach out to them to check if your current plan qualifies. If it does and you have the option to do everything online. That would be your best bet. Not to mention you don't get charged the $20 fee.
Thanks for this info. But how do we know if one of their people has to apply the promo code (or whatever) for the added line for it to be free? I would do this to prevent any hassle and prevent their people from accidentally screwing up my existing plan which I don't want to change
Jun 27, 2020 6:39 AM
274 Comments
Joined Aug 2008
mario305Jun 27, 2020 6:39 AM
274 Comments
Yeah this is how I have 5 smartphone lines and only pay 135 monthly. Unlimited in US and overseas it's great to take advantage of their free lines and stacking promos. I came over under a family and friends promo stacked with free line.

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Jun 27, 2020 6:39 AM
4.3K Comments
Joined Jun 2006
John_WickJun 27, 2020 6:39 AM
4.3K Comments
Quote from psihog View quoted comment :
I got same message too. Online checkout still shows $20 due monthly for the additional line so I'm waiting to hear back if my soc code qualifies before I submit the order.
That $20 is your "regular" AAL cost as they mentioned.

I'm pretty sure the promo will auto attach to your account as long as your plan qualifies and you added the line during the valid dates of the promo. There will be no mentions of the free line anywhere during your online/phone/chat order. Only way to tell is to wait for your bill or hope you can see the promo details, which some users have today, when the line generates on your account.
Jun 27, 2020 6:50 AM
4.3K Comments
Joined Jun 2006
John_WickJun 27, 2020 6:50 AM
4.3K Comments
Quote from SouthPawNd View quoted comment :
Thanks for this info. But how do we know if one of their people has to apply the promo code (or whatever) for the added line for it to be free? I would do this to prevent any hassle and prevent their people from accidentally screwing up my existing plan which I don't want to change
The wiki did state the free line offer could be done online too. I doubt my phone rep added anything special to my account to get the free line. None of the documents I signed or got show anything about it. Looks like something their billing system will auto detect.

Doesn't hurt to have it done through them for clarity. However they will charge you $20.

My recommendation to those who haven't done it yet would be to just do it all online once you find out about your plan qualifications.
Jun 27, 2020 6:55 AM
283 Comments
Joined Oct 2019
northvoltJun 27, 2020 6:55 AM
283 Comments
I successfully added a line to my Simple Choice 6GB Family Match account but not my One All in Promo account. I chatted with a rep and told them I wanted to take advantage of the 50% iPhone XS promo and they said I could and it would stack with the free line, but now I'm hearing (and reading) that I don't actually qualify. I'm conflicted if I should contact them again- the phone hasn't shipped yet. If I do, I'm trying to figure out if I can switch to the half off iPhone SE promo.
Last edited by interimusername June 27, 2020 at 12:01 AM.
Jun 27, 2020 6:56 AM
597 Comments
Joined Apr 2011
UNevernoLuvJun 27, 2020 6:56 AM
597 Comments
I have 6 lines on my Simple choice plan, can I also add a free line?
Jun 27, 2020 7:04 AM
11K Comments
Joined Jan 2006
MozartAJun 27, 2020 7:04 AM
11K Comments
Quote from John_Wick View quoted comment :
T-Force reached out to me with this

If you're a 'Do-it-Yourself'er, you can add the line on http://my.t-mobile.com, or in your T-Mobile App. Just open the app, go to "Shop", then select "add a line" and it'll walk you through the rest! If you prefer http://my.t-mobile.com, just login and click "Bill" at the top, then click "Add a person or device to my account" at the bottom. It may still list the "regular" AAL cost while checking out, but as long as you're eligible, it's 100% free. Doing it yourself will also save you $20!

So you only need to reach out to them to check if your current plan qualifies. If it does and you have the option to do everything online. That would be your best bet. Not to mention you don't get charged the $20 fee.
So what you mean is first contact T-Force to check if your plan qualify.
After T-Force tell you your plan qualify, you can just "add a line" yourself and the new voice line will automatically tag as free? And how do you confirm it really is free? Like check the account page a day later to see if there is any indicate the new voice line listed as free?
Jun 27, 2020 7:14 AM
4.3K Comments
Joined Jun 2006
John_WickJun 27, 2020 7:14 AM
4.3K Comments
Quote from MozartA View quoted comment :
So what you mean is first contact T-Force to check if your plan qualify.
After T-Force tell you your plan qualify, you can just "add a line" yourself and the new voice line will automatically tag as free? And how do you confirm it really is free? Like check the account page a day later to see if there is any indicate the new voice line listed as free?
Jun 27, 2020 7:15 AM
257 Comments
Joined Apr 2006
SupaSLY11Jun 27, 2020 7:15 AM
257 Comments
Quote from kaszan View quoted comment :
I'm on the same plan and also got free line already.
I was told the same thing first via chat so I called 611 and got the deal without any issues.
Can you check if they changed your plan and if so, what are the terms? Many are saying it is not an option.

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Jun 27, 2020 7:31 AM
1.7K Comments
Joined Dec 2007
HiiimgravyJun 27, 2020 7:31 AM
1.7K Comments
Quote from MozartA View quoted comment :
So what you mean is first contact T-Force to check if your plan qualify.
After T-Force tell you your plan qualify, you can just "add a line" yourself and the new voice line will automatically tag as free? And how do you confirm it really is free? Like check the account page a day later to see if there is any indicate the new voice line listed as free?
I first follow the instructions pinned on the Wiki on finding out my SOC, based on that looks like my family plan qualifies. Then I followed John_Wick's instruction and unfortunately, mine says I have to call the 1-800 number to add a line...

Anyone else have this? I wonder if I can ask to have the fee waived since I'm not even allowed to AAL myself.

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