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Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)

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Xfinity Mobile is offering $400 prepaid Visa card to existing customers on any Samsung 5G phone purchase (except A71)
Note 20 preorders through 8/20 also get up to $150 Samsung store credit

Promotion runs 8/6/20 - 9/15/20, limit of 5 rebates per account.

Prepaid card rebate is only on upgrades for existing customers, but since no specific tenure requirement is mentioned,
new customers should qualify by opening an account (with BYOD, for example) and then "upgrading" as an "existing customer" few days later.
It may even be possible to combine this with $50 BYOD port-in promo for new customers.


Cheapest plan is $15/mo for Comcast customers.
Xfinity unlocks paid off devices after 60 days of use.



Additional details:
Requires upgrade of an existing Xfinity Mobile line to an eligible Samsung 5G phone, excluding Galaxy A71 5G UW and activation within 30 days of order. Existing phone must be paid in full if eligible phone is purchased online or pre-ordered. At least 50% must be paid if purchased at an Xfinity store, and an upgrade fee may apply. Must maintain Xfinity Mobile line with an account in good standing for 90 days following phone purchase. Prepaid card mailed to Xfinity account holder within 16-18 weeks of phone purchase and expires in 180 days. Maximum $2,000 in prepaid card amount per customer/account. One card issued for total qualifying amount.

https://www.xfinity.com/mobile/shop?category=device&brand=samsung
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Created 08-05-2020 at 09:04 AM by ffly45
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Joined Nov 2010
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> bubble2 74 Posts
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ramensuki
08-13-2020 at 06:47 PM.
08-13-2020 at 06:47 PM.
Does anybody know the steps to redeem the $100 (note 20) -$150 (note 20 ultra) off of Shop Samsung...?
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Joined Jul 2017
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> bubble2 2,669 Posts
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quantecipher
08-13-2020 at 06:53 PM.
08-13-2020 at 06:53 PM.
Quote from ramensuki :
Does anybody know the steps to redeem the $100 (note 20) -$150 (note 20 ultra) off of Shop Samsung...?
Register for the offer on either samsung.com or Samsung app.
https://www.samsung.com/us/smartp...g/getmore/
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Joined Nov 2017
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> bubble2 29 Posts
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ramensuki2
08-13-2020 at 10:27 PM.
08-13-2020 at 10:27 PM.
Quote from quantecipher :
Register for the offer on either samsung.com or Samsung app.
https://www.samsung.com/us/smartp...g/getmore/
I got in touch with a rep from Shop Samsung.
I'm sure somebody already said this, but you have to activate the offer from the Note 20 through the Shop Samsung App.
This will give you the credits to spend on the App for phone accessories.

I'm eyeballing those new LIVE earbuds pretty hard for $160.
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Joined Nov 2004
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> bubble2 8,083 Posts
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catnapped
08-20-2020 at 10:52 AM.
08-20-2020 at 10:52 AM.
"After reviewing your device, it looks like you're not eligible for this promotion"
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Joined May 2010
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> bubble2 45 Posts
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kimogent
08-20-2020 at 11:06 AM.
08-20-2020 at 11:06 AM.
Quote from catnapped :
"After reviewing your device, it looks like you're not eligible for this promotion"

You will need to unistall the app then reinstall. Then you will need to manually enter the imei number 1 at the top of the label. Do not use the scan feature as it will replicate the "not eligible" message
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Joined Nov 2004
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> bubble2 8,083 Posts
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catnapped
08-20-2020 at 11:32 AM.
08-20-2020 at 11:32 AM.
Quote from kimogent :
You will need to unistall the app then reinstall. Then you will need to manually enter the imei number 1 at the top of the label. Do not use the scan feature as it will replicate the "not eligible" message
Did that too...same result.
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Joined Oct 2016
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> bubble2 378 Posts
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sunilkausik
08-21-2020 at 07:25 PM.
08-21-2020 at 07:25 PM.
To get the AKG wired headphones which are no longer a part of the box, use the below steps


Here are the details of the Technical team: Please reach out to them at 1-800-726-7864 Hours of Operation: Mon - Fri: 8 AM - 12 AM EST, Sat-Sun: 9 AM - 11 pm EST.
You can also reach them through chat support link::

https://www.samsung.com/us/suppor...or_support

By clicking the chat link 1. Go to Message Us Live Chat support with a Samsung Care Pro. 2. Click on Message Us. 3. Help me with my product or service request. Once you follow the above steps you will be guided to the technical live support agent shortly.

Ask them for it and they will ship it for free
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Last edited by sunilkausik August 21, 2020 at 07:28 PM.

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Joined Dec 2005
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> bubble2 1,046 Posts
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jcvu
08-21-2020 at 07:42 PM.
08-21-2020 at 07:42 PM.
Quote from poetuan :
With xfinity i can get $400 gc without trade in. If i was to sell my note 9 for around $300 or $350. I would get more out with this deal.

Btw, I've heard horror story about trading your phone to Samsung. If you don't meet their qualification, they still keep your phone?
Yep that is true. However, the trick to get around it is to report lost credit card to get new number after purchase so Samsung can't charge your credit if your trade in rejected.

i did that few years ago with iphone trade in. They disqualified my trade because I didn't factory reset my phone. Erased everything wasn't enough for them.
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Joined Oct 2011
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> bubble2 5,664 Posts
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poetuan
08-21-2020 at 07:44 PM.
08-21-2020 at 07:44 PM.
Quote from jcvu :
Yep that is true. However, the trick to get around it is to report lost credit card to get new number after purchase so Samsung can't charge your credit if your trade in rejected.

i did that few years ago with iphone trade in. They disqualified my trade because I didn't factory reset my phone. Erased everything wasn't enough for them.

I went with ATT trade in for $1k
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> bubble2 626 Posts
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TechHorizon
08-21-2020 at 07:51 PM.
08-21-2020 at 07:51 PM.
Quote from catnapped :
Did that too...same result.

Same issue for me as well, I contacted chat support, and they said to try again later, it will work eventually. This totally sounds like bull to me, according to the FAQs page, if you're not eligible, you should receive an email in which you can send them proof of purchase and what not.
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Joined Jun 2020
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> bubble2 50 Posts
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OrangeApple771
08-22-2020 at 12:41 PM.
08-22-2020 at 12:41 PM.
Quote from catnapped :
"After reviewing your device, it looks like you're not eligible for this promotion"

Mine said ineligible too. I called Samsung and they said it's happening a lot. They took my info and will have someone contact me to manually register for the promotion.
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> bubble2 349 Posts
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Moonkeeper
08-22-2020 at 02:47 PM.
08-22-2020 at 02:47 PM.
Quote from catnapped :
Did that too...same result.

I'm having the same issue. Apparently if you pre-ordered through Xfinity there's an error that has to be corrected by contacting Samsung. They then have to escalate it to their Tier 3 support team, which could take up to 5 business days. Im still going through the process now.
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> bubble2 1,929 Posts
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flynreelow
08-22-2020 at 02:51 PM.
08-22-2020 at 02:51 PM.
I have had Verizon Wiress for ever and have never had an issue with service.

I know that Xfinity Mobile used VZW towers, so would this be the same as being a VZW customer. I do realize Xfinity mobile may throttle after x amount of data, but should i be worried?

What are the negatives to switching to Xfinity mobile?
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Joined Nov 2004
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> bubble2 8,083 Posts
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catnapped
08-22-2020 at 03:33 PM.
08-22-2020 at 03:33 PM.
Same dealio right now--escalating to tier 3, contact in 5 days, blah blah
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Joined Nov 2004
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> bubble2 8,083 Posts
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catnapped
08-25-2020 at 05:05 PM.
08-25-2020 at 05:05 PM.
If anyone's purchase/IMEI number failed on the app, try it again. Apparently the issue was fixed.
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