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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Jul 2006
L10: Grand Master
> bubble2 10,953 Posts
xtrabad
12-20-2020 at 08:38 AM.
12-20-2020 at 08:38 AM.
I guess this is the point in the thread where people stop reading and simply post the same 5 questions repeatedly for another 20 pages.
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flew-d-coop
12-20-2020 at 08:38 AM.
12-20-2020 at 08:38 AM.
Quote from kalawera :
Just got out from Costco, it's 100
Was it $100 at cosco for new line or did you have to port (i have a locked google voive # if needed)?
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Joined Dec 2013
L3: Novice
> bubble2 152 Posts
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Kogunti96
12-20-2020 at 08:39 AM.
12-20-2020 at 08:39 AM.
Quote from xtrabad :
I guess this is the point in the thread where people stop reading and simply post the same 5 questions repeatedly for another 20 pages.
Yes! Please read through all the posts!!
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Joined Nov 2011
L3: Novice
> bubble2 263 Posts
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dougm0
12-20-2020 at 08:41 AM.
12-20-2020 at 08:41 AM.
Quote from lmoney783 :
Tmobile just told me you can't do this and have a second line attached to the same device. You can either use physical sim or esim but not both. How could this be?
I use this ALL the time. Use one of my free lines as data on my esim
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Joined Jan 2017
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> bubble2 179 Posts
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ppatel334
12-20-2020 at 08:42 AM.
12-20-2020 at 08:42 AM.
Quote from dfelberb :
I just did via chat and was advised free line stacks with trade in offer for iphone 12. Swapping an XR .
NOOO!!! Don't listen to them. That is an inexperienced associate. This is not elgible with free phones. Please read all the posts and OP notes. If you do, please make sure they notate the account. The Credits will not apply correctly and you will have to end up returning or paying for the extra line.
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Joined Nov 2010
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Kurptel
12-20-2020 at 08:42 AM.
12-20-2020 at 08:42 AM.
Does anyone know if Military plan eligible for the promotion?
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Joined Jul 2007
L10: Grand Master
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lou2004
12-20-2020 at 08:44 AM.
12-20-2020 at 08:44 AM.
Quote from Kurptel :
Does anyone know if Military plan eligible for the promotion?
no and never
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Joined Mar 2011
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> bubble2 203 Posts
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skz87
12-20-2020 at 08:44 AM.
12-20-2020 at 08:44 AM.
Quote from xtrabad :
Hmm, that's troubling. According to OP, it is suppose to show as "2020 Line On Us 4."

I will keep an eye on it over the next couple of days. Did get a SMS confirmation about discount too.
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vad005
12-20-2020 at 08:44 AM.
12-20-2020 at 08:44 AM.
Quote from dfelberb :
I just did via chat and was advised free line stacks with trade in offer for iphone 12. Swapping an XR .

Be careful with what they say and get it confirmed again
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Joined May 2017
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xalagaco
12-20-2020 at 08:44 AM.
12-20-2020 at 08:44 AM.
Quote from lmoney783 :
Tmobile just told me you can't do this and have a second line attached to the same device. You can either use physical sim or esim but not both. How could this be?
There is a separate MEID that's associated with your eSIM.
You cannot activate both on the main MEID, that's probably what they're talking about.
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Joined Dec 2016
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rlantigua
12-20-2020 at 08:45 AM.
12-20-2020 at 08:45 AM.
I am on the Essentials plan. Max is 6 lines for that plan. I am already at max so I couldn't take advantage of the deal. I was told to move to the Magenta plan for an extra $25 or so a month and that plan has a max of 12 lines.
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lmoney783
12-20-2020 at 08:45 AM.
12-20-2020 at 08:45 AM.
Quote from xalagaco :
There is a separate MEID that's associated with your eSIM.
You cannot activate both on the main MEID, that's probably what they're talking about.

"EID in settings"?
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LovelyFang741
12-20-2020 at 08:45 AM.
12-20-2020 at 08:45 AM.
Perhaps add repetitive questions to the wiki....

My plan is old without unlimited data on each line, will this also be 2gb high speed like my other lines? Would be nice if it came with unlimited high speed...
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dfelberb
12-20-2020 at 08:45 AM.
12-20-2020 at 08:45 AM.
Quote from ppatel334 :
NOOO!!! Don't listen to them. That is an inexperienced associate. This is not elgible with free phones. Please read all the posts and OP notes. If you do, please make sure they notate the account. The Credits will not apply correctly and you will have to end up returning or paying for the extra line.

Was advised she noted in account and I restated it multiple times in the chat thread and she responded correct, i.e. free line, iphone 12, xr trade, no increase in bill outside of 1 time payment for tax and sim. Will keep an eye on it.
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Awesome!
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jeff11214
12-20-2020 at 08:46 AM.
12-20-2020 at 08:46 AM.
I also took advantage of the 3 free lines this year. Via chat few minutes ago, t-mobile rep says I'm already taking advantage of the free line on us 2020 3rd line and cannot be combined with the new one.

SOL
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