T-Mobile.com offers Existing T-Mobile Customers on
Eligible Plans with 2 Lines or More to add a
New Line for
Free.
Thanks to community member
Jman100 for finding this deal.
What Do I Need To Do To Get This Offer?- This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
- You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
- SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
- If you are certain you qualify, login to your account below and:
- Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
- If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
- Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
- Click on Network tab
- Click on XHR tab
- Log in my.t-Mobile.com and click Account at the top.
- In developer tools panel, choose manageaccount from the list on the left
- Account level promos will appear under accountDiscounts
- Line level features will appear under lines > # > addOns
- If there is a pending change, you can see exactly what it is by clicking productsPendingChange
- Rate plan appears under ratePlans
Can This Be Combined With Other Offers?- This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
- iPhone 12 "on us" (2020 Apple Trade Activate P3)
- BOGO iPhone (2020 Apple Buy 2 P11)
- Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
- Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
- Costco BYOD promos
- TFB-exclusive promos
- By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
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you have a later 55+ plan than mine...
SOC "20Q13S" ==> Free T-Mobile PROXY
See above and yes.
I don't think you have to change your plan, but you could see if they can change your plan to SCUTTF6. Keep in mind that is a legacy plan so you need to find someone who knows what they're doing and willing to help. Everything in your current plan should stick. But, the UNL SOC should be applicable to your current plan also, see my post above.
try texting 611 instead of calling. International support seems to be more helpful but I've also had good luck with some east coast and west coast US based reps. There are different levels of techs (as far as I know) those who are veterans have more knowledge on how to do/change things. As for the SOC to use, I posted 78/122 because as far as I can tell, either or both can be used, so ask them to try one and if it doesn't work, ask them to try another.
see my post above, even with a nice rep, if they don't have the capability, they may not be able to do it. But they can always ask a lead or supervisor for help. Problem is that sometimes the lead is not necessarily a more seasoned employee.
I am not familiar with your SOC, but I have very similar add-ons as you on my Simple Choice plan, so if data is all you want, then try having them apply the SOCs I specified in the spreadsheet and if they say it's not compatible, ask them if they can bump you to the Simple Choice SOC and then try. That might be tough since you're looking at all grandfathered options. BUT with the right rep it can be done.
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Here are some pointers and notes. I am not the author of the spreadsheet, I found it either here or on reddit or Jmans Discord, can't remember. The first time I had tried someone to apply SOC from the list, I got denied (several months ago). I didn't start out by asking to have the SOC applied. The most important thing is that it CAN be done. Have patience, don't get frustrated and if it doesn't seem to be working with the rep you have, let it go and try another day or on a different platform.
I think over the past 10+ years as a customer, I've had at least 3 reps that I know went above and beyond, were knowledgeable and helped me out. Good luck to you all, and hopefully you guys can get the data upgraded for yourselves as well!
Both promo codes are offers back in October and expired...
Just chat w Tmoble at +1 (800) 866-2453 then let Tmoble check for you.
Only have to pay $10 for the sim card with 2 day free shipping.
P/S : My plan is Tmobile One and still have 6 lines.
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I was able to get offer 3 and 4 but I missed the first 2, and would love to be able to get 1 more free line.
Just figured I'd ask here before I tried with T-Force.
No big deal if not, I'll just wait and hope T-Mobile offers another free line sometime in 2021
It is like entering coupon when you checkout. If the coupon is dead, you can't use it. So if the promo has ended, CSR can't enter the promo anymore. This actually help CSR since if they don't have the power to do it which most of us know, then we won't contact them to waste our time and their time to ask for stuff they can't do.
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