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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Nov 2017
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> bubble2 8 Posts
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MurasakiSaki
12-22-2020 at 07:38 AM.
12-22-2020 at 07:38 AM.
Hi, I asked T force to help me add the free line yesterday. But my account shows "$30.00 2020 Line on Us 3 (Additional Lines)" the discount amount is not correct. What should I do?
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Joined Oct 2019
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> bubble2 28 Posts
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Mattdbutler
12-22-2020 at 07:41 AM.
12-22-2020 at 07:41 AM.
Added new line myself online Sunday night, just got the text confirmation of the promo and the SIM shipping email this morning. Can also now see the new line on the account with the doubled 2020 line on us 3 credit amount (also got the free line in November).
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Last edited by Mattdbutler December 22, 2020 at 07:43 AM.
Joined Jan 2008
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> bubble2 718 Posts
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rballnut
12-22-2020 at 07:42 AM.
12-22-2020 at 07:42 AM.
Quote from vickyliying :
Hi, I asked T force to help me add the free line yesterday. But my account shows "$30.00 2020 Line on Us 3 (Additional Lines)" the discount amount is not correct. What should I do?

I'm in the same boat.... just wait and see for me. several rep confirmed that the promo is added to the line.
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Joined Jan 2008
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> bubble2 718 Posts
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rballnut
12-22-2020 at 07:44 AM.
12-22-2020 at 07:44 AM.
Quote from ugabuga :
Lies.. every rep will fibe different answer
Yeah, I know. I didn't want to push it. a knowledgeable rep can almost do anything to the plan if they are willing.
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Joined Nov 2019
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> bubble2 5 Posts
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Sudnep
12-22-2020 at 07:49 AM.
12-22-2020 at 07:49 AM.
I for free line. Also they gave me a free Samsung Galaxy A71. Sometimes you just got to ask.
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Joined Apr 2006
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> bubble2 2,131 Posts
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hottie
12-22-2020 at 07:52 AM.
12-22-2020 at 07:52 AM.
Quote from Mattdbutler :
Added new line myself online Sunday night, just got the text confirmation of the promo and the SIM shipping email this morning. Can also now see the new line on the account with the doubled 2020 line on us 3 credit amount (also got the free line in November).
Quote from rballnut :
I'm in the same boat.... just wait and see for me. several rep confirmed that the promo is added to the line.
I see this -
$20 2020 Line on Us 3 (Additional Lines)
I now have a total of 8 lines on MAGENTA2. I was expecting the

$20 2020 Line on Us 4 (Additional Lines) since I didn't take the free line offered a month ago.
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Joined Apr 2006
L7: Teacher
> bubble2 2,131 Posts
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hottie
12-22-2020 at 07:54 AM.
12-22-2020 at 07:54 AM.
Quote from Sudnep :
I for free line. Also they gave me a free Samsung Galaxy A71. Sometimes you just got to ask.
Let us know if you see both of these promotions on your account

Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
AND
(2020 Line on Us 3 ) OR (2020 Line on Us 4)
2
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Joined Apr 2016
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> bubble2 357 Posts
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stu5797
12-22-2020 at 08:01 AM.
12-22-2020 at 08:01 AM.
I have the TMobile One all on us plan paying $80 for 3 lines with discounts. FRLTUL2LP
The rep tried to move me to Magenta saying for 90 a month i can have 4 lines and the plan is almost identical.
Is that true? Thanks so much to anyone who can help!
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Joined Sep 2003
Stop the charge!
> bubble2 3,436 Posts
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starcaptor
12-22-2020 at 08:01 AM.
12-22-2020 at 08:01 AM.
Quote from rballnut :
Yeah, I know. I didn't want to push it. a knowledgeable rep can almost do anything to the plan if they are willing.

Don't fall for the lies of the jedi. Definitely be firm on it. Do you have it on any of your lines at all?
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> bubble2 718 Posts
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rballnut
12-22-2020 at 08:04 AM.
12-22-2020 at 08:04 AM.
Quote from starcaptor :
Don't fall for the lies of the jedi. Definitely be firm on it. Do you have it on any of your lines at all?
I didn't really use hotspots back then so didn't realized when it went away. So I think it was removed from all of my lines, but at least the rep said it was there before, but couldnt find any notation was why it was removed. I guess if i really want to push it I can try Tforce.
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GreenCreature437
12-22-2020 at 08:06 AM.
12-22-2020 at 08:06 AM.
Quote from rballnut :
Yeah, I know. I didn't want to push it. a knowledgeable rep can almost do anything to the plan if they are willing.
But you are still on a T-Mobile One plan? Or have you switched to Magenta in the meantime?
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Joined Aug 2011
L3: Novice
> bubble2 122 Posts
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warblood
12-22-2020 at 08:10 AM.
12-22-2020 at 08:10 AM.
Does anyone know if this promo work on data line? I'm trying to get a tablet line.
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Joined Oct 2014
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gsv7
12-22-2020 at 08:11 AM.
12-22-2020 at 08:11 AM.
Quote from Mattdbutler :
Added new line myself online Sunday night, just got the text confirmation of the promo and the SIM shipping email this morning. Can also now see the new line on the account with the doubled 2020 line on us 3 credit amount (also got the free line in November).
How do you add the line yourself?
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PrashantG
12-22-2020 at 08:12 AM.
12-22-2020 at 08:12 AM.
My wife is currently on sprint and want to get her to my plan using the free line. Has anyone tried to port the sprint line to google voice line and then to t-mobile? Will that work? How long of a process will it be?
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Rysar
12-22-2020 at 08:13 AM.
12-22-2020 at 08:13 AM.
Quote from rballnut :
I had One Plus Promo back in the days and got removed somehow in 2018. I just asked a rep to see if it can be added back, he said there's no way for him to do so. The system wont let him since it was grandfathered in promo....

Mine got removed at the same time when I opted into the free Netflix. It was technically a new plan. Didn't notice until wayyy later that it my one plus promo got removed. Haven't been able to convince a rep to add it back. That 10gb of 4g hotspot was where the value was, 3g hotspot is literally unusable.
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