Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Missed This Deal? Get alerts when similar deals are posted.
expired
Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

Free

T-Mobile
Visit T-Mobile
Good Deal?
4,223Comments
Save
Share
Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

Deal Score
+563
Good Deal

Top Comments

Join The Conversation

Share your experience with the Slickdeals community

Share information with the community. Please follow our Community Guidelines and be kind!

4.2K Comments

Sign up for a Slickdeals account to remove this ad.

Dec 24, 2020 3:04 PM
277 Comments
Joined Nov 2006
arrowsparkDec 24, 2020 3:04 PM
277 Comments
Quote from qquser View quoted comment :
Did you end up take the $360 credit with the representative? If you cancel the line, you still be able to keep the credit.
No, I asked them to cancel the line. the $360 credit was withdrawn by them
Dec 24, 2020 3:06 PM
277 Comments
Joined Nov 2006
arrowsparkDec 24, 2020 3:06 PM
277 Comments
Quote from rampen View quoted comment :
What plan are you on?
Tmobile one
Last edited by arrowspark December 24, 2020 at 07:10 AM.
Dec 24, 2020 3:06 PM
3.2K Comments
Joined Apr 2008
seiromemDec 24, 2020 3:06 PM
3.2K Comments
Quote from arrowspark View quoted comment :
Promotion was removed from my account two days after adding it.... got this text

Heads up, you've been un-enrolled from T-Mobile your promotional service discount as the account no longer meets promotion eligibility criteria. View
for account details.

currently chatting with tmobile.....

Thank you for waiting. Looking over the account I am seeing that you were told that you would qualify for that promotion before adding it but I am seeing that the **** line on the account has a promotion that cannot be combined with it. This is because it is basically the same promotion that we had extended to a later date than what was originally expected.

I am looking to see if there is any option that we have to still provide that since we had offered it. I cannot guarantee that it will be available since our systems will automatically remove it if we try to manually add it but I do want to take a few moments to make sure we go into any options that we have to help.



and now I got this....


"Thank you for waiting. I have been able to confirm that we will not be able to provide that promotion. If we were to do so it would end up falling off automatically before any kind of credits are applied.

I don't want you to pay for the information that we missed though so I can offer to apply a one time credit to cover the cost of that line for 12 months. I see that is $30 monthly so I can offer a lump sum of $360."


so then I ask....

"So the free line promotion that started a few days ago is t really a new free line promotion?"

and the response is...

"It is but it cannot be combined with the other free line promotion that you got with the line added on 11/25/2020 ending in 8841. This is because those are basically the same promotion. The lump sum credit that I offered is us going out of the normal to give you that line for free for a years worth of time."
Can you go into your account history and check on the status of the added line. Does it say $0.00 or show a dollar amount?
Dec 24, 2020 3:18 PM
92 Comments
Joined Nov 2006
harry12345Dec 24, 2020 3:18 PM
92 Comments
Quote from seiromem View quoted comment :
Can you go into your account history and check on the status of the added line. Does it say $0.00 or show a dollar amount?
My account always shows a dollar amount when adding a free line.

09/19/20

03:01 PM

New line added

New line XXX-XXX-XXXX was added to your account on 09/19/2020 at 03:01 PM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.

11/26/20

02:02 AM

New line added

New line XXX-XXX-XXXX was added to your account on 11/26/2020 at 02:02 AM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.

12/23/20

05:02 PM

New line added

New line XXX-XXX-XXXX was added to your account on 12/23/2020 at 05:02 PM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.
Dec 24, 2020 3:28 PM
395 Comments
Joined Mar 2008
bbergin76Dec 24, 2020 3:28 PM
395 Comments
Quote from harry12345 View quoted comment :
My account always shows a dollar amount when adding a free line.

09/19/20

03:01 PM

New line added

New line XXX-XXX-XXXX was added to your account on 09/19/2020 at 03:01 PM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.

11/26/20

02:02 AM

New line added

New line XXX-XXX-XXXX was added to your account on 11/26/2020 at 02:02 AM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.

12/23/20

05:02 PM

New line added

New line XXX-XXX-XXXX was added to your account on 12/23/2020 at 05:02 PM . This line is on the T-Mobile ONE plan for $130.0 per month plus taxes and fees.

Something doesn't look right there, mine for November and December show up as $0.0.


What is your SOC?
Dec 24, 2020 3:29 PM
92 Comments
Joined Nov 2006
harry12345Dec 24, 2020 3:29 PM
92 Comments
Quote from bbergin76 View quoted comment :
something doesn't look right there, mine for november and december show up as $0.0.


What is your soc?
tm1ti2
Dec 24, 2020 3:32 PM
855 Comments
Joined Mar 2011
skafloneDec 24, 2020 3:32 PM
855 Comments
Quote from arrowspark View quoted comment :
Promotion was removed from my account two days after adding it.... got this text

Heads up, you've been un-enrolled from T-Mobile your promotional service discount as the account no longer meets promotion eligibility criteria. View
for account details.

currently chatting with tmobile.....

Thank you for waiting. Looking over the account I am seeing that you were told that you would qualify for that promotion before adding it but I am seeing that the **** line on the account has a promotion that cannot be combined with it. This is because it is basically the same promotion that we had extended to a later date than what was originally expected.

I am looking to see if there is any option that we have to still provide that since we had offered it. I cannot guarantee that it will be available since our systems will automatically remove it if we try to manually add it but I do want to take a few moments to make sure we go into any options that we have to help.



and now I got this....


"Thank you for waiting. I have been able to confirm that we will not be able to provide that promotion. If we were to do so it would end up falling off automatically before any kind of credits are applied.

I don't want you to pay for the information that we missed though so I can offer to apply a one time credit to cover the cost of that line for 12 months. I see that is $30 monthly so I can offer a lump sum of $360."


so then I ask....

"So the free line promotion that started a few days ago is t really a new free line promotion?"

and the response is...

"It is but it cannot be combined with the other free line promotion that you got with the line added on 11/25/2020 ending in 8841. This is because those are basically the same promotion. The lump sum credit that I offered is us going out of the normal to give you that line for free for a years worth of time."
This is what they warned me about when I was trying to add about two days ago. Said I won't be getting it free since I added a free one in November.

This happened to people in September and they posted about it earlier in the thread, but it seemed it was fixed.

Sign up for a Slickdeals account to remove this ad.

Dec 24, 2020 3:37 PM
797 Comments
Joined Aug 2009
ads2000Dec 24, 2020 3:37 PM
797 Comments
Quote from ouloat View quoted comment :
Successful plan conversion from FRLTUL4LP plan to TIULFM9. My FRLTUL4LP plan was maxed out at 8 lines due to all the free line promotions, and I was really hesitant to change it since I was already paying a reasonable $120 all in. Skipped the last free line promotion, decided to jump in this round. Glad I did because the plan was successfully changed and my bill actually went down another $10 with the additional line.

My experience was:
  1. Backup screenshots of the account, price, promotions, line level promos, codes, etc.
  2. Asked about the free line promotion through chat using desktop.
  3. Agent immediately knew about the free line promo, asked to login to verify account, basic adding line questions (do I have a device, etc.)
  4. Confirmed there will be a plan change, all promos will carry over
  5. Explicitly ask about the discounts and account bill won't change to have it in the log
  6. After all the assurances, agent made the change, added the line, asked for SIM card payment.
  7. Checked account with agent on phone, saw my plan was over $250, agent confirmed that the promos takes a day or two to apply.
  8. Total time took 15 mins of chatting, backup copy of the chat to notepad.
  9. Checked back throughout the day, plan remained at $250.
  10. Received text messages that said I no longer qualified for promotions.
  11. Checked again this morning, prepping for a call to CSR, my plan is now $110, lower than before with the additional line active.

Now, with my 9 line TIULFM9 plan, I have the following account level promos:
TIULFM9
description: "Includes unlimited talk, text, and high-speed data for each line, with taxes and fees included. This plan is no longer for sale. "
discounts: [{name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…},…]
0: {name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…}
1: {name: "Insider Discount", code: "EMPFNBM", amount: 54, usageBased: false,…}
2: {name: "This One's on Us (AAL)", code: "AALPROMOB", amount: 30, usageBased: false,…}
3: {name: "2020 Line On Us", code: "20Q23P", amount: 30, usageBased: false,…}
4: {name: "2020 Line On Us 2", code: "20Q32P", amount: 30, usageBased: false,…}
5: {name: "2020 Line on Us 3", code: "20Q43P", amount: 30, usageBased: false,…}

I lost of couple of account level promos during the transition, but I'm not going to complain if my total bill is lower. I still have all my line level promos.
You know mine was messed up migrating from and to those exact plans from last promo and bill for 9 lines is $120, which is down from the $150 it was supposed to be. I'm not touching my plan now or adding any more lines... I got the same account promos but I had some bogo lines and I didn't have that insider promo...
Pro
Dec 24, 2020 3:51 PM
1.3K Comments
Joined Oct 2005
ouloat
Pro
Dec 24, 2020 3:51 PM
1.3K Comments
Quote from ads2000 View quoted comment :
You know mine was messed up migrating from and to those exact plans from last promo and bill for 9 lines is $120, which is down from the $150 it was supposed to be. I'm not touching my plan now or adding any more lines... I got the same account promos but I had some bogo lines and I didn't have that insider promo...
One thing to keep an eye out for is if the insider promo returns. My 15% off promo was added when I got my 3rd free line. I didn't "qualify" for the 15% since I'm not a new customer, but the agent added the promo anyway. Works fine.
Dec 24, 2020 3:51 PM
478 Comments
Joined Jan 2015
o4sDec 24, 2020 3:51 PM
478 Comments
Quote from ouloat View quoted comment :
Successful plan conversion from FRLTUL4LP plan to TIULFM9. My FRLTUL4LP plan was maxed out at 8 lines due to all the free line promotions, and I was really hesitant to change it since I was already paying a reasonable $120 all in. Skipped the last free line promotion, decided to jump in this round. Glad I did because the plan was successfully changed and my bill actually went down another $10 with the additional line.

My experience was:
  1. Backup screenshots of the account, price, promotions, line level promos, codes, etc.
  2. Asked about the free line promotion through chat using desktop.
  3. Agent immediately knew about the free line promo, asked to login to verify account, basic adding line questions (do I have a device, etc.)
  4. Confirmed there will be a plan change, all promos will carry over
  5. Explicitly ask about the discounts and account bill won't change to have it in the log
  6. After all the assurances, agent made the change, added the line, asked for SIM card payment.
  7. Checked account with agent on phone, saw my plan was over $250, agent confirmed that the promos takes a day or two to apply.
  8. Total time took 15 mins of chatting, backup copy of the chat to notepad.
  9. Checked back throughout the day, plan remained at $250.
  10. Received text messages that said I no longer qualified for promotions.
  11. Checked again this morning, prepping for a call to CSR, my plan is now $110, lower than before with the additional line active.

Now, with my 9 line TIULFM9 plan, I have the following account level promos:
TIULFM9
description: "Includes unlimited talk, text, and high-speed data for each line, with taxes and fees included. This plan is no longer for sale. "
discounts: [{name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…},…]
0: {name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…}
1: {name: "Insider Discount", code: "EMPFNBM", amount: 54, usageBased: false,…}
2: {name: "This One's on Us (AAL)", code: "AALPROMOB", amount: 30, usageBased: false,…}
3: {name: "2020 Line On Us", code: "20Q23P", amount: 30, usageBased: false,…}
4: {name: "2020 Line On Us 2", code: "20Q32P", amount: 30, usageBased: false,…}
5: {name: "2020 Line on Us 3", code: "20Q43P", amount: 30, usageBased: false,…}

I lost of couple of account level promos during the transition, but I'm not going to complain if my total bill is lower. I still have all my line level promos.
what account level promos did you lose?
Dec 24, 2020 3:51 PM
946 Comments
Joined Nov 2010
LAST_EXITDec 24, 2020 3:51 PM
946 Comments
.........
Last edited by LAST_EXIT December 24, 2020 at 07:54 AM.
Dec 24, 2020 3:54 PM
1.5K Comments
Joined Jul 2009
xfreeDec 24, 2020 3:54 PM
1.5K Comments
any free phones?
1
Dec 24, 2020 3:55 PM
946 Comments
Joined Nov 2010
LAST_EXITDec 24, 2020 3:55 PM
946 Comments
My free line from Costco shows up a dollar amount as well.

Compared to the ones I did directly with TM show $0.00

However I confirmed more then once with TM that line is indeed free.......
Dec 24, 2020 3:57 PM
3.2K Comments
Joined Apr 2008
seiromemDec 24, 2020 3:57 PM
3.2K Comments
Quote from LAST_EXIT View quoted comment :
.........
My previous free line was also added at Costco and it showed $0.00 under account history. A new charge for the line did show up on the account but later dropped off.

Sign up for a Slickdeals account to remove this ad.

Dec 24, 2020 3:59 PM
3.2K Comments
Joined Apr 2008
seiromemDec 24, 2020 3:59 PM
3.2K Comments
Quote from ouloat View quoted comment :
Successful plan conversion from FRLTUL4LP plan to TIULFM9. My FRLTUL4LP plan was maxed out at 8 lines due to all the free line promotions, and I was really hesitant to change it since I was already paying a reasonable $120 all in. Skipped the last free line promotion, decided to jump in this round. Glad I did because the plan was successfully changed and my bill actually went down another $10 with the additional line.

My experience was:
  1. Backup screenshots of the account, price, promotions, line level promos, codes, etc.
  2. Asked about the free line promotion through chat using desktop.
  3. Agent immediately knew about the free line promo, asked to login to verify account, basic adding line questions (do I have a device, etc.)
  4. Confirmed there will be a plan change, all promos will carry over
  5. Explicitly ask about the discounts and account bill won't change to have it in the log
  6. After all the assurances, agent made the change, added the line, asked for SIM card payment.
  7. Checked account with agent on phone, saw my plan was over $250, agent confirmed that the promos takes a day or two to apply.
  8. Total time took 15 mins of chatting, backup copy of the chat to notepad.
  9. Checked back throughout the day, plan remained at $250.
  10. Received text messages that said I no longer qualified for promotions.
  11. Checked again this morning, prepping for a call to CSR, my plan is now $110, lower than before with the additional line active.

Now, with my 9 line TIULFM9 plan, I have the following account level promos:
TIULFM9
description: "Includes unlimited talk, text, and high-speed data for each line, with taxes and fees included. This plan is no longer for sale. "
discounts: [{name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…},…]
0: {name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…}
1: {name: "Insider Discount", code: "EMPFNBM", amount: 54, usageBased: false,…}
2: {name: "This One's on Us (AAL)", code: "AALPROMOB", amount: 30, usageBased: false,…}
3: {name: "2020 Line On Us", code: "20Q23P", amount: 30, usageBased: false,…}
4: {name: "2020 Line On Us 2", code: "20Q32P", amount: 30, usageBased: false,…}
5: {name: "2020 Line on Us 3", code: "20Q43P", amount: 30, usageBased: false,…}

I lost of couple of account level promos during the transition, but I'm not going to complain if my total bill is lower. I still have all my line level promos.

How does one check what promos are under the account level?

Join The Conversation

Share your experience with the Slickdeals community

Share information with the community. Please follow our Community Guidelines and be kind!