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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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4.2K Comments

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Dec 28, 2020 6:25 AM
414 Comments
Joined May 2017
xalagacoDec 28, 2020 6:25 AM
414 Comments
Quote from benanfisa1 View quoted comment :
Thank you, do we get a Costco gift card to make it free plus the 100 for adding a line
The $162 cash card comes from T-Mobile. The $100 is a Costco shop card.
Pro
Dec 28, 2020 6:26 AM
9.2K Comments
Joined Jan 2006
pandamania
Pro
Dec 28, 2020 6:26 AM
9.2K Comments
Quote from benanfisa1 View quoted comment :
Thank you, do we get a Costco gift card to make it free plus the 100 for adding a line
You will get a virtual prepaid card after the A11 rebate is approved. The $100 Costco Shop Card is also via rebate.

My club said it was Costco policy that all phones are tested, boxes opened after purchase. The front end person took the new phone to the wireless kiosk to complete the transaction.
Dec 28, 2020 6:31 AM
4.7K Comments
Joined Dec 2010
needgeechDec 28, 2020 6:31 AM
4.7K Comments
Quote from benanfisa1 View quoted comment :
Do you know if they open the device to test the service
It's YMMV, but my store is always so slammed, they don't bother opening the box, much less test service. In those cases, the sim they hand you will be the one associated with your new line, not the one that's in the box already, which you can save for the next deal.

ANd no, I don't think you have to actually insert sim into phone to get rebates, at least from TMO or Costco. Bought an A71 from Costco that I never opened, ended up returning after a couple of months, and still got the 50% off rebate. YMMV of course if not following the "guidelines"
Dec 28, 2020 6:46 AM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 6:46 AM
905 Comments
Ok so had 3 credits show up as follows:

Line 1 (traded in iphone 8 plus for mini):
2020 Apple Buy 2 P11
$30.42
Line 2 (traded in iphone 8 plus for iphone 12+free line):
2020 Apple Trade P28
$7.21
Line 3 (traded in iphone 8 plus for mini):
2020 Apple Trade P29
$25.13
Line 4 (traded in iphone 8 plus for mini):
Nada

Will contact tmobile and see what is going on. I understand that free line shouldn't stack but that is what the rep told me and supposedly did. Free line does show up on the account.
Dec 28, 2020 6:56 AM
106 Comments
Joined Apr 2013
MoneyMan4LifeDec 28, 2020 6:56 AM
106 Comments
Quote from IchibahnSLC View quoted comment :
Ok so had 3 credits show up as follows:

Line 1 (traded in iphone 8 plus for mini):
2020 Apple Buy 2 P11
$30.42
Line 2 (traded in iphone 8 plus for iphone 12+free line):
2020 Apple Trade P28
$7.21
Line 3 (traded in iphone 8 plus for mini):
2020 Apple Trade P29
$25.13
Line 4 (traded in iphone 8 plus for mini):
Nada

Will contact tmobile and see what is going on. I understand that free line shouldn't stack but that is what the rep told me and supposedly did. Free line does show up on the account.
The lines you have the free mini on should all be 2020 Apple Trade P29. I ordered 5 of the mini's and the system put them As the 2020 Apple Buy 2 P11 so it was making me do the buy one get one. They fixed all the lines to show 2020 Apple Trade P29.
Dec 28, 2020 6:57 AM
257 Comments
Joined Apr 2014
gunnaynDec 28, 2020 6:57 AM
257 Comments
Quote from IchibahnSLC View quoted comment :
Ok so had 3 credits show up as follows:

Line 1 (traded in iphone 8 plus for mini):
2020 Apple Buy 2 P11
$30.42
Line 2 (traded in iphone 8 plus for iphone 12+free line):
2020 Apple Trade P28
$7.21
Line 3 (traded in iphone 8 plus for mini):
2020 Apple Trade P29
$25.13
Line 4 (traded in iphone 8 plus for mini):
Nada

Will contact tmobile and see what is going on. I understand that free line shouldn't stack but that is what the rep told me and supposedly did. Free line does show up on the account.
Why did you get full credit for the mini on line 1 but not line 3?? Trying to understand so it can help with my issue. Thanks.
Dec 28, 2020 6:58 AM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 6:58 AM
905 Comments
Quote from MoneyMan4Life View quoted comment :
The lines you have the free mini on should all be 2020 Apple Trade P29. I ordered 5 of the mini's and the system put them As the 2020 Apple Buy 2 P11 so it was making me do the buy one get one. They fixed all the lines to show 2020 Apple Trade P29.
That's what I figured. Pretty sloppy from T-Mobile so we will see what they do.

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Dec 28, 2020 7:00 AM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 7:00 AM
905 Comments
Quote from gunnayn View quoted comment :
Why did you get full credit for the mini on line 1 but not line 3?? Trying to understand so it can help with my issue. Thanks.
$25.13 is my payment on the iPhone minis. So I only have 1 that is actually correct. The other is high and the other is missing.
Dec 28, 2020 7:02 AM
947 Comments
Joined Sep 2005
fightingirishDec 28, 2020 7:02 AM
947 Comments
I already completed the free add-on line a couple of days back on Tmobile.com. Can i still take advantage of the Costco deal for the Iphone SE?
Dec 28, 2020 7:02 AM
257 Comments
Joined Apr 2014
gunnaynDec 28, 2020 7:02 AM
257 Comments
Quote from IchibahnSLC View quoted comment :
$25.13 is my payment on the iPhone minis. So I only have 1 that is actually correct. The other is high and the other is missing.
Ok. Thanks!! They have me on the wrong promo as well P25 instead of P29.
Dec 28, 2020 7:14 AM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 7:14 AM
905 Comments
Quote from gunnayn View quoted comment :
Ok. Thanks!! They have me on the wrong promo as well P25 instead of P29.
No problem.

Chatting with them now to get my lines resolved. All 4 phones went out at the same time. Not sure how this bad a screw up could've happened
Dec 28, 2020 8:43 AM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 8:43 AM
905 Comments
I'm not sure what they are doing but I've been chatting with them for the last 1.5 hours and they don't seem to understand my issue. I'm going to have to call in tomorrow I think.
Dec 28, 2020 8:52 AM
1.3K Comments
Joined May 2007
ady2glude707Dec 28, 2020 8:52 AM
1.3K Comments
Quote from bmadrid79 View quoted comment :
In September I attempted to add a free line (Line On Us 2 - 20Q32S). Below is my billing before and after adding the "free" line.

Prior Sept. 2020
Simple Choice (I think I had SCFUTT4)
5 lines (2 lines/$80 + 3 lines/$10 each) = $110
Data Add-Ons ($55):
2 lines x SOC: "SCUNL2HHS", name: "Unlimited Nationwide 4G" ($20 x 2)
1 line x SOC: "V6GXDATA", name: "Unlimited High-Speed Included w/ 6GB Mobile Hotspot" ($15)
1 line x SOC: "6SFMGGBB", name: "Unlimited High-Speed Included w/ 6GB Mobile Hotspot" ($0)
1 line no data ($0)
Discount Code: "EMPGSA" (-15%)
$110+55= $165 - discount = $140.25 plus taxes

After Sept. 2020
Simple Choice "SCFUTT6"
6 lines/$120
Data Add-Ons ($55):
2 lines x SOC: "SCUNL2HHS", name: "Unlimited Nationwide 4G" ($20 x 2)
1 line x SOC: "V6GXDATA", name: "Unlimited High-Speed Included w/ 6GB Mobile Hotspot" ($15)
3 lines SOC: "6SFMGGBB", name: "Unlimited High-Speed Included w/ 6GB Mobile Hotspot" ($0)
Discount Code: "EMPGSA" (-15%)
$120+55= $175 - discount = $148.75 plus taxes

I'm currently not receiving a discount for (Line On Us 2 - 20Q32S). Is this because the representative changed my rate plan to SCFUTT6 when I added the line?
Can I receive that discount while being on this plan that has a base rate for 6 lines? If I can't receive the discount while on this rate plan, can a representative look up my previous rate plan and switch it back, so I get the discount?

Next, the representative I've been working with won't adjust the data SOCs on the 3 lines that have data add-ons totaling $55. Any idea how I can ask another rep for adjusting the SOCs? If I can get all my data for free, I'd drop trying to get the discount for the Sept line that I'm missing...Any advice on what to do, how to maximize discounts, and decrease my bill is greatly appreciated.

Lastly, in November I successfully added "2020 Line On Us 3 - 20Q43S) with data line soc: "10SFMGB", name: "Unlimited High-Speed Included w/ 10GB Mobile Hotspot" for $0 plus taxes. I'd like to add another line, but would like to get my September issue resolved first. Just mentioning the SOCs as a reference point, in the case it helps anyone.
UGHHH same scenario here. I was paying for 5 lines for 110/mo and they screwed it up and am now paying 120/mo for 6 lines.
Dec 28, 2020 11:27 AM
257 Comments
Joined Apr 2014
gunnaynDec 28, 2020 11:27 AM
257 Comments
Quote from IchibahnSLC View quoted comment :
I'm not sure what they are doing but I've been chatting with them for the last 1.5 hours and they don't seem to understand my issue. I'm going to have to call in tomorrow I think.
Oh. Man. That's not good. Please keep us posted. I have to contact them as well.

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Dec 28, 2020 2:57 PM
511 Comments
Joined Oct 2005
cdryuncleDec 28, 2020 2:57 PM
511 Comments
Anyone have a list of SOCs that qualify? The link on the first page is no longer working.

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