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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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Top Comments

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4.2K Comments

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Dec 28, 2020 8:27 PM
4.3K Comments
Joined Jun 2006
John_WickDec 28, 2020 8:27 PM
4.3K Comments
Anyone else still not seeing double Line on Us 3 or gotten a text about getting a promotional service discount after adding a line? I added my line last week on a qualified SOC
Dec 28, 2020 8:29 PM
487 Comments
Joined Nov 2009
Blitz64Dec 28, 2020 8:29 PM
487 Comments
Quote from GreenCreature437 View quoted comment :
"Great news! T-Mobile line XXXXXXXXXX is scheduled to receive a monthly bill credit for 2020 Apple Activate P9 as long as your eligibility is maintained."

Just got a text for my iPhone SE 50% off order. And new line still shows "2020 Line On Us 4" under add-ons.
Same for me. I got
"Great news! T-Mobile line XXXXXXXXXX is scheduled to receive a monthly bill credit for 2020 Google Activate P1 as long as your eligibility is maintained."
for my pixel and still getting free line. I ordered yesterday Dec 27th.
Dec 28, 2020 8:29 PM
509 Comments
Joined Aug 2011
TransforpangDec 28, 2020 8:29 PM
509 Comments
Added the line on the 20th and my bill went up $30.00
Account details show Line on us 2 and line on us 3(addition lines) but only two discounts applied.
Agent told me that system messed up and removed discount from my first free line.
I was given until January 4th for their supervisor to solve the billing issue.
Hopefully it all work out as expected
Dec 28, 2020 8:32 PM
6.2K Comments
Joined Jan 2007
Evan55Dec 28, 2020 8:32 PM
6.2K Comments
What is everyone getting for data on the free line?

Im only getting 2gb
Dec 28, 2020 8:34 PM
905 Comments
Joined Aug 2011
IchibahnSLCDec 28, 2020 8:34 PM
905 Comments
Just got a call from the rep at the store where I did my trade-in and 1 free add a line. Basically informed me that he screwed up and that the phone won't be free and I would have to pay for it. I'm going to call back a bit later to get a return and cancel on that one line going if they can't figure something out.

The real trick will be getting my trade in phone back. As far as I know they can't do that so we will see what they say. Let's just say I'm less than happy with the voicemail he left, as he made it sound like no big deal that I now have to pay the payments on the phone.

I'm pretty livid, not due to the fact that the combination didn't work, but due to the attitude about the screw up combined with the fact that of the other 3 lines, only 1 has the correct promotion.
Dec 28, 2020 8:37 PM
730 Comments
Joined Aug 2019
GreenCreature437Dec 28, 2020 8:37 PM
730 Comments
Quote from Evan55 View quoted comment :
What is everyone getting for data on the free line?

Im only getting 2gb
Depends on your plan. I have "ONE Plus Promo" on the line (as on my other lines).

"Now, activate HD video streaming and 10GB of high-speed Mobile Hotspot data for no extra charge. You will also get unlimited data in 140+ global destinations at twice the speed (up to 256kbps), included free. T-Mobile ONE includes unlimited talk, unlimited text & unlimited data.
Changes made in the middle of a billing cycle will result in full monthly charges of the new feature.
On all T-Mobile plans, during congestion, the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization."
Dec 28, 2020 8:43 PM
487 Comments
Joined Nov 2009
Blitz64Dec 28, 2020 8:43 PM
487 Comments
Quote from Evan55 View quoted comment :
What is everyone getting for data on the free line?

Im only getting 2gb
Same as every other line on your plan. It depends on your plan. So if you plan has 2gb for every line, you get 2gb.

I'm on Magenta which is unlimited data. So the free line will get unlimited data.

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Dec 28, 2020 8:47 PM
53 Comments
Joined May 2017
SammiC4628Dec 28, 2020 8:47 PM
53 Comments
Quote from John_Wick View quoted comment :
Anyone else still not seeing double Line on Us 3 or gotten a text about getting a promotional service discount after adding a line? I added my line last week on a qualified SOC
I switched from magenta 2 to magenta 9 for the free line and haven't seen double discount for lou3 or receive any msg other than new line added and activated. Bill will generate in 2 days.
Dec 28, 2020 8:47 PM
395 Comments
Joined Mar 2008
bbergin76Dec 28, 2020 8:47 PM
395 Comments
Quote from realzon View quoted comment :
this help a lot, thanks. By the way what soc make more sense to change too? If you don't mind sharing!
i am on FRLTULFM2 now. i was able to get my existing add-ons, One Plus Promo and Kickback to carry over to the new plan.
Dec 28, 2020 8:51 PM
487 Comments
Joined Nov 2009
Blitz64Dec 28, 2020 8:51 PM
487 Comments
Quote from John_Wick View quoted comment :
Anyone else still not seeing double Line on Us 3 or gotten a text about getting a promotional service discount after adding a line? I added my line last week on a qualified SOC
What plan are you on? If you are not on the latest plans like magenta, you might not double Line on us 3. But it might show up in the final bill statement.
Dec 28, 2020 9:02 PM
1.3K Comments
Joined Nov 2011
resseekerDec 28, 2020 9:02 PM
1.3K Comments
Quote from Evan55 View quoted comment :
What is everyone getting for data on the free line?

Im only getting 2gb
Mine is jacked up. I'm on SCC added one line last month which worked fine (included 2 GB), I added another one with this promotion and the rep is saying it doesn't include ANY data (even though SCC by default has data included).

ConfusedConfusedConfusedConfusedConfused
Dec 28, 2020 9:17 PM
4.7K Comments
Joined Dec 2010
needgeechDec 28, 2020 9:17 PM
4.7K Comments
Quote from John_Wick View quoted comment :
Anyone else still not seeing double Line on Us 3 or gotten a text about getting a promotional service discount after adding a line? I added my line last week on a qualified SOC
Hopefully on TMO dot com when you click on account, you see what should be the right monthly amount under "Plan"

In my experience with TMO on Magenta plan, the time it takes to show up has varied on these free line adds. The June FLOU I did at Costco, and it didn't show up under my promos (nor correctly on bill) for 2 months and I had to chat in to get it credited to bill. Also, my free 3rd line showed correctly on first bill but did not appear on my account for a month.

The Sept. round with $250 BYOD's I went and grabbed a stack of Sims from Apple store, activated them via T-Force messenger, and 4 out of 5 showed up under promos within a day. One showed up a week later for some reason.

November FLOU was done with sim I had through T-Force, and showed up in a day. . .and this was the only one I ever got the corgrats Text on.

December FLOU, sim in hand activated through app chat, still shows 2X the discount FLOU3 instead of a 3 and a 4, but my bill generated yesterday and it is still the correct $96 amount.
Last edited by needgeech December 28, 2020 at 01:40 PM.
Dec 28, 2020 9:24 PM
458 Comments
Joined Jan 2007
Sofa.KingDec 28, 2020 9:24 PM
458 Comments
Quote from resseeker View quoted comment :
Mine is jacked up. I'm on SCC added one line last month which worked fine (included 2 GB), I added another one with this promotion and the rep is saying it doesn't include ANY data (even though SCC by default has data included).

ConfusedConfusedConfusedConfusedConfused
Try another Rep. I had this happen in November where I added a free line and they put on $15/month 6gb data plan. I called to get them to change it to 2gb but they said they couldn't. Knowing that I could since I did it in September, I just told her to remove data altogether. Then I chatted with another Rep and all is good. Ask them to "copy" the same data plan you have on your other lines to your new free line.

Good luck. Hope it doesn't take more than one contact with them from here.

Oddly enough, my new free line in December, the Rep didn't add any data at all. So I still had to follow up and get them to copy it over.
Dec 28, 2020 9:44 PM
11K Comments
Joined Jul 2006
xtrabadDec 28, 2020 9:44 PM
11K Comments
I wish T-mobile would specifically state the terms of these promos so it is known exactly what is included and what is excluded. Even many of their own reps don't know the details of these promos, hence all of the conflicting info here. Since the merger, it seems like T-mobile has gone downhill.

For example, I just had a $100 rebate denied for adding the LOS 3 promo at Costco in November. I was told Costco was an ineligible location for activating the line during the promo. I complained, so the rep ultimately credited my account $100 as a "one-time courtesy."

I thought about doing this LOS 4 promo as well at Costco to buy the SE at 50% off. However, I don't feel like spending hours interacting with T-mobile if they screw up my account.

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Dec 28, 2020 10:14 PM
706 Comments
Joined Oct 2007
wesbcDec 28, 2020 10:14 PM
706 Comments
For the Costco A11 free offer. Does anyone know when the offer will end. The earliest I'll be able to get to a costco will be 12/31. Can I add my free line first than get the A11, or do I need to do both at Costco to qualify.

Thanks

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