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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

Deal Score
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4.2K Comments

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Jan 1, 2021 7:06 AM
41 Comments
Joined Apr 2014
NealZJan 1, 2021 7:06 AM
41 Comments
so far, I talked with different people over the phone and got different feedbacks. Some said that I have 4 lines that are free and it will take 1-2 billing cycles to see them. Some said I only have one line free and all others told me are wrong.

I could only see one line free on the account so far.

I convert my old simple north American with 2 family and friends on us to a simple one 9+. I were told I can keep my friends and families on us after the conversion but it did not.

I am very confused now.
Jan 1, 2021 7:48 AM
70 Comments
Joined Jun 2016
aintgotmoneyforthatJan 1, 2021 7:48 AM
70 Comments
Quote from OompaLumpa View quoted comment :
For those of you getting blocked from this promo due 12 line max, what you can do is convert one of your paid lines to MI line at $5/mth then add a new free lineWink
Would converting any of the 3 free lines from 2020 to an MI line invalidate their respective free line offers?
Jan 1, 2021 11:19 AM
152 Comments
Joined Dec 2013
Kogunti96Jan 1, 2021 11:19 AM
152 Comments
Can someone tell me the next time the free line on us happens with T-Mobile? Only place I found this deal was SD! Thanks OP you are the real MVP !!!
Jan 1, 2021 12:28 PM
1.5K Comments
Joined May 2018
vaiof1Jan 1, 2021 12:28 PM
1.5K Comments
Quote from aintgotmoneyforthat View quoted comment :
Would converting any of the 3 free lines from 2020 to an MI line invalidate their respective free line offers?
The 2020 free lines are only voice lines
Jan 1, 2021 12:36 PM
1.5K Comments
Joined May 2018
vaiof1Jan 1, 2021 12:36 PM
1.5K Comments
Quote from BroSan View quoted comment :
I have 4 lines for 120 - Simple Choice Plan for 10GB each ( unlimited now )
I also have 3 other free line promos. one from Dec 3rd with Pixel free phone.
One of my original numbers wants to move out now.. what are my options and will i need to pay for line and phone from Dec 3rd.
You're out of luck
Jan 1, 2021 3:06 PM
4 Comments
Joined Nov 2016
IammaikJan 1, 2021 3:06 PM
4 Comments
Quote from nba2k18 View quoted comment :
just came back from costco.

i went there so I didnt have to pay $30 activation fee then the rep surprised me with $100 costco GC

added onto my father-in-laws tmobile plan. snagged a iphoneX 256gb for $200 on Craigs to use this as a hotline number

/SCORE!
Does Costco still have the switcher promotion of 100$ rebate card when porting a number from other provider ?
Jan 1, 2021 3:24 PM
819 Comments
Joined Dec 2005
chrissmithJan 1, 2021 3:24 PM
819 Comments
Quote from NealZ View quoted comment :
so far, I talked with different people over the phone and got different feedbacks. Some said that I have 4 lines that are free and it will take 1-2 billing cycles to see them. Some said I only have one line free and all others told me are wrong.

I could only see one line free on the account so far.

I convert my old simple north American with 2 family and friends on us to a simple one 9+. I were told I can keep my friends and families on us after the conversion but it did not.

I am very confused now.
Contact T-force and they will take care of all issues with promotions and billing. Let them know nicely that you were promised about keeping all your promotions.

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Jan 1, 2021 3:28 PM
41 Comments
Joined Apr 2014
NealZJan 1, 2021 3:28 PM
41 Comments
Quote from chrissmith View quoted comment :
Contact T-force and they will take care of all issues with promotions and billing. Let them know nicely that you were promised about keeping all your promotions.
some of Tforce Twitter and Facebook told me these lines are free.

But I do not see the discount on my account after few days.

So I chat again and called again, some start to tell me they are not.

just mixed and conflicted information by different people.
Jan 1, 2021 3:31 PM
213 Comments
Joined Oct 2011
scjhbgJan 1, 2021 3:31 PM
213 Comments
Thanks to everyone who shared their knowledge. I didn't know about the One Plus promo, other than it is an Addon cost and the higher Plus plan. Add to the confusion is the One Plus phone.

Tried to get Hook up add to my account and was turned away without the offer code.
I then asked for Kickback and the One Plus promo. Rep asked which line, I told her for all my lines. Rep said she has to add it offline and will show up in 2-4 hours. An hour later I saw on my account with an alert pending changes start on 1/1/2021.
Last edited by scjhbg January 1, 2021 at 07:35 AM.
Jan 1, 2021 3:38 PM
819 Comments
Joined Dec 2005
chrissmithJan 1, 2021 3:38 PM
819 Comments
Quote from NealZ View quoted comment :
some of Tforce Twitter and Facebook told me these lines are free.

But I do not see the discount on my account after few days.

So I chat again and called again, some start to tell me they are not.

just mixed and conflicted information by different people.
Did you get the plan switched via T-force or through a phone rep? Either way you can convince T-force that you were promised that you would keep all your promos after the switch. What is the SOC on your new plan? Also check your account -- plan -- for what promos are applied so far.
Jan 1, 2021 3:42 PM
41 Comments
Joined Apr 2014
NealZJan 1, 2021 3:42 PM
41 Comments
Quote from scjhbg View quoted comment :
Thanks to everyone who shared their knowledge. I didn't know about the One Plus promo, other than it is an Addon cost and the higher Plus plan. Add to the confusion is the One Plus phone.

Tried to get Hook up add to my account and was turned away without the offer code.
I then asked for Kickback and the One Plus promo. Rep asked which line, I told her for all my lines. Rep said she has to add it offline and will show up in 2-4 hours. An hour later I saw on my account with an alert stating pending changes start on 1/1/2021.
EMPFNBM (Hookup|Insider)
AALPROMOB This One's on Us (AAL)
20Q23P "2020 Line On Us"
20Q32P "2020 Line On Us 2"
20Q43P "2020 Line On Us 3"

20Q33S 2020 3rd Line On Us 2
20Q22P 2020 Essentials Line On Us 3
20Q31P 2020 Line On Us 2
20Q32P 2020 Line on Us 3
20Q43P 2020 3rd Line On Us 3

20Q44F No idea about this code.

Some codes will be under Groupedaadiscounts

These are codes I saw in this 3500+ threads post by others. good luck

Plus you still can request Tmobile one plus promo, kick back as well as other things.

So far what I can see the best SOC are FRLTULF or TIULFM9 or FRLTUL4L or FRLTUL9L

Also, it seems Tmobile adds the code validation date range for each code so that agent can not apply them easily. I have been told by a few agents that they need to escalate my case to the customer solution team. they told me they will add some expired codes to give me the free lines that I lost but I never saw those codes applied. But they told me to wait for a couple of billing cycles to see codes show up. My understanding is if you are qualified, you should see it right away on your account otherwise, you do not have it.


how to check what discount you have and what codes they are:

Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
Click on Network tab
Click on XHR tab
Log in my.t-Mobile.com and click Account at the top.
In developer tools panel, choose manageaccount from the list on the left
Account level promos will appear under accountDiscounts
Line level features will appear under lines > # > addOns
Last edited by NealZ January 1, 2021 at 08:09 AM.
2
Jan 1, 2021 3:47 PM
41 Comments
Joined Apr 2014
NealZJan 1, 2021 3:47 PM
41 Comments
Quote from chrissmith View quoted comment :
Did you get the plan switched via T-force or through a phone rep? Either way you can convince T-force that you were promised that you would keep all your promos after the switch. What is the SOC on your new plan? Also check your account -- plan -- for what promos are applied so far.
This is my new SOC: TIULFM9

I used to have 7 lines on simple family plan family match promo, 150$ for 4 lines. plus 2 free family and friends plan + 1 paid plan.

I now have 9 lines, 5 are supposed to be paid; 2 should still get them free (Old FF Promo); 1 3rd line on us, 1 2020 Line On Us 4 (20Q43P)

But I only have 20Q43P showing up on my account. do not see the other 3 lines.

Here is the developer tool showing:
{name: "Insider Discount", code: "EMPFNBM", amount: 62, usageBased: false,…}
1: {name: "2020 Line on Us 3", code: "20Q43P", amount: 30, usageBased: false,…}
2
Jan 1, 2021 3:47 PM
1.6K Comments
Joined Mar 2007
agent099Jan 1, 2021 3:47 PM
1.6K Comments
is this deal still active?
Jan 1, 2021 4:04 PM
16 Comments
Joined Dec 2012
binaryfizz37Jan 1, 2021 4:04 PM
16 Comments
Quote from think_lambda View quoted comment :
I did the free line late Nov at Costco/Wireless Advocates. Did it again today 12/31/2020 at Costco/Wireless Advocates with no issues.

Interesting part was that the guy told me that the Costco $100 BYOD offer is also valid with the free line, and gave me the rebate instructions.

Any risk in trying to submit this rebate? This submission is to mypromochoice dot com
Yeah the guy told me the same thing too and even called T-Mobile who hold him on the phone it's stackable. On his Costco promo sheet it says stackable with all in market offers so he said if I submit it and it somehow gets converted from free to paid, I can come back and they can escalate it corporate to correct it bc it should be stackable.... not sure if it's worth the risk though

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Jan 1, 2021 4:09 PM
213 Comments
Joined Oct 2011
scjhbgJan 1, 2021 4:09 PM
213 Comments
Quote from NealZ View quoted comment :
EMPFNBM (Hookup|Insider)
So far what I can see the best SOC are FRLTULF or TIULFM9

Also, it seems Tmobile adds the code validation date range for each code so that agent can not apply them easily. I have been told by a few agents that they need to escalate my case to the customer solution team. they told me they will add some expired codes to give me the free lines that I lost but I never saw those codes applied. But they told me to wait for couple of billing cycles to see codes show up. My understanding is if you are qualified, you should see it right away on your account otherwise, you do not have it.
Thanks. I will have to try again. I got the One Plus Promo and Kickback added.

I am also on TIULFM9, are you still getting the FF? mine dropped off.

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