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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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+563
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4.2K Comments

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Jan 2, 2021 6:16 AM
970 Comments
Joined Nov 2015
stevenSDerJan 2, 2021 6:16 AM
970 Comments
Quote from NealZ View quoted comment :
I think you can still at least revert it back. I am offered this option.
Thanks, I cannot revert back as the 9th line is already used by a friend.
Jan 2, 2021 3:45 PM
8.1K Comments
Joined Oct 2005
HurricaneAlleyJan 2, 2021 3:45 PM
8.1K Comments
Quote from waterchange View quoted comment :
A related question is where can you find any official documentation on the T-Mobile free line at all?
This, has baffled me since inception.
Jan 2, 2021 3:57 PM
41 Comments
Joined Apr 2014
NealZJan 2, 2021 3:57 PM
41 Comments
Quote from nba2k18 View quoted comment :
Good luck with that cheapskateLMAO
yeah, it is hard. I am paying 90$ more now just adding this free line for me. either need to go back to the old plan or leave Tmobile. should not start it at the very beginning for all of this hassle.

I do not know what you mean about cheapstake in your head. I used to pay 210$ for 7 lines (2 are free). Now I am paying 300$ for 9 lines (1 is free). I do not know how cheap it is. Adding 90$ a month for one free line is a cheapstake? you did not learn your elementary math very well. also, for some reason, I were added 2 lines instead of 1 during the whole hassle and I can not cancel it since the SOC is for 9 lines and i will lose that 1 free line if i cancel.

if I can not transfer 2FF into the new account, which adds 60$ discount. I am not better off from all of the changes. If I can, my bill will be 240$ for 9 lines. Compared to 210$ 7 lines, I think it is ok.

Do not judge others if you are not him.
Last edited by NealZ January 2, 2021 at 08:26 AM.
Jan 2, 2021 4:33 PM
1.5K Comments
Joined May 2018
vaiof1Jan 2, 2021 4:33 PM
1.5K Comments
Quote from HurricaneAlley View quoted comment :
This, has baffled me since inception.
Can you attach a screenshot of your Line On Us 4 showing up on your account? So far you're the only person saying that it displays correctly.
Jan 2, 2021 4:39 PM
2.4K Comments
Joined Jul 2007
eko427Jan 2, 2021 4:39 PM
2.4K Comments
I got charged for this line on my bill that came out yesterday. Anyone else?
Jan 2, 2021 4:50 PM
3.8K Comments
Joined May 2005
nba2k18Jan 2, 2021 4:50 PM
3.8K Comments
Quote from NealZ View quoted comment :
yeah, it is hard. I am paying 90$ more now just adding this free line for me. either need to go back to the old plan or leave Tmobile. should not start it at the very beginning for all of this hassle.

I do not know what you mean about cheapstake in your head. I used to pay 210$ for 7 lines (2 are free). Now I am paying 300$ for 9 lines (1 is free). I do not know how cheap it is. Adding 90$ a month for one free line is a cheapstake? you did not learn your elementary math very well. also, for some reason, I were added 2 lines instead of 1 during the whole hassle and I can not cancel it since the SOC is for 9 lines and i will lose that 1 free line if i cancel.

if I can not transfer 2FF into the new account, which adds 60$ discount. I am not better off from all of the changes. If I can, my bill will be 240$ for 9 lines. Compared to 210$ 7 lines, I think it is ok.

Do not judge others if you are not him.
My bad bro.

Love you. hug
Jan 2, 2021 4:53 PM
1.4K Comments
Joined Nov 2006
boniamJan 2, 2021 4:53 PM
1.4K Comments
I think i made a good decision to not bite on this promotion. I have $95 magenta plan with 2 paid and 4 free lines with netflix. This free line promo seems like more problem that in past.

I don't have much use of 2 of my lines so probably will cancel in a year. Has anybody found any other use of free lines?

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Jan 2, 2021 4:54 PM
302 Comments
Joined Aug 2014
qquserJan 2, 2021 4:54 PM
302 Comments
Quote from eko427 View quoted comment :
I got charged for this line on my bill that came out yesterday. Anyone else?
What is your plan? Do you do any promo with the free line? Did you receive discount confirmation text message from T-Mobile?
Jan 2, 2021 5:12 PM
1.1K Comments
Joined Jan 2013
rogerh9428Jan 2, 2021 5:12 PM
1.1K Comments
Quote from NealZ View quoted comment :
yeah, it is hard. I am paying 90$ more now just adding this free line for me. either need to go back to the old plan or leave Tmobile. should not start it at the very beginning for all of this hassle.

I do not know what you mean about cheapstake in your head. I used to pay 210$ for 7 lines (2 are free). Now I am paying 300$ for 9 lines (1 is free). I do not know how cheap it is. Adding 90$ a month for one free line is a cheapstake? you did not learn your elementary math very well. also, for some reason, I were added 2 lines instead of 1 during the whole hassle and I can not cancel it since the SOC is for 9 lines and i will lose that 1 free line if i cancel.

if I can not transfer 2FF into the new account, which adds 60$ discount. I am not better off from all of the changes. If I can, my bill will be 240$ for 9 lines. Compared to 210$ 7 lines, I think it is ok.

Do not judge others if you are not him.
2FF free lines from 2016 are generally not transferrable to TI plans. Some folks miracously were abld to.


How did u get the 2FF to stick within 8-lines plan ? What was the old plan ?
Jan 2, 2021 5:19 PM
2.4K Comments
Joined Jul 2007
eko427Jan 2, 2021 5:19 PM
2.4K Comments
Quote from qquser View quoted comment :
What is your plan? Do you do any promo with the free line? Did you receive discount confirmation text message from T-Mobile?
T-Mobile One (FRLTUL4LP), no promo and I got a text but I also received another text later on that I was un-enrolled from a promotion. Contacted T-Force who said everything looked fine and the promotion for the free line was still active.

Talking to T-Force right now and they're saying it takes 1-2 billing cycles for the credit to appear and that I have to pay for it in the meantime. But that seems wrong since my previous 3 free lines had their credits appear immediately.
Jan 2, 2021 5:31 PM
1.1K Comments
Joined Jan 2013
rogerh9428Jan 2, 2021 5:31 PM
1.1K Comments
Quote from boniam View quoted comment :
I think i made a good decision to not bite on this promotion. I have $95 magenta plan with 2 paid and 4 free lines with netflix. This free line promo seems like more problem that in past.

I don't have much use of 2 of my lines so probably will cancel in a year. Has anybody found any other use of free lines?
If there is someone with similar plan as yours, check if COR (change of responsibility) to someone else account would preserve the free line (assuming they dont have the same free line from the same period) . If yes, u could sell it as "transfer fee"
Jan 2, 2021 5:37 PM
92 Comments
Joined Nov 2006
harry12345Jan 2, 2021 5:37 PM
92 Comments
Quote from eko427 View quoted comment :
T-Mobile One (FRLTUL4LP), no promo and I got a text but I also received another text later on that I was un-enrolled from a promotion. Contacted T-Force who said everything looked fine and the promotion for the free line was still active.

Talking to T-Force right now and they're saying it takes 1-2 billing cycles for the credit to appear and that I have to pay for it in the meantime. But that seems wrong since my previous 3 free lines had their credits appear immediately.
I don't trust that 1-2 billing cycle talk. it should be instant. did you try the remove/readd data trick to see if it shows up?
1
Jan 2, 2021 5:38 PM
41 Comments
Joined Apr 2014
NealZJan 2, 2021 5:38 PM
41 Comments
Quote from eko427 View quoted comment :
T-Mobile One (FRLTUL4LP), no promo and I got a text but I also received another text later on that I was un-enrolled from a promotion. Contacted T-Force who said everything looked fine and the promotion for the free line was still active.

Talking to T-Force right now and they're saying it takes 1-2 billing cycles for the credit to appear and that I have to pay for it in the meantime. But that seems wrong since my previous 3 free lines had their credits appear immediately.
I can foresee a lot of complaints and calls will happen next three months.
Jan 2, 2021 5:41 PM
2.4K Comments
Joined Jul 2007
eko427Jan 2, 2021 5:41 PM
2.4K Comments
Quote from harry12345 View quoted comment :
I don't trust that 1-2 billing cycle talk. it should be instant. did you try the remove/readd data trick to see if it shows up?
What data trick?

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Jan 2, 2021 5:52 PM
92 Comments
Joined Nov 2006
harry12345Jan 2, 2021 5:52 PM
92 Comments
Quote from eko427 View quoted comment :
What data trick?

"Saw this on reddit and it worked for me to get the 2020 line on us 3 promo to show up on my account:

I have FRLTULF2 and opened the free line at Costco on 11/25. The promo never showed up until I did the following steps.

Went into my account and went to add-on options for the new number. At the "manage data and add-ons" page I changed the monthly data plan from "T-mobile ONE" to "No Data"

After about 3 minutes, the 2020 line on us promo 3 showed up on my account.
I changed the monthly data plan back to t-mobile one after."

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