Hey guys - Just a quick PSA for when these orders likely get xcled - When you call to complain, whine, threaten to never shop at HD again, yell at or say how you'll sue them, blablabla, remember that the person you're speaking to didn't cancel or decide to do so to your order. They will stick to the script. Take the 20% off your next order, free ship or whatever consolation offer they give and move on.
They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
this is my favorite part of a deal on SD. when a deal gets cancelled. when all the "lawyers" come out.
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This was a real chickenshit move by HD. I could see sending out small gift cards for wasting peoples time but to give coupons you can't use is an insult and pisses me off. Day to day price =$1050, jacked up price =$1850 but you have a 40% coupon that makes it $1110. I would have been fine with just an apology. I'm currently renovating my house and from now on I will drive a little farther to Lowes. After this and an appliance fiasco I'm done with Horrible Depot.
Edit:
I guarantee after these coupons expire these mattresses with go back down to normal day to day prices. In the case of the mattress we all ordered it will go from $1800 back down to $1000.
This was a real chickenshit move by HD. I could see sending out small gift cards for wasting peoples time but to give coupons you can't use is an insult and pisses me off. Day to day price =$1050, jacked up price =$1850 but you have a 40% coupon that makes it $1110. I would have been fine with just an apology. I'm currently renovating my house and from now on I will drive a little farther to Lowes. After this and an appliance fiasco I'm done with Horrible Depot.
Edit:
I guarantee after these coupons expire these mattresses with go back down to normal day to day prices. In the case of the mattress we all ordered it will go from $1800 back down to $1000.
Nah, Home depot is still WAY better than Lowe's, way better deals and way better when it comes to honoring sales, clearance sales, price mistakes, etc. Lowes NEVER honors anything.
Nah, Home depot is still WAY better than Lowe's, way better deals and way better when it comes to honoring sales, clearance sales, price mistakes, etc. Lowes NEVER honors anything.
They removed my comment as I told them they committed "Bait and switch"
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This mattress was on the Deal of the day. Purchased from the site, 2 days later the order was canceled. Pretty much the terminology of "Bait and switch" as now they email me wanting to purchase it again with a much higher price.
Nah, Home depot is still WAY better than Lowe's, way better deals and way better when it comes to honoring sales, clearance sales, price mistakes, etc. Lowes NEVER honors anything.
I disagree - I would choose Lowe's anyway over Home Depot
I absolutely agree that HD had the right to cancel for a pricing error. However, they didn't say that's why they canceled—they said it was a supply issue, and now turn around and try to sell us the same mattress for more. That's the part I take issue with.
I agree with you - I would of been ok with them just saying sorry made a mistake. Giving us a code that takes 40% off inflated price…. That's just wrong
Really strange - I am getting a mattress shipped to my home tomorrow. I completely forgot that I ordered this and it was cancelled as well. Any one else in same boat ?
Really strange - I am getting a mattress shipped to my home tomorrow. I completely forgot that I ordered this and it was cancelled as well. Any one else in same boat ?
Holy cow.... i am getting tracking messages to my phone but i ignored it from 2 days. Thought those are some hacker related messages and not clicking the link in message. Just now i research about it and then click the link.
It is asking to select the delivery date. I choose delivery date tomorrow. Lets see.
I will post pictures tomorrow once they are delivered.
Yeap same here. have a delivery setup for tomorrow.
No update on my account but direct call to setup delivery. assuming their order system did not catch up. will wait for a charge on the card though.
Yeap same here. have a delivery setup for tomorrow.
No update on my account but direct call to setup delivery. assuming their order system did not catch up. will wait for a charge on the card though.
Mine delivered yesterday evening. 2 mattress with 4 box springs.
Damm those mattress are awesome.
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They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
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Edit:
I guarantee after these coupons expire these mattresses with go back down to normal day to day prices. In the case of the mattress we all ordered it will go from $1800 back down to $1000.
Edit:
I guarantee after these coupons expire these mattresses with go back down to normal day to day prices. In the case of the mattress we all ordered it will go from $1800 back down to $1000.
Nah, Home depot is still WAY better than Lowe's, way better deals and way better when it comes to honoring sales, clearance sales, price mistakes, etc. Lowes NEVER honors anything.
Agree.
The highlighted section(s): contains inappropriate content
This mattress was on the Deal of the day. Purchased from the site, 2 days later the order was canceled. Pretty much the terminology of "Bait and switch" as now they email me wanting to purchase it again with a much higher price.
I disagree - I would choose Lowe's anyway over Home Depot
I agree with you - I would of been ok with them just saying sorry made a mistake. Giving us a code that takes 40% off inflated price…. That's just wrong
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You have a screenshot?
It is asking to select the delivery date. I choose delivery date tomorrow. Lets see.
I will post pictures tomorrow once they are delivered.
No update on my account but direct call to setup delivery. assuming their order system did not catch up. will wait for a charge on the card though.
No update on my account but direct call to setup delivery. assuming their order system did not catch up. will wait for a charge on the card though.
Damm those mattress are awesome.
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