Model: DeWalt 1/2" Drive Impact Socket Set (23 Piece)
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My opinion is get one of the best you can for your use and ability to get it warrantied. If I have to ship it, I don't want to bother. More locations to replace is better for me. I go with Craftsman because I used to work for Sears and got lots of deals on clearance. Now I can exchange them at Lowe's and Ace, that means I have 4 stores in 10 miles. Harbor Freight and Home Depot are 1 each in two hours. Plus, I'm only a mile from my closest Ace Hardware. I was able to exchange my chrome ratchets for black chrome because they were out of the standard ones. I'm thrilled. I don't use them daily, but I've been happy, as long as build quality is decent enough on the ratchets. I have a few of those, so I have several backups.
My opinion is get one of the best you can for your use and ability to get it warrantied. If I have to ship it, I don't want to bother. More locations to replace is better for me. I go with Craftsman because I used to work for Sears and got lots of deals on clearance. Now I can exchange them at Lowe's and Ace, that means I have 4 stores in 10 miles. Harbor Freight and Home Depot are 1 each in two hours. Plus, I'm only a mile from my closest Ace Hardware. I was able to exchange my chrome ratchets for black chrome because they were out of the standard ones. I'm thrilled. I don't use them daily, but I've been happy, as long as build quality is decent enough on the ratchets. I have a few of those, so I have several backups.
Do either of those places check for receipt or anything? I have a couple Craftsman items I need to get replaced. Also have a torque wrench that hasn't been used, but tried to use it yesterday and it just spins. Apparently only 1 year warranty though, so idk if they will help me with that
Do either of those places check for receipt or anything? I have a couple Craftsman items I need to get replaced. Also have a torque wrench that hasn't been used, but tried to use it yesterday and it just spins. Apparently only 1 year warranty though, so idk if they will help me with that
The torque wrench is pretty much SOL. I have had people buy a new one and exchange the old one, but I couldn't prove it. I was a daily employee for a few years.
Generally, most Craftsman hand tools don't require a receipt, but the Evolv do. You return the whole set for a new set. I don't know if that series is around or if anyone knows the difference. They won't replace bits and taps and dies, only the handle. If you tried your luck, you may get someone who does it. Cashiers and appliance salespeople could do full replacements where I worked, so it was somewhat common that some would slip through. I bet it's worse with other stores, unless they require manager approval. There was a site on Sears website showing the full info. If it says so on the back, you're good.
Do either of those places check for receipt or anything? I have a couple Craftsman items I need to get replaced. Also have a torque wrench that hasn't been used, but tried to use it yesterday and it just spins. Apparently only 1 year warranty though, so idk if they will help me with that
Last year, I went to Lowe's to try replacing my father's craftsman 3/8" and 1/2" ratchet that he got from Sears. Lowe's wouldn't replace it without a receipt. A young tool rep. was willing to do switch but he spoke to the manager since he wasn't sure how to put the exchange into the sales system. It was the manager that denied the replacement without a receipt.
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My opinion is get one of the best you can for your use and ability to get it warrantied. If I have to ship it, I don't want to bother. More locations to replace is better for me. I go with Craftsman because I used to work for Sears and got lots of deals on clearance. Now I can exchange them at Lowe's and Ace, that means I have 4 stores in 10 miles. Harbor Freight and Home Depot are 1 each in two hours. Plus, I'm only a mile from my closest Ace Hardware. I was able to exchange my chrome ratchets for black chrome because they were out of the standard ones. I'm thrilled. I don't use them daily, but I've been happy, as long as build quality is decent enough on the ratchets. I have a few of those, so I have several backups.
Do either of those places check for receipt or anything? I have a couple Craftsman items I need to get replaced. Also have a torque wrench that hasn't been used, but tried to use it yesterday and it just spins. Apparently only 1 year warranty though, so idk if they will help me with that
The torque wrench is pretty much SOL. I have had people buy a new one and exchange the old one, but I couldn't prove it. I was a daily employee for a few years.
Generally, most Craftsman hand tools don't require a receipt, but the Evolv do. You return the whole set for a new set. I don't know if that series is around or if anyone knows the difference. They won't replace bits and taps and dies, only the handle. If you tried your luck, you may get someone who does it. Cashiers and appliance salespeople could do full replacements where I worked, so it was somewhat common that some would slip through. I bet it's worse with other stores, unless they require manager approval. There was a site on Sears website showing the full info. If it says so on the back, you're good.