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telveer (82)According to their chat rep, they got an internal memo on March 8 to stop price matching trade-ins |
Trade-In Info
Overview: If Samsung is processing trade-ins like prior deals, you will receive instructions by email--along with a prepaid shipping label--around the time your new phone arrives. You can also print the label from your online Samsung account.
You will send in the phone only (no boxes, chargers, SIMs, cases, etc.). Exception: If you are trading a Note series, the S Pen must be included. Phone must be factory reset and have no passwords or locks. Good practice: Make a VIDEO and take photos of the phone, including showing some functions, to prove the condition if Samsung challenges you after inspecting the phone. More details....
Link to Samsung Trade-In Frequently Asked Questions [samsung.com]
Link to Samsung Trade-In Program Terms and Conditions [samsung.com]
My phone has scratches [or burn in or faulty Bluetooth or fill in the blank]. Will Samsung accept the phone? Will the trade in amount be reduced? According to the FAQ, "Your device must have no breaks, cracks, or other defects that go beyond normal wear and tear." Is your issue normal wear and tear?
When/how will I get instructions for trading in my phone? Samsung will send you an email with the subject "Welcome to the Samsung Trade-In Program." The email will arrive anywhere from the day the phone ships to a few days after the phone arrives. It includes a link to download a pre-paid shipping label. You have 15 days from receipt of the email to ship the trade in. You can also get the shipping label for the trade in from your online Samsung account under order details.
Two commonly asked questions about financed and leased phones:
1. The device I'm trading in is one that I bought using an equal payment or other financing plan, and I still have payments left on it. Can I still trade it in?
Yes – however, please note that all remaining payments on the device you're trading in are your responsibility. You may also be subject to additional fees. Check with your current carrier for details.
2. lease my device. Can I trade it in?
No – leased devices are not eligible for this Trade-In Promotion unless you purchase the leased device from your carrier before trading it in. Check with your carrier for details.
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Top Comments
Obviously, this phone is not for you.
Move on.
558 Comments
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Lesson learned. Unless there's something you really want for pre-order deals (like the tablet), waiting tend to be more fruitful when buying samsung than pre-ordering.
I traded in s20 ultra for s22 ultra.
Preorder discount = $500 trade in + $100 storage upgrade + $250 credit =$850, with the 5%, it would add up to $885.
buying today discount = $825 trade in + $100 credit = $925
You sound entitled and emotional 🤣
I have my reasons. One being that I already had placed the order days ago because I was going to do this, but some people getting the price match and then they changed their mind pissed me off. But mainly it was the realization that they sent me a good dozen and a half texts and emails telling me to buy buy buy the pre-order because it was the best price it would be - then 2 days after I get my phone, I could have gotten it for $300 less. Then they make me jump through a bunch of hoops to return and wait on a new one instead of just refunding me the difference - which costs them more if I do it - so why? Because they hope it will be so inconvenient that I simply won't. So yeah. I'm mad.
My threat is somewhat empty. I'm still buying it because I want a new phone but I need financing - they have 36mo 0% APR. I'm terminally ill. They're not 100% sure on when I'll die, but likely this year. So I'm slowly running up debt to get a few things I want. Not much - my income is obviously low, I can't work... And I keep the payments current.... I wanted a bigger screen phone because now my hands shake bad and it's easier for me to type/use the s22 ultra. So yeah, I probably won't buy much more Samsung products...cause I'll be dead lol.
But I mean, if anyone knows of a comparable phone to the s22 ultra in terms of speed, functionality, screen size, is android, and I can get financing for it with very low or no APR for 24 to 36mo (so lower monthly payment).... Then lemme know and I'll cancel my 2nd order and get something else...
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