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Samsung Cracked Screen Repair for Galaxy S9/Note 9 or New Model Phones Expired

$100
w/ Mail-In-Service (Valid thru 3/28)
+74 Deal Score
82,026 Views
Samsung (Repair Terms/Conditions) is offering their Samsung Smartphone Repair Promotion and offering customers a (1) time $100 cracked screen repair for Samsung Galaxy S9/Note 9 or Newer Model when you login to your Samsung account and start the repair process + using the mail-in service option or when you follow the instructions listed below.

Thanks to community member tripredagus for finding this deal

Note, must login to your Samsung account to initiate the repair process

Deal Instructions
  1. Login to your Samsung account
  2. Click here to start your Samsung Galaxy S9/Note 9 or Newer Model Screen Repair service
    • Note, this promotional offer valid only through March 28, 2022
  3. Use the Samsung Main-In Service option and pay the $100 promotional pricing fee when prompted
Services Includes
  • $100 Cracked screen repairs under this promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion
Excludes Models
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold 2
  • Galaxy Z Flip 3
  • Galaxy Z Fold 3
  • Galaxy S21FE
  • Galaxy S20FE
  • All A& J Models
  • All Galaxy S/Note models prior to S8
Good Deal?

Original Post

Written by
Edited March 28, 2022 at 07:45 PM by
Samsung is offering Samsung Cracked Screen Repair for Galaxy S9 or Galaxy Note 9 or Newer Phones (exclusions apply) for $100 when you log into your Samsung Account and start the repair process via the Samsung website from 3/14/2022 to 3/28/2022.

Valid for mail-in repair only! Last time I did this offer, it took over 3 weeks.

Services
$100 Cracked screen repairs under this Promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.

https://www.samsung.com/us/suppor...r-samsung/

Previous Slickdeals thread for when they had a similar repair offer https://slickdeals.net/f/15280255-samsung-cracked-screen-repair-for-galaxy-s8-or-galaxy-note-8-or-newer-phones-100-valid-from-9-13-2021-to-9-26-2021


UPDATE It only took just over a week to repair my phone! They replaced the entire screen (BEFORE PICTURE [redd.it]) and the back! The back even still has the IMEI print! Very impressed! (AFTER REPAIR [redd.it])
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
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$1000
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Featured Comments

Google ""SAMSUNG SERVICE PACK"" They come with battery reinstalled from Samsung Factory. All the screens that you see or buy outside are REFURBISHED, meaning, the front glass is changed, but inside LED is still Samsung Original.

Google this "" iphone + $250 million + Corning ""

The glass is what makes the difference between Samsung Service Pack screen and aftermarket 3rd party repair screen repair.


HOW DO I KNOW???? Mobile Tech for 11 years. Fixed more than 30k devices. Now I no longer do these simple repairs. I do data recovery from water damaged phones, which pay me more.
I did this screen repair for my S9 plus for $100 and was well pleased at that they fixed my screen and replaced my battery if I remember correctly. They even returned the case I sent it in.
On most newer Samsung phones (at least Note 8+) the battery is integrated with the front screen. So, in order to replace the screen, they must replace the battery.

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Joined Oct 2013
L2: Beginner
> bubble2 32 Posts
18 Reputation
GurR
04-04-2022 at 11:55 AM.
04-04-2022 at 11:55 AM.
I sent my note 20+ on March 24th they got it March 29th and its still under inspection. I called 1800-samsung, and the lady today me it was finished and they were going to ship it out. Yet, it still stays under inspection and they did not ship it out, its been two days since I called samsung. This has gotten me worried... Samsung is always so slow to send out updates.
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Joined Dec 2013
L6: Expert
> bubble2 1,551 Posts
1,521 Reputation
beerguy419
04-04-2022 at 03:21 PM.
04-04-2022 at 03:21 PM.
Quote from beerguy419 :
I'm not expecting them to do the right thing. I think they would have already done it by it now. Just so pissed.
I was right. Sent it back and didn't do a damn thing. No explanation or
anything. What a joke. Their "Ofice of the President" customer service was an absolute joke as well. Sent emails to their Corporate Executives and they send them to someone from the Office of the President who did not help me one bit. Still under warranty too. Apple here I come. Samsung lost me for good on this one.
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Joined Sep 2004
L6: Expert
> bubble2 1,173 Posts
120 Reputation
JSON
04-04-2022 at 09:19 PM.
04-04-2022 at 09:19 PM.
Quote from Xombie11 :
Did you ever figure this out? They cancelled my repair because I missed the 10 day window.
I submitted another repair order before promo ended
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Joined Apr 2013
L2: Beginner
> bubble2 49 Posts
43 Reputation
Lordm
04-05-2022 at 06:35 AM.
04-05-2022 at 06:35 AM.
Just received an update from Samsung. They want to charge 507 for the repair. I'd rather buy a new phone for that price.. Anyone here have similar experience with Samsung trying to charge higher than the promo price? Any success getting the repair done for the original amount?

Previous Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $0.00
PBA Repair Fee : $0.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $100.00
Tax : $8.25
$108.25
New Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $100.00
PBA Repair Fee : $270.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $470.00
Tax : $38.69
$507.69
Total Amount Charged
Shipment Total : $0.00
New Repair Total : $507.69
$507.69
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Joined Mar 2020
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> bubble2 1 Posts
10 Reputation
GreenHerring6571
04-05-2022 at 09:07 AM.
04-05-2022 at 09:07 AM.
Quote :
Quote from Lordm :
Just received an update from Samsung. They want to charge 507 for the repair. I'd rather buy a new phone for that price.. Anyone here have similar experience with Samsung trying to charge higher than the promo price? Any success getting the repair done for the original amount?

Previous Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $0.00
PBA Repair Fee : $0.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $100.00
Tax : $8.25
$108.25
New Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $100.00
PBA Repair Fee : $270.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $470.00
Tax : $38.69
$507.69
Total Amount Charged
Shipment Total : $0.00
New Repair Total : $507.69
$507.69
LordmJust received an update from Samsung. They want to charge 507 for the repair. I'd rather buy a new phone for that price.. Anyone here have similar experience with Samsung trying to charge higher than the promo price? Any success getting the repair done for the original amount?

Previous Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $0.00
PBA Repair Fee : $0.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $100.00
Tax : $8.25
$108.25
New Repair Cost
Std. Repair Fee : $99.00
LCD Assembly Repair Fee : $100.00
PBA Repair Fee : $270.00
Care Pack Fee : $0.00
LCD Repair Fee : $1.00
Subtotal : $470.00
Tax : $38.69
$507.69
Total Amount Charged
Shipment Total : $0.00
New Repair Total : $507.69
$507.69
​Did you have problems other than the cracked screen?
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Joined Apr 2013
L2: Beginner
> bubble2 49 Posts
43 Reputation
Lordm
04-05-2022 at 12:17 PM.
04-05-2022 at 12:17 PM.
I have blank screen (not cracked). However, I have a cracked back cover
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Joined Dec 2006
L3: Novice
> bubble2 105 Posts
22 Reputation
anicca
04-05-2022 at 02:30 PM.
04-05-2022 at 02:30 PM.
Quote from Xombie11 :
I missed the 10 day return window and Samsung cancelled my ticket before I could ship them my device.

Customer support can't reopen my ticket, they can only start a new one for the full price $300+. They will not honor the promotional price.

Don't know what to do. Has anyone had success in this situation? I'm extremely frustrated as I spent the last two days backing up and exporting all the content on my Note 9 before factory resetting. Set up a temp phone and everything. I could still ship it with the old UPS label but I assume they'll reject it on arrival and ship it back to me? Is that worth doing or do I risk losing my phone forever or getting extorted for the full repair price?
The repair center inexplicably cancelled my ticket on the 7th day (of ticket opening) and my phone was sent out that same day. They received it today and seem to re-open the ticket with the same ticket number. Hope they don't have any issue with the original quote. You might want to give it a try sending it in with the UPS label attached to the ticket.
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Joined Mar 2009
L5: Journeyman
> bubble2 674 Posts
151 Reputation
Stevel024
04-05-2022 at 02:59 PM.
04-05-2022 at 02:59 PM.
Finally got my Note9 back today after 2 weeks. I got the complimentary battery replacement and they also replaced my fingerprint reader. It's basically like a new phone to me now, which is great because I noticed the battery was dying on my phone. For $110 it was a great deal!
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Joined Dec 2009
L3: Novice
> bubble2 268 Posts
51 Reputation
GTRagnarok
04-05-2022 at 03:08 PM.
04-05-2022 at 03:08 PM.
Quote from Stevel024 :
Finally got my Note9 back today after 2 weeks. I got the complimentary battery replacement and they also replaced my fingerprint reader. It's basically like a new phone to me now, which is great because I noticed the battery was dying on my phone. For $110 it was a great deal!

Did yours have to be put on hold for parts? They received my Note 9 almost two weeks ago, was put on hold for parts, and I haven't heard anything since.
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Joined Mar 2009
L5: Journeyman
> bubble2 674 Posts
151 Reputation
Stevel024
04-05-2022 at 03:44 PM.
04-05-2022 at 03:44 PM.
Quote from GTRagnarok :
Did yours have to be put on hold for parts? They received my Note 9 almost two weeks ago, was put on hold for parts, and I haven't heard anything since.
Yeah I did get a notification for that, but only waited a couple days before they said the parts arrived. I would call Samsung support and see if there are any updates since mine also had no updates for a week until I called the support line.
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Joined Sep 2004
L6: Expert
> bubble2 1,173 Posts
120 Reputation
JSON
04-05-2022 at 06:52 PM.
04-05-2022 at 06:52 PM.
Shipped mine 3/31, arrived 4/1 and they put it under inspection. Just got email saying they're shipping it out tonight.

Original Problem:
POWER - POWER - NO POWER AFTER UPGRADE

Problem found:
TOUCHPAD DAMAGE - INTERNAL BATTERY FAILURE

Solution:
REPLACED LCD - REPLACED COMPONENT

I only had a small crack on my screen so not sure why all this "failure". I guess I got battery replaced but hope they didn't f up anything else. I kept it in almost perfect condition. Even still had the plastic film on back lol.
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Joined Nov 2016
L1: Learner
> bubble2 20 Posts
22 Reputation
enorris311
04-06-2022 at 05:50 AM.
04-06-2022 at 05:50 AM.
Got my phone back yesterday. It had a cracked screen, but also had the black screen of death. They wound up fixing both. I'm so happy. Definitely a steal for $100.
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Joined Sep 2004
L6: Expert
> bubble2 1,173 Posts
120 Reputation
JSON
04-07-2022 at 02:17 PM.
04-07-2022 at 02:17 PM.
Got mine back. Does anyone know if the new screen comes with the factory screen cover like when the phone was new (Note 10+)? I can't tell 100% but doesn't seem like it....
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Joined Dec 2008
L10: Grand Master
> bubble2 8,920 Posts
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fireballs
04-07-2022 at 05:29 PM.
04-07-2022 at 05:29 PM.
When you guys got your phone back did you notice a app called cameranylzer or installed and unremovable? My S22U screen broke and I got it fixed a ubreakifix and my battery is draining quicker and cameranlyzer is one of the things taking up batter and it never did before.
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Joined Jun 2019
L3: Novice
> bubble2 104 Posts
18 Reputation
BobbyS30
04-08-2022 at 12:31 PM.
04-08-2022 at 12:31 PM.
Quote from Lordm :
Just received an update from Samsung. They want to charge 507 for the repair. I'd rather buy a new phone for that price.. Anyone here have similar experience with Samsung trying to charge higher than the promo price? Any success getting the repair done for the original amount?
I bought an unlocked, broken s20 ultra for $250. I sent it in and they updated the repair price from $100 to $200 (LCD repair fee - $100)

It was extremely cracked (front and back), like someone had taken a hammer to it, touchscreen barely worked. Seems like maybe your motherboard needed to be replaced which is accounting for the extra cost.

I'm gonna try to call in and argue. Not 100% sure I want a used s20 ultra for $450 so I might just tell them no and return it.



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