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expiredvsspam posted Jun 11, 2022 07:02 AM
expiredvsspam posted Jun 11, 2022 07:02 AM

Eligible T-Mobile Customers: Trade-In Activated 3G iPhone, Get iPhone SE 3rd Gen

via 24 Monthly Bill Credits

Free

$429

T-Mobile
959 Comments 248,296 Views
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Deal Details
T-Mobile offers eligible Current T-Mobile Subscribers with select Currently Activated Eligible 3G-Capable iPhone Models a T-Mobile 64GB Apple iPhone SE 3rd Gen 5G Smartphone (2022 Model) for Free after $430 off (via 24 Monthly Bill Credits) on an eligible T-Mobile postpaid line via when you Trade-In Your Activated Eligible 3G Device.

Thanks to community member vsspam for finding this deal.
  • Note: This is a targeted offer for eligible T-Mobile customers only.
Instructions:
  1. Login to your qualifying T-Mobile account w/ an eligible line
  2. Purchase a new T-Mobile 64GB Apple iPhone SE 3rd Gen 5G Smartphone on a monthly payment plan
    • Sales tax on the pre-credit price will be due at checkout today.
  3. Trade-in your eligible 3G device (that is currently in use on your eligible line) in good condition:
    • Devices eligible for $430 in Trade-In Credit (applied over 24 months):
      • Apple iPhone 5, 5S, 5C, iPhone 4, 4S, iPhone 3Gs, 3G, Original iPhone
  4. You will receive a one-time bill credit based on the trade-in value of your 3G device + get the remaining balance to reach $430 total as a bill credit.
  5. Within 2 billing cycles, your monthly bill credits will start (applied toward your device monthly payment plan)
    • If you cancel before 24 credits / months, credits stop & any outstanding balance not paid on the device will be due.
  6. After all 24 bill credits are applied over 24 months, your device cost will $429 - $430 in bill credit = Free

About this offer:
  • Reason: The industry is phasing out 3G networks and your current phone MUST be replaced to avoid service interruptions.
  • This is a limited / targeted offer for current, qualifying T-Mobile customers who have a 3G device currently active on an eligible line and is not applicable to all T-Mobile subscribers. Check your account to see if the offer appears / see if you qualify.
  • Device trade in must be in good condition to qualify. If you cancel wireless service, credit may stop and remaining balance on required finance agreement may be due. $430 via bill credits; must be active and in good standing to receive credits, allow 2 bill cycles.
  • Offer ID: P038
  • Upon starting within 2 bill cycles, the 24 monthly credits will appear on your bill as: '2022 UMTS Apple Upgrade P1'

Editor's Notes

Written by StrawMan86 | Staff
  • About this deal:
    • Offer valid through July 1, 2022.
    • Tax on pre-credit price due at sale.
    • In stores & on customer service calls, $30 assisted or upgrade support charge may be required.
    • Allow 2 bill cycles to begin receiving credits
    • Max 4 discounted devices/account.
    • May not be combinable with some offers or discounts.
  • See forum thread for additional deal discussion

Original Post

Written by vsspam
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile offers eligible Current T-Mobile Subscribers with select Currently Activated Eligible 3G-Capable iPhone Models a T-Mobile 64GB Apple iPhone SE 3rd Gen 5G Smartphone (2022 Model) for Free after $430 off (via 24 Monthly Bill Credits) on an eligible T-Mobile postpaid line via when you Trade-In Your Activated Eligible 3G Device.

Thanks to community member vsspam for finding this deal.
  • Note: This is a targeted offer for eligible T-Mobile customers only.
Instructions:
  1. Login to your qualifying T-Mobile account w/ an eligible line
  2. Purchase a new T-Mobile 64GB Apple iPhone SE 3rd Gen 5G Smartphone on a monthly payment plan
    • Sales tax on the pre-credit price will be due at checkout today.
  3. Trade-in your eligible 3G device (that is currently in use on your eligible line) in good condition:
    • Devices eligible for $430 in Trade-In Credit (applied over 24 months):
      • Apple iPhone 5, 5S, 5C, iPhone 4, 4S, iPhone 3Gs, 3G, Original iPhone
  4. You will receive a one-time bill credit based on the trade-in value of your 3G device + get the remaining balance to reach $430 total as a bill credit.
  5. Within 2 billing cycles, your monthly bill credits will start (applied toward your device monthly payment plan)
    • If you cancel before 24 credits / months, credits stop & any outstanding balance not paid on the device will be due.
  6. After all 24 bill credits are applied over 24 months, your device cost will $429 - $430 in bill credit = Free

About this offer:
  • Reason: The industry is phasing out 3G networks and your current phone MUST be replaced to avoid service interruptions.
  • This is a limited / targeted offer for current, qualifying T-Mobile customers who have a 3G device currently active on an eligible line and is not applicable to all T-Mobile subscribers. Check your account to see if the offer appears / see if you qualify.
  • Device trade in must be in good condition to qualify. If you cancel wireless service, credit may stop and remaining balance on required finance agreement may be due. $430 via bill credits; must be active and in good standing to receive credits, allow 2 bill cycles.
  • Offer ID: P038
  • Upon starting within 2 bill cycles, the 24 monthly credits will appear on your bill as: '2022 UMTS Apple Upgrade P1'

Editor's Notes

Written by StrawMan86 | Staff
  • About this deal:
    • Offer valid through July 1, 2022.
    • Tax on pre-credit price due at sale.
    • In stores & on customer service calls, $30 assisted or upgrade support charge may be required.
    • Allow 2 bill cycles to begin receiving credits
    • Max 4 discounted devices/account.
    • May not be combinable with some offers or discounts.
  • See forum thread for additional deal discussion

Original Post

Written by vsspam

Community Voting

Deal Score
+104
Good Deal
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Top Comments

vsspam
950 Posts
652 Reputation
Guys, if you do not see anything, my suggestion is to call T-Mobile and ask if you are eligible for offer P038.
Mamiww6
7550 Posts
1633 Reputation
SD members can't read. Don't waste your time answering questions
vsspam
950 Posts
652 Reputation
i bolded:

YMMV.as it appears to be targeted to users with a 3G device currently active on a line

958 Comments

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Jun 23, 2022 11:44 PM
10,950 Posts
Joined Jul 2006
xtrabadJun 23, 2022 11:44 PM
10,950 Posts
Quote from vviiasa :
i chat with CSR on app. They told me Apr 9th is the cutoff, if no record on file by then, no luck.
it is all automatic.
not sure if that is true. but sounds like the case.

So no luck for me.
So you were told April 9 was the cutoff for having a 3g iPhone active on your T-Mobile account?

If that is what you were told, I think that rep gave you some bad intel, as some SDers who popped in a sim in an old iPhone just recently saw the offer appear on their accounts.

On the other hand, maybe their accounts had already qualified for the promo prior to April 9 but they did not know it. Since we don't know what criteria T-Mobile uses to determine if an account is eligible or not for this promo, it's anyone's guess.
Last edited by xtrabad June 23, 2022 at 05:51 PM.
Jun 23, 2022 11:48 PM
8,056 Posts
Joined Oct 2005
HurricaneAlleyJun 23, 2022 11:48 PM
8,056 Posts
Quote from xtrabad :
So you were told April 9 was the cutoff for having a 3g iPhone active on your T-Mobile account?

If that is what you were told, I think that rep gave you some bad intel, as some SDers who popped in a sim in an old iPhone just recently saw the offer pop up.
Popcorn
Jun 24, 2022 12:16 AM
5,319 Posts
Joined Nov 2005
SouthPawNdJun 24, 2022 12:16 AM
5,319 Posts
Quote from xtrabad :
So you were told April 9 was the cutoff for having a 3g iPhone active on your T-Mobile account?

If that is what you were told, I think that rep gave you some bad intel, as some SDers who popped in a sim in an old iPhone just recently saw the offer appear on their accounts.

On the other hand, maybe their accounts had already qualified for the promo prior to April 9 but they did not know it. Since we don't know what criteria T-Mobile uses to determine if an account is eligible or not for this promo, it's anyone's guess.
I guess I'll give up then. This promo is not the smoothest, to say the least. I figure most people who didn't have the targeted promo but got it manually via chat or call with a CSR will have some fight on their hands to get it when it's all said and done. I would have done so if my brother really needed it. I love the BestBuy tradein deals; though not the greatest deals those are straight forward and you just get the credit up front. I paid around $400 total to get an iPhone 13 a few months ago, turned in an XR I got from Total Wireless.
Jun 24, 2022 12:24 AM
188 Posts
Joined Sep 2015
sbimosJun 24, 2022 12:24 AM
188 Posts
Quote from xtrabad :
So you were told April 9 was the cutoff for having a 3g iPhone active on your T-Mobile account?

If that is what you were told, I think that rep gave you some bad intel, as some SDers who popped in a sim in an old iPhone just recently saw the offer appear on their accounts.

On the other hand, maybe their accounts had already qualified for the promo prior to April 9 but they did not know it. Since we don't know what criteria T-Mobile uses to determine if an account is eligible or not for this promo, it's anyone's guess.
I don't think I've seen a single post about anyone making the offer appear by switching SIMs back into old iphones. Sure people tried, but nobody posted about success.
Jun 24, 2022 01:34 PM
10,950 Posts
Joined Jul 2006
xtrabadJun 24, 2022 01:34 PM
10,950 Posts
Quote from sbimos :
I don't think I've seen a single post about anyone making the offer appear by switching SIMs back into old iphones. Sure people tried, but nobody posted about success.
I think many of us put sims into old iPhones hoping it would somehow automatically activate the promo so we could place orders online. But in reality it seems like many T-Mobile accounts were already targeted with the eligible promo regardless if there was a 3g iPhone currently active on it or not. This was a weird promo with mysterious criteria for eligibility.

In hindsight, popping in a sim recently probably did nothing as far as automatically activating the promo on any given account. What it did do however for us without the targeted promo on our accounts is show a currently active 3g iPhone that a call rep could then see on our accounts. At least in my case, that was enough for the call rep to determine that I was "eligible" and therefore manually process the order and tack on the promo.
Last edited by xtrabad June 24, 2022 at 07:54 AM.
Jun 24, 2022 02:51 PM
510 Posts
Joined Dec 2006
djcbJun 24, 2022 02:51 PM
510 Posts
I originally called after seeing this thread and, after some additional research, the rep was able to find the promo (originally it was not showing up anywhere, not just on the line). Once she figured out where it was, it was smooth sailing and she easily applied the P1 promo and three times verified that the amount per month would be 100% of the EIP installment, so my monthly charge would net to $0.00.
Fast forward a few days, received phone, went to Tmo store to do the return (Original iPhone), two hours later of trying to convince them that I'm not making this up, and associates taking selfies with the phone because its so old and nostalgic, they handed me a shipping label for the trade in with everything properly listed, condition good.
Fast forward to Monday afternoon, just hours after handing the old phone to USPS for return, I get a text saying I was unenrolled: "Hi! The monthly bill credit for 2022 Apple Trade P7 on T-Mobile line XXXXXXXXXX has ended because the promo ended or your eligibility status changed. Learn more: t-mo.co/mypromo2". At that time, I had not fully embraced that it said P7 instead of P1. I decided to do text chat (text to 611) and the rep researched it and said they would have it fixed within 24 hours.
Today, after seeing only $4.17 per month being credited towards the EIP for the new phone, I read up on the thread and realized that P7 was applied instead of P1 (on the call, though, it was 100% supposed to be the full amount), and that the EIP was done under the wrong number. I don't know if the latter affected the credits, but I recall the rep saying it doesn't matter which number it goes under, but I insisted on doing it on a line without an existing EIP to be extra sure nothing happens. I got on another, this time longer, chat. The rep ended up calling me because its complicated, and said they would submit a request for the promo to be altered manually back to P1 like it should have been in the first place. However, there is an approval process and its feasible it could be denied. Not to my surprise with Tmobile, the rep advised that they'll call me personally on Monday (when they're back to work) to ensure that I am brought up to speed.

Love T-mobile, even though this has proven to be hours worth of chasing so far (and no guarantees that this will be fixed yet). Worst case, I had the sense to keep the phone sealed in the box and will try to return it all and maybe get some kind of "customer went through hell" credit or something if it really goes south.
Jun 24, 2022 03:12 PM
596 Posts
Joined Dec 2007
MetconnectJun 24, 2022 03:12 PM
596 Posts
Quote from djcb :
I originally called after seeing this thread and, after some additional research, the rep was able to find the promo (originally it was not showing up anywhere, not just on the line). Once she figured out where it was, it was smooth sailing and she easily applied the P1 promo and three times verified that the amount per month would be 100% of the EIP installment, so my monthly charge would net to $0.00.
Fast forward a few days, received phone, went to Tmo store to do the return (Original iPhone), two hours later of trying to convince them that I'm not making this up, and associates taking selfies with the phone because its so old and nostalgic, they handed me a shipping label for the trade in with everything properly listed, condition good.
Fast forward to Monday afternoon, just hours after handing the old phone to USPS for return, I get a text saying I was unenrolled: "Hi! The monthly bill credit for 2022 Apple Trade P7 on T-Mobile line XXXXXXXXXX has ended because the promo ended or your eligibility status changed. Learn more: t-mo.co/mypromo2". At that time, I had not fully embraced that it said P7 instead of P1. I decided to do text chat (text to 611) and the rep researched it and said they would have it fixed within 24 hours.
Today, after seeing only $4.17 per month being credited towards the EIP for the new phone, I read up on the thread and realized that P7 was applied instead of P1 (on the call, though, it was 100% supposed to be the full amount), and that the EIP was done under the wrong number. I don't know if the latter affected the credits, but I recall the rep saying it doesn't matter which number it goes under, but I insisted on doing it on a line without an existing EIP to be extra sure nothing happens. I got on another, this time longer, chat. The rep ended up calling me because its complicated, and said they would submit a request for the promo to be altered manually back to P1 like it should have been in the first place. However, there is an approval process and its feasible it could be denied. Not to my surprise with Tmobile, the rep advised that they'll call me personally on Monday (when they're back to work) to ensure that I am brought up to speed.

Love T-mobile, even though this has proven to be hours worth of chasing so far (and no guarantees that this will be fixed yet). Worst case, I had the sense to keep the phone sealed in the box and will try to return it all and maybe get some kind of "customer went through hell" credit or something if it really goes south.
Appreciated the update. Very informative. Looks like some of us might have to fight with T-Mobile on this one. Good luck!

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Jun 24, 2022 03:18 PM
492 Posts
Joined Feb 2011
neongoldJun 24, 2022 03:18 PM
492 Posts
"T-Mobile: Good news—the trade-in for line xxxxxxxxx is complete! You'll receive a monthly bill credit for the 2022 UMTS Apple Upgrade P1 promotion, and all you need to do is maintain eligibility & service. If you traded-in through T-Mobile, visit t-mo.co/tradein1 for more details."

Just completed the deal!

I had an iPhone 5S connected to a free line for almost two years and didn't think to much about it. Then I saw this post up earlier this week and found out I qualified for the deal.

Traded the 5S for an iPhone 11. Great deal considering the 5S wasn't in the best shape. The screen was turning yellow and it was starting to show its age.

Ordered the phone online and dropped of the trade in-store. First time doing a drop off instead of mail trade in. Surprise how easy it was.
Jun 24, 2022 03:42 PM
3,064 Posts
Joined May 2008
calisoldier83Jun 24, 2022 03:42 PM
3,064 Posts
Quote from xtrabad :
Just curious, since it is about 72 hours later, did your account ever get manually switched to 2022 UMTS Apple Upgrade P1 as T-Force promised, or is it still showing the incorrect P7 promo?
I contacted T-Force through FB and they applied the 2022 UMTS Apple Upgrade P1 offer yesterday morning. Later on the day the Filipino rep (from "chat") that said he would fix it within 72 hours called me to confirm he saw the offer on his end, but it was T-force that actually fixed it. I recall the promos don't show up until the next day usually so I checked today and it looks good now.
Last edited by calisoldier83 June 24, 2022 at 09:47 AM.
1
Jun 24, 2022 03:47 PM
298 Posts
Joined Jan 2016
cjoshi1123Jun 24, 2022 03:47 PM
298 Posts
Did anyones trade in show up in activities who shipped their device? It's seens they have already received my phone based on the tracking but tmo doesn't have any updates
Jun 24, 2022 04:50 PM
3,064 Posts
Joined May 2008
calisoldier83Jun 24, 2022 04:50 PM
3,064 Posts
Quote from cjoshi1123 :
Did anyones trade in show up in activities who shipped their device? It's seens they have already received my phone based on the tracking but tmo doesn't have any updates
Yes, but I dropped my trade-in off at the store directly. Look under "account activity". Mine shows:

Device Recovery zero credit

Device Recovery Trade In zero credit

You can also see what promotions were applied and when.
Last edited by calisoldier83 June 24, 2022 at 12:27 PM.
Jun 24, 2022 05:42 PM
438 Posts
Joined Jan 2017
PrayingMantisJun 24, 2022 05:42 PM
438 Posts
Finally, my account showed the 5c with IMEI on my account page, I contacted CSR through Chat and I was first told that P038 is expired. I told CSR I am able to see this on tmobile promo page. Then CSR told me that the promo is for Retired/senior members and asked if I am retired.

CRS kept on saying it's for the retired member only.

Is anyone having a similar conversation today?
Jun 24, 2022 06:45 PM
5,319 Posts
Joined Nov 2005
SouthPawNdJun 24, 2022 06:45 PM
5,319 Posts
Ok guys I finally got an email about 3G phasing out and something about getting a 5G phone for free after inserting my sim card in a 5S for a week. I'm working now so I can't check if the promo is on my account to do the order


https://www.t-mobile.com/customer...732#log_in

Edit: no dice. Just shows One Plus N200 as the freebie
Last edited by SouthPawNd June 24, 2022 at 12:48 PM.
Jun 24, 2022 07:35 PM
161 Posts
Joined Dec 2006
emotionzJun 24, 2022 07:35 PM
161 Posts
Quote from PrayingMantis :
Finally, my account showed the 5c with IMEI on my account page, I contacted CSR through Chat and I was first told that P038 is expired. I told CSR I am able to see this on tmobile promo page. Then CSR told me that the promo is for Retired/senior members and asked if I am retired.

CRS kept on saying it's for the retired member only.

Is anyone having a similar conversation today?

Call another rep. The plan is technically called retirement plan in their system which is probably why the CSR asked if you're retired. Retirement is in regards to the 3G retirement.

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Jun 24, 2022 07:39 PM
188 Posts
Joined Sep 2015
sbimosJun 24, 2022 07:39 PM
188 Posts
Anybody else mail their trade-in and it's just been bouncing around TX for almost 2 weeks with no estimated delivery date?

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