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Product Name: | Microsoft 365 Family | 12-month Subscription with Auto-Renewal [PC/Mac Download] + $50 Amazon Gift Card |
Manufacturer: | Microsoft Software |
Product SKU: | B08NYWXPCS |
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Don't do it! Amazon hijacks your M365 subscription! You're better off going through Microsoft so any account and billing management is done by, you know, the provider of the service themselves.
I made this same mistake years ago and had to go through Amazon to remove their control over my subscription before I was able to pay and extend my service without going through Amazon.
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I canceled my current subscription effective November 28th, but it's not letting me activate the new one because the old one is still active and being shared. I guess I'll just have to wait a few months until the first one expires, unless someone else has an idea of what to try.
Why is this so difficult? Amazon was already managing my subscription, seems like it should extend my old one automatically!
I canceled my current subscription effective November 28th, but it's not letting me activate the new one because the old one is still active and being shared. I guess I'll just have to wait a few months until the first one expires, unless someone else has an idea of what to try.
Why is this so difficult? Amazon was already managing my subscription, seems like it should extend my old one automatically!
QUOTE:
For anyone concerned, you need to turn off auto-renewal on your current subscription before trying to activate an extension. In Amazon that means "cancelling" the subscription which brings up an option to turn off auto-renewal. You also need to use the same email as your current MS 365 subscription. If you already have a subscription managed by Amazon you will see two subscriptions until you activate the one you just purchased.
Your copy of Microsoft Office Professional 2019 cannot be activated because the specified Product Key has already been activated the maximum number of times permitted for your software license.
Edit: as someone said. It expired a few hours ago