- Offer valid through 10/23 at 11:59 p.m. PT.
- The $100 gift card is included with the Pixel 7 in Lemongrass, which is available for pre-order now, as of October 12.
- The $100 gift card is now included with the Pixel 7 in Snow, as of October 11.
- The Pixel 7 Pro in Hazel seems to go in and out of availability for pre-order. Keep checking throughout each day.
Trade-in value notes:
- In states CA (please add more), tax is charged on (price - TIV_promo).
- In states NJ, NY, tax is charged on (price - TIV_promo - TIV_normal).
- NJ: When I did an in-store pickup of an online-order, tax was automatically calculated on (price - TIV_promo - TIV_normal). But when I did an in-store purchasing today, tax was calculated on (price - TIV_promo). According to the representative, this is because TIV_normal is processes as a GC and it has to be applied after the checkout, so the tax is charged on that part. Don't know if this is all true to CA or other states.
| Model | TIV listed on promo [bestbuy.com] | actual TIV [promo+normal] | worth attention | TIV in Fi-promo (for reference) |
| iPhone SE (3rd Gen) | $465 | $475 [300+175] | vv | $235 |
| iPhone XR | $415 | $420 [300+120] | v | $335 |
| iPhone XS | $420 | $425 | $330 | |
| iPhone 11 | $475 | $490 [300+190] | v | $330 |
| iPhone 12 mini | $510 | $510 [300+210] | $261 | |
| Pixel 4a 5g | $320 | $320 [250+70] | $100 | |
| Pixel 6 | $470 | $480 [250+230] | $240 | |
| Pixel 6 Pro | $500 | $545 [250+295] | $280 | |
| less interesting | ||||
| iPhone XS Max | $475 | |||
| iPhone 11 Pro | $530 | |||
| iPhone 11 Pro Max | $600 | |||
| iPhone 12 | $570 | |||
| iPhone 12 Pro | $650 | |||
| iPhone 12 Pro Max | $700 | |||
| Galaxy S20 5G | $360 | |||
| Galaxy S20+ 5G | $385 | |||
| Galaxy S22 Ultra | $610 | |||
| Galaxy S20 Ultra 5G | $435 | |||
| Galaxy S20 FE 5G | $380 | $380 | ||
| Galaxy S21 5G | $390 | |||
| Galaxy S21+ 5G | $425 | $450 | ||
| Galaxy S21 Ultra 5G | $545 | |||
| Galaxy S21 FE 5G | $435 | |||
| Galaxy S22 | $465 | $540 | ||
| Galaxy S22+ | $550 | $670 | ||
| Galaxy Note20 Ultra | $490 | |||
| Galaxy Note20 | $415 | |||
| Galaxy Note10+ 5G | $380 | |||
| Galaxy Note10+ | $370 | |||
| A71 5G (AT&T) | $70 | |||
| Pixel 4 | $300 | |||
| Pixel 4 XL | $320 | |||
| Pixel 4a | $315 | |||
| Pixel 5 | $370 |
- I've done in-store trade-ins a few times at Best Buy. They only do a cursory look at the phone, to make sure it matches the color and condition. They don't care if it is carrier locked or is still being financed. -RonaldM
- (anyone else?)
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
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1. Go to the "Order Details" page for your order on bestbuy.com. This page likely says "Shipping Kit on its way" for the trade in status.
2. Open Developer Console in Chrome. Navigate to the "Networks" tab and reload the page.
3. Search for "trade" in the search box.
4. You should see 3 results - the third begins with "2002..." for me. Click on this one.
5. Click on "tradeInStatusInfo" -> "fulfillment" -> "tracking".
You will see the tracking number of the return shipping UPS label. You should also see a "isBoxShipped" field that likely reflects if your trade-in kit has shipped yet.
General process
Trade-in tips
iPhone XR $415
iPhone XS $420
iPhone XS Max $475
iPhone 11 $475
iPhone 11 Pro $530
iPhone 11 Pro Max $600
iPhone 12 mini $510
iPhone 12 $570
iPhone 12 Pro $650
iPhone 12 Pro Max $700
iPhone SE (3rd Gen) $465
Galaxy S22 Ultra $610
Galaxy S22+ $550
Galaxy S22 $465
Galaxy S21 Ultra 5G $545
Galaxy S21+ 5G $425
Galaxy S21 5G $390
Galaxy S21 FE 5G $435
Galaxy S20 Ultra 5G $435
Galaxy S20+ 5G $385
Galaxy S20 5G $360
Galaxy Note20 Ultra $490
Galaxy Note20 $415
Galaxy Note10+ 5G $380
Galaxy Note10+ $370
Pixel 6 Pro $500
Pixel 6 $470
Pixel 5 $370
Pixel 4a $315
Pixel 4 $300
Pixel 4 XL $320
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Trade-in total was divided into two parts: $300 promo part + $190 actual value part
Sales tax was on $599-$300=$299, so I paid $30.65
Total I paid was like $299+$30.65-$190=$139.65
Don't know why they have to separate the $300 and $190 part, and $190 is taxable.
You could return the P7Pro to the store, then have them setup a new order for you, with a P7Pro being shipped to your home. If you order instore, they can process the trade instore.
Anyone received he return box to send the trade in at all ?
Anyone received he return box to send the trade in at all ?
Received 10/14
Ups delivered the trade in kit this afternoon
Trade in is On its way now
Received 10/14
Ups delivered the trade in kit this afternoon
Trade in is On its way now
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Now, the question is on the tradein. There are no phones in the Southeastern US (or at least 250 miles). So how can I fix this to take the phone back to the store? I thought if I bought the phone from bestbuy.com that I had to return it to BBY.com - since there is no option for instore pickup. Or will the instructions from BBY allow me to take it to the store as well? I'd much rather take it in than mail it off.
Thanks - and over 5000 posts! Wow!
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How did everyone get the trade-in refund? Anyone has the same experience? First time trade-in in Best Buy, not familiar with their process.
I called best buy next day on Oct 14, spent about 4 hours on phone, got transferred multiple times, none of the representatives were really helpful. They all claimed that I need to go to the local store because the issue is related to trade-in. So tired of those bullshit, I drove to the store in the afternoon (Jesus, took 1.5 hours because of weekend traffic). In store, I spoke with the supervisor in Cell phone department, she positively told me that I picked up in the store, but it's still an online order, they can't modify anything for online order, you need to talk to online support. I had to call the online support on site with her, the representative still had no clue what happened. The supervisor said it may take few days coz they need to ship the trade-in phones to recycle center, my issue might be resolved automatically once the phone gets received in recycle center. I had to drive another 1+ plus hour back to home. My total wasted time is over 7+ hours.
I waited for few days and called online support again today. From the voice, can tell that's a young guy. Seem he understood fully what happened, but he can't approve it because the amount is too high ($250+tax) his permission limits to $100 or under. He submitted a ticket and told me it may take up to 7 days to get an answer.
Well, what a pain! Hopefully it can be resolved smoothly. And I am sure this is last time I do trade-in in best buy.
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