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expired007_bond posted Dec 7, 2022 2:19 AM

T-Mobile High Speed 5G Internet for Life Offer

$25/Month w/ AutoPay

$50

(New/Existing Voice Customers w/ Added HSI)at T-Mobile
1.1M Views
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Deal Details
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond

Community Voting

Deal Score
+532
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Top Comments

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3.6K Comments

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Dec 9, 2022 1:09 AM
3.1K Comments
Joined Apr 2010
wbs3333Dec 9, 2022 1:09 AM
3.1K Comments
Quote from sarav27 :
I am an existing SC customer with existing voice lines and TMHI.I called customer service they say I need to have Magenta Max. Is there a way I can get this offer?
Quote from creativecstasy :
When I try to just purchase online, it quotes me $50, no $25 promo to be found.

I've tried live chat several times. The first person literally "hung up" on our chat when I said I wanted this promo. The second person told me


"that $25 promotion is false and not from T-Mobile unfortunately." and when I challenged this they said, "So that is a incorrect promotion, we only offer home internet for $50 monthly or $20 off if you have 2 or more lines on the Magenta Max plan as well. We also have a offer for $10 off monthy for new customers."

I am a tmobile voice customer of about 5 years, post paid, one phone line. I specifically mentioned promo 2022 HINT P22.


How are other people getting this to work? Any magic phrasing tips??
Try talking to T-Force on Twitter or Facebook Messenger:

https://www.twitter.com/TMobileHelp
Dec 9, 2022 1:11 AM
368 Comments
Joined Dec 2006
imariquinnDec 9, 2022 1:11 AM
368 Comments
I am being told that as a Sprint Legacy customer I have to go in the store to get the promotion. Ugh.
Dec 9, 2022 1:15 AM
137 Comments
Joined Feb 2010
nittanynorthDec 9, 2022 1:15 AM
137 Comments
I spent 1.5 hours in the phone with a rep who approved the plan but could not get my registered credit card to work. Why they needed my cc info is unknown and bizarre. I got pretty pissed at the end. A supervisor called me back , apologized and gave me an instant $50 credit ( in addition to the $25/mo rate, and $100 promo verification. BTW, I have been on magenta 55+ for years.
Last edited by nittanynorth December 8, 2022 at 05:19 PM.
Dec 9, 2022 1:16 AM
612 Comments
Joined Dec 2005
isdex1Dec 9, 2022 1:16 AM
612 Comments
Honest question, has anyone been able to sign up for the T-Mobile Home Internet service even though your billing address is listed as unavailable?
Dec 9, 2022 1:20 AM
8.1K Comments
Joined Nov 2008
dtmamgDec 9, 2022 1:20 AM
8.1K Comments
Quote from nittanynorth :
I spent 1.5 hours in the phone with a rep who approved the plan but could not get my registered credit card to work. Why they needed my cc info is unknown and bizarre. I got pretty pissed at the end. A supervisor called me back , apologized and gave me an instant $50 credit ( in addition to the $25/mo rate, and $100 promo verification.
1.5 hr? wow? at least they made up for your time , sort of, I got mine done in 15 minutes On chat, a screen popped up and asked for my cc, done
Dec 9, 2022 1:23 AM
137 Comments
Joined Feb 2010
nittanynorthDec 9, 2022 1:23 AM
137 Comments
Quote from dtmamg :
1.5 hr? wow? at least they made up for your time , sort of, I got mine done in 15 minutes On chat, a screen popped up and asked for my cc, done
I kept asking the guy why I had to keep giving him my cc . I told him others did it on chat and did not have to put up with this foolishness. I must have had to read back a temp pin at least. 6 times. They knew I was mad, that's why a supervisor returned my call.
Dec 9, 2022 1:26 AM
3K Comments
Joined Nov 2006
buzz86usDec 9, 2022 1:26 AM
3K Comments
wow was excited for this until i saw it needed a voice line, and the plans aren't cheap at all

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Dec 9, 2022 1:26 AM
289 Comments
Joined Aug 2011
vicosphiDec 9, 2022 1:26 AM
289 Comments
Quote from newwonder :
It is a surprise for me, last year I had T-mobile home internet for few months, but I have to end up cancelling, when I called them now, they say I don't have service available at my home. Does any one had this issue?
I had the same issue with rep, used their website to place order and it worked.
Dec 9, 2022 1:30 AM
361 Comments
Joined Feb 2006
4SquaresDec 9, 2022 1:30 AM
361 Comments
Quote from Refundroid :
Doesn't that basically mean that you got their home internet plan for $45/mo? If you have a use for that talk & text only plan, it may be good, but otherwise, I don't know how good of a deal that is.
I'm paying Cox $160/month for 300/30 with unlimited data. I'm done playing the retention/cancellation game. If TMUS service is good, I'll eventually upgrade the voice plan and port over.
Dec 9, 2022 1:30 AM
24 Comments
Joined Jul 2022
SmilingSnail700Dec 9, 2022 1:30 AM
24 Comments
Quote from Belaybles :
It's a desktop box about 6"x6"x10".
Does it have ethernet ports?
Dec 9, 2022 1:31 AM
3.1K Comments
Joined Apr 2010
wbs3333Dec 9, 2022 1:31 AM
3.1K Comments
Quote from nittanynorth :
I kept asking the guy why I had to keep giving him my cc . I told him others did it on chat and did not have to put up with this foolishness. I must have had to read back a temp pin at least. 6 times. They knew I was mad, that's why a supervisor returned my call.
Is the address on your account the same as the billing address of the credit card? Very likely he was using the address on the account, if the billing address of the credit card was different it would not got through. They did ask for a Credit Card for me too, the rep told me it was part of the validation process to make sure the account holder was the person making the order. It is also because some of the shipping options are not free. In my case they didn't make any charges to the credit card.
Dec 9, 2022 1:34 AM
137 Comments
Joined Feb 2010
nittanynorthDec 9, 2022 1:34 AM
137 Comments
Quote from wbs3333 :
Is the address on your account the same as the billing address of the credit card? Very likely he was using the address on the account, if the billing address of the credit card was different it would not got through. They did ask for a Credit Card for me too, the rep told me it was part of the validation process to make sure the account holder was the person making the order. It is also because some of the shipping options are not free. In my case they didn't make any charges to the credit card.
The cc address matched the ship to address. The supervisor said there was an issue on T-mobiles part, hence the reparations.
Dec 9, 2022 1:43 AM
104 Comments
Joined Aug 2016
cacompzDec 9, 2022 1:43 AM
104 Comments
I am on Tmobile legacy Family Unlimited Plan. I put in my address and the price came up $50/Mth, sad
Dec 9, 2022 1:45 AM
139 Comments
Joined Oct 2012
vic1986Dec 9, 2022 1:45 AM
139 Comments
I have Sprint, I tried calling in to Tmo and got transferred to Sprint and back. They said the only way to get this (especially without migrating to Tmo billing) is to go into the store. They don't have access to each other's systems with normal customer service. I will head out now to see

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Dec 9, 2022 1:49 AM
2.7K Comments
Joined Nov 2004
Siwy12Dec 9, 2022 1:49 AM
2.7K Comments
Quote from vic1986 :
I have Sprint, I tried calling in to Tmo and got transferred to Sprint and back. They said the only way to get this (especially without migrating to Tmo billing) is to go into the store. They don't have access to each other's systems with normal customer service. I will head out now to see
was told the same thing; please let us know how it went at the store!

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