There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Once you muster enough courage to hit buy it'll process the order. If doing an e-sim you'll activate the line. 15 minute after you activate the line you'll get a text saying the promo is applied. Until then, it will look like there's no promo. It's 15 minutes of wondering if you screwed up.
Once you have the line you can do whatever you want with it, which includes moving off the e-sim and to a physical sim/different device. You would need to erase the e-sim, you can do that in your phone settings.
T-mobile used to allow you to reuse SIMs and there was a website to activate the line with the sim. I know that was causing issues though when they moved full to 5G. At any rate, I can't seem to find that website anymore, only the prepaid sim activation.
https://prepaid.t-mobile.com/brin...own-device
But transferring is certainly possible. To an eSim or to a new T-Mobile SIM, but I don't know if they'll allow you to transfer it to a SIM you already have anymore as it isn't even an option when you add the line.
Added the line myself, $0 due today. Did an e-sim w/ my iPhone 14. I don't need the line, won't be needing one so figured might as well give it a try.
15 minutes after activating my eSim, I received a text saying I will receive my promotional discount. Checked my account:
"$30 2022 BYOD Line P1 (Additional Lines)"
Were you already using a physical sim in your iphone 14, so that's why you requested the eSim?
Did it say the monthly cost was $20 or $30 monthly?
Did it say the monthly cost was $20 or $30 monthly?
Did you get the promo text from T-mobile denoting you got the free line?
[QUOTE=DoodleJinx;160396495]Got the promo text and I also see $30 2022 BYOD Line P1 ( Additional Lines) in the 'Applied Discounts and promotions' section on the Plan page in my account. This is awesome. Hate T-Mobile for making it so difficult.
Very happy about this, because I was livid at T-Mobile for how poorly they handled this promo. I really can make use of this additional line for someone in my family who needs a new line. After a couple weeks when their Mint plan runs out, hopefully I can easily move the eSIM line.
Were you already using a physical sim in your iphone, so that's why you requested the eSim?
What plan are you on?
Once you muster enough courage to hit buy it'll process the order. If doing an e-sim you'll activate the line. 15 minute after you activate the line you'll get a text saying the promo is applied. Until then, it will look like there's no promo. It's 15 minutes of wondering if you screwed up.
Were you already using a physical sim in your iphone, so that's why you requested the eSim? Or did you have a phone lying around?
Were you already using a physical sim in your iphone 14, so that's why you requested the eSim?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
Did you get the promo text from T-mobile denoting you got the free line?
Did it say the monthly cost was $20 or $30 monthly?
Were you already using a physical sim in your iphone, so that's why you requested the eSim?
What plan are you on?
If one requests a physical sim, does the promo apply right away, or when one sticks a physical sim in a phone and uses it?
Did it say the monthly cost was $20 or $30 monthly?
Were you already using a physical sim in your iphone, so that's why you requested the eSim? Or did you have a phone lying around?
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Were you already using a physical sim in your iphone 14, so that's why you requested the eSim?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
Did you get the promo text from T-mobile denoting you got the free line?
Did it say the monthly cost was $20 or $30 monthly?
Were you already using a physical sim in your iphone, so that's why you requested the eSim?
What plan are you on?
If one requests a physical sim, does the promo apply right away, or when one sticks a physical sim in a phone and uses it?
Did it say the monthly cost was $20 or $30 monthly?
Were you already using a physical sim in your iphone, so that's why you requested the eSim? Or did you have a phone lying around?
iPhone 14 only uses a eSim. I'm already using an eSim and since the phone is capable of a dual eSim and I didn't have a 2nd phone lying around I decided to give it a try.
No, T-Mobile didn't tell me I was eligible. I was told I wasn't eligible through multiple channels.
To verify you received the promo AFTER you added the line...
For the website:
1. Log into your account.
2. Click on "Account"
3. Go to Plan Details by clicking on your plan name with the monthly amount.
It will show under the applied discounts as the very last line item.
You should also receive a text saying "Congrats! You will receive your promotional service discount from T-Mobile as long as you maintain eligibility." roughly 15 minutes after you activate.
Were you already using a physical sim in your iphone 14, so that's why you requested the eSim?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
What plan are you on?
Did it say the monthly cost was $20 or $30 monthly?
Did you get the promo text from T-mobile denoting you got the free line?
After I went to the next part it told me I had $30 monthly, that's because I'm on the One (9-12) plan. It's $20 monthly on the up to 8 plan.
iPhone 14 only uses a eSim. I'm already using an eSim and since the phone is capable of a dual eSim and I didn't have a 2nd phone lying around I decided to give it a try.
No, T-Mobile didn't tell me I was eligible. I was told I wasn't eligible through multiple channels.
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Despite all Tforce agents and most app chat agents saying I don't qualify, I decided to give it a shot.
The promotion shows up under services. Although, I'm not sure if it's a bug or not. It doesn't show under my plan details yet. I believe there is a good number of people who are seeing the promo even though they were told they weren't eligible.
Additionally, one promotion under plan details disappeared. I'm not too worried about that though as I think a similar thing happened to me from previous LOU promos.
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