There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Do I just tweet with my question and tag @TMobileHelp ?
thanks
Do I just tweet with my question and tag @TMobileHelp ?
thanks
When he joined as a CEO if my memory serves well Sprint was far from their sites as Softbank had adquired it. They were more buying things like Metro PCS and other small carriers.
AT&T was the one that made the first move trying to merge with T-mobile and that got shutdown by the Feds, and for that one AT&T was the one making the move for merger not T-mobile. Years later is when Softbank got in financial trouble an when T-mobile started making moves to merge. In other words I think you are right but initially when he became CEO merger was not on his sites, the big push I recall back then was to get as close as possible to AT&T customer base mainly due to pressures from the T-mobile Germany.
Anyways my point still is that it would have been nice if the current CEO had continued that engagement with the customers through social media.
I have 4 free lines and I never used the number they assigned to me. I always ported in a number I got from Google Voice. No problems on the free line promo.
When I click in the line with the new number, I see a button to "Upgrade Device".
Can I upgrade my device Bu using some other promotion on this new line? Will that nullify my free new line?
I'd love to use free line for data, so I'd save even more - total for 4 lines would be $86.40, so basically $6.40 for an extra line + free netflix
Thanks
These are the two responses I got from T-Force today after a 2 hour wait and then a 12 hour wait
I see we had the opportunity to cover this with you in our last conversation and I want to ensure we are 100% transparent. The rate plan you're asking for, and even the one you're currently on, are grandfathered which means we no longer have the ability to move customers to them and we would have to select from our current rate plan choices.
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Simple Choice - $100 (includes 4 lines)
Line 1 - Free Simple Choice
Line 2 - Free Simple Choice
Line 3 - Free Simple Choice
Line 4 - Free Simple Choice
Line 5 - $10/month add a line
Line 6 - $10/month add a line
Line 7 - Free 2020 Line on Us promotion
Line 8 - Free 2022 BYOD Line P1 promotion
So it's $120 for the lines, plus taxes makes it around $160 total.
Simple Choice - $100 for 4 lines
Line 1 - Simple Choice 1 of 4
Line 2 - Simple Choice 2 of 4
Line 3 - Simple Choice 3 of 4
Line 4 - Simple Choice 4 of 4
Line 5 - $10/month add a line
Line 6 - $10/month add a line
Line 7 - Free 2020 Line on Us promotion
Line 8 - Free 2022 BYOD Line P1 promotion
It's my understanding to maintain the 2022 BYOD Line P1 promotion no lines can be cancelled for 12 months. After 12 months I would port lines 5 and 6 out to another carrier for a month, then port them back in to replace the existing numbers on line 7 and 8 so it would look like
Line 1 - Simple Choice 1 of 4
Line 2 - Simple Choice 2 of 4
Line 3 - Simple Choice 3 of 4
Line 4 - Simple Choice 4 of 4
Line 7 - Free 2020 Line on Us promotion (Line 5 number ported into)
Line 8 - Free 2022 BYOD Line P1 promotion (Line 6 number ported into)
So, if I add a 2nd line to an iphone 14 via esim I can at some point order a physical sim from T-Mobile and convert the esim line to the new physical sim without screwing up the free line?
I just switched to T-Mobile 3 days ago 4 lines magenta max with insider. When we switched we were given a temporary number then that number was cancelled when we ported our old numbers. Those temporary numbers show as cancelled lines on my account. Would that make me ineligible for promos for 90 days?
Any other brand new T-Mobile accounts with ported numbers qualify?
12 voice lines and tforce said not eligible since its maxed out
plan is tmobile one
thanks
Edit: the line is now on 3GB 4G data plan, even though my account plan is Simple Choice 4GB. Apparently that's all they could do. Any insights?
Anyone have any idea if later I can reattach the free line promo to an existing line instead and drop the newly added one? I'm at 11 lines with this so it would be nice to start getting the others to be free
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