There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Yes, it showed $20 to add a line and I didn't add any promo code. It just asked for my credit card even though the cost was $0 since the fee is waived online. Once I added the line using iphone esim I got the line showing on my account along with the promo code showing up within 5 min on my account. [/QUOTE]
When I do this, I see the $20 however it wants to put me on magenta. At the bottom of that page it shows things getting removed and shows my one plan. Can you confirm it didn't switch your plan or were you already on magenta?
I tried to take take advantage of current promotion 2022 BYOD Line P1. This year again I was told I am not qualified. Should I give up on this Tmobile ONE plan and switch to Magenta?
My plan is to add iPad (tablet line) first. Then my bill will be $120 for 3 lines. And I switch my plan to Magenta to see If I can take advantage of promotion 2022 BYOD line P1 adding 4th line for free.
Any suggestions? Please help
This is for T-mobile One plan with 2 paid and 1 free line. SOC FRLTULFM2
One question. They assigned a number to the new sim but I don't really like it. I know you can pay $10 to change a number but being this was just assigned would they change it without a charge.
The new number does show on my account but I don't see any specific discount code displayed anywhere as some have mentioned? Maybe I'm not looking in the right place.
They are shipping the Sim to me, I haven't received notification of shipping yet.
12 voice lines and tforce said not eligible since its maxed out
plan is tmobile one
The website shows my cost nearly doubling (from 140/mo base plan to 270/mo). Tforce on Twitter says that existing promos would carry over, so the price would be lower... but they haven't told me what that means in dollars and features.
This is for T-mobile One plan with 2 paid and 1 free line. SOC FRLTULFM2
One question. They assigned a number to the new sim but I don't really like it. I know you can pay $10 to change a number but being this was just assigned would they change it without a charge.
$100?
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The new number does show on my account but I don't see any specific discount code displayed anywhere as some have mentioned? Maybe I'm not looking in the right place.
They are shipping the Sim to me, I haven't received notification of shipping yet.
The website shows my cost nearly doubling (from 140/mo base plan to 270/mo). Tforce on Twitter says that existing promos would carry over, so the price would be lower... but they haven't told me what that means in dollars and features.
$100?
Changed soc to 9+ plan on One.
Added the line Friday at 4. New line showed yesterday morning. Sim card shipped later in the day. As of Sunday morning nothing in the app or the web site.
Phone and chat reps say wait 2 to 3 billing cycles which we all know is nonsense ugh.
How long do we have to cancel the line if it doesn't work?
If you are on the one plus promo plan SOC FRLTUL2LP T-mobile has told me that this plan has a hard 3 line limit, and no way around it.
You are lucky you got in the extra 3rd line, because that is about the best deal you can get in the 2-3 line category if you have insider + kickback.
Edit: the line is now on 3GB 4G data plan, even though my account plan is Simple Choice 4GB. Apparently that's all they could do. Any insights?
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