There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Similar situation happened to me, all documented, and it was their error in telling me wrong information, but there is really nothing they can do about it (except temporarily give some credit for a few months). I had 9 lines at the time.
"Hey there! Thanks for circling back with us on that offer and the expectations to make sure you have everything taken care of to receive your free line.
This offer is a limited time offer and has had a huge response but our system and process is still the same for this offer as our other promotions. For you, that means that 2-3 days after SIM arriving you can expect to see promotion enrollment messages. Because we are still in non business hours, what you are seeing is totally normal and exactly what we expect.
After the promotion enrollment messages, you will start seeing bill impact within 1-2 bills and any missed credits will be retroactively added so you get full credit for that. I hope this helps to clarify! Let me know if you have additional questions."
To avoid paying the $35 fee, wiki says
"DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible."
Why does it say esim? I need a physical sim, can I just get that?
And is the attached the right way to do it? thank you for your help
To avoid paying the $35 fee, wiki says
"DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible."
Why does it say esim? I need a physical sim, can I just get that?
And is the attached the right way to do it? thank you for your help
I joined years back and brought my OG pixel. I am on the One plan with One Plus Promo and insider hookup. Every time there is some kind of promo or deal I just sit back and can't take advantage of anything because they never lay out the details. Some people get lucky and find the right reps.. others try and try and can't get anything but BS customer service trying to get you to switch plans.
Is there ANYONE that is on the T-Mobile One Plan (with one plus promo) with a SINGLE line.. that was able to get this free line promo added? If so how because I would really like to try and get it and T-Force and they in app chat are no help. They just give me a generic response and keep trying to push me to the Magenta plans
Buy a phone off amazon.com or ebay.com
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T-Mobile messenger says...
I'm going to do it... the line sits at $30 charge.
My SOC is TIULFM9
Hello P**. As a thank you this holiday season, you are absolutely eligible for this awesome, limited-time offer. Please, enjoy this gift of one free voice line. 🎁
Just a few things you will need to know for your order:
-The SIM is free.
-To keep the promotion you cannot cancel any voice lines for at least 12 months.
-You will see a service charge for the line, then a credit to offset the charges for the promotion.
-The offer is not currently combinable with any device offers, enrolling in one on this line will drop the credits.
-All of your current service and device offers will remain intact, the new promotion will enroll in addition to those.
-There may be a one-time $35 Device Connection Charge plus any applicable taxes due today to get you this free line for life!
This offer is available to you online and in any of our retail store locations! In order to snag up your free line right now everything is right at your fingertips here: https://www.t-mobile.com/support/...id=hw_send Follow the steps to add a new line with your own device and/or a free physical SIM we will send to you!
Please, be aware you will not see any indicators online for the offer as you proceed with your order. There also may be a delay in order processing due to high demand, we will email you as soon as your order is complete. I have already confirmed your eligibility which means the promotion will enroll automatically, there is no need to reach back out! We've got you covered.
Placed order for physical sim on 12/16, received shipping confirmation and text saying I will be getting promotional discount.
Discount also showing in account under service promo.
Whereas the paid line also has kickback and can get that discount but it is heavily used, so doesnt stay below 2GB
thanks
I joined years back and brought my OG pixel. I am on the One plan with One Plus Promo and insider hookup. Every time there is some kind of promo or deal I just sit back and can't take advantage of anything because they never lay out the details. Some people get lucky and find the right reps.. others try and try and can't get anything but BS customer service trying to get you to switch plans.
Is there ANYONE that is on the T-Mobile One Plan (with one plus promo) with a SINGLE line.. that was able to get this free line promo added? If so how because I would really like to try and get it and T-Force and they in app chat are no help. They just give me a generic response and keep trying to push me to the Magenta plans
But supposedly someone leaked the promo. To me it sounds like pure BS as there was even a flyer for this promo provided to one of the news site and the news site learned about it 1 or 2 days before it went live. That makes me think that it was very very likely leaked intentionally.
This works out a lot for T-mobile as there are no official terms or official promises that someone can use as documents to make a claim against them. They can even drop all those free lines and there is not much customers can do as there is nothing backing up anything.
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