There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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Added line last light and just got a text today saying thanks for adding line. Promo still hasn't shown up and doubt it will. Will wait and see if promo shows up but probably need to cancel.
2 lines One plan All In + watch line (discount on watch)
TMo auto added a 6GB add on for the free line for $15 and Twitter said that was my only option for data, insisting that my base plan included no data which was wrong. After 2 hours I gave up.
611 at least recognized my 2GB of data in the base plan, but offered no solution to match the unlimited data on the other lines. Options were to keep the $15 6GB or eliminate the add on and drop to 2GB which is what I ended up doing. Not sure how others had success getting better data on grandfathered SC plans. Kind of annoying. And on top of it, data packages don't pro-rate, so the first month of $15 will get charged, but agent set a reminder for herself to issue a $15 credit since I haven't used ANY data yet (SIM is still in the envelope)
My problem is as of now, my order is still processing or "running" as it shows in status. Line has not been added yet. My concern is that if it does not get added today, and the promo actually ends today, I may not get the free line.
Has anyone tried cancelling the order for adding a line? I am thinking of trying to cancel the order and place a new one tonight using an eSIM. That may be asking for trouble though!!
SIM card has not shipped yet so I am hoping that promo gets added when it ships. I am on a One plan. This is my 8th line with 4 paid and 4 free.
Hoping that the SIM card ships today and promo gets applied without too much trouble. I was told I was eligible by 3 T-Mobile agents but they kept saying that I am at limit of my plan and kept pushing me to switch to Magenta. That did not make sense as my SOC should allow up to 8 lines and I was at 7 at that point.
Edit: Order actually shipped an hour ago but I did not receive a text yet confirming promo and it does not show up yet on my account.
Good to hear that. Just to answer your question about 2022 BYOD Line P1 , Actually, yes we do have a promotion to get a FREE LINE yet the promotion was expired yesterday since it is time limited every year and we don't have a timeframe when the expiration. No worries, we do have here called Buy One Voice Line & Get One Free on Existing Magenta MAX 55+, Magenta MAX First Responder, & Magenta MAX Military with 2
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TMobile one plan with 2 paid lines and 2 free lines from 2016, added a physical SIM line with a rep on 12/18 night, would not let me finish the order myself on the site because of their stupid verification/security thing.
Nothing shipped on 19th, it shipped on 20th 3AM and new number/line showed up in the account. So far it shows the cost as $25 ($20 with auto pay)
- I have read the thread but not sure whats the deal for physical SIM orders. Does anyone know how long it typically takes for the promotion to show up for the physical orders?
- I am comparing the add ons on hte new line vs the existing lines and I see 2 differences.
One Plus Promo which gives 10GB of high speed hotspot
Kickback
I know kickback is useless on the free line
But does anyone know what is the default hotspot on the OnePlan. I think it is still 10GB but may be slow speed? Can someone confirm that please, and is there any way to get them to add OnePlus promo on the mew line as well?
thank you
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From reddit:
Retail can waive DCC on BYOD lines btw.
Please check with T-force or a Mobile expert to make sure you qualify.
Edit for clarification: Can be combined as in they can exist on the same account.
NEW PROMO REQUIRES ADDING ONE PAID VOICE LINE. Second line will be free.
SEGMENTED does NOT qualify. That includes 55, military and first responders.
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I tried calling 611 and they said they cant add it.
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