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PSA: TMobile auto pay changes

183 118 February 16, 2023 at 04:20 PM in Tech & Electronics (2)
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AutoPay discount changes noted in the link. $5 discount per line not available with a credit card

https://www.cnet.com/tech/mobile/...nt-in-may/

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Last Edited by superslickz May 1, 2023 at 05:51 PM
From a supposedly T-Mobile employee on Reddit, here is the latest update (5/1/2023) on Autopay discount:

Source:
https://www.reddit.com/r/tmobile/...ange_date/

The new autopay changes requiring a debit card or bank account to receive the discount goes into effect on May 18th.

EDIT: May 18th is for new and existing customers just enrolling in autopay

May 20th customers enrolled in autopay without debit card/back account/T-Mobile money will receive text messages over the next several months depending on bill cycle. They will receive a text message 30 days before their autopay discount is removed. Then a 15 day reminder, and again 3 days before. So the date for existing customers enrolled in autopay will vary from account to account.

Most reloadable cards are eligible for the autopay discount while non-reloadable are not and cannot be used for autopay.

Will update this post with more information as I get it.

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Joined Jan 2006
L8: Grand Teacher
> bubble2 3,099 Posts
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jneset
02-16-2023 at 07:14 PM.
02-16-2023 at 07:14 PM.
Quote from JoKeR_ :
Doing the same crap as Verizon, absolutely asinine

I was shocked when I found Verizon's tactics of only discounting their card! But matches all their other trashy tactics.
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Joined Sep 2017
L1: Learner
> bubble2 2,678 Posts
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JayM3585
02-16-2023 at 07:15 PM.
02-16-2023 at 07:15 PM.
I guess we are a small number that use credit cards
"majority of our customers use their bank account or debit card for AutoPay and will continue to get a discount on top of an already great rate plan value."
Lol
3
1
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Joined May 2006
L3: Novice
> bubble2 403 Posts
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goldygopher
02-16-2023 at 07:15 PM.
02-16-2023 at 07:15 PM.
Def bad news given how little Tmo puts into securing personal data. Good thing my old plan doesn't give a discount for auto pay as I do have phone coverage via cc.
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Joined Sep 2022
L2: Beginner
> bubble2 64 Posts
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OxnardMotors
02-16-2023 at 07:17 PM.
02-16-2023 at 07:17 PM.
I have 20 lines
2 different accounts with 10 each
Mehhhhh F T-Mobile
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Joined Jan 2006
L8: Grand Teacher
> bubble2 3,099 Posts
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jneset
02-16-2023 at 07:20 PM.
02-16-2023 at 07:20 PM.
Quote from Eagles89 :
This is basically like a 5% price increase

Literally what my us bank cash+ give me on 2 select categories too… seems like home internet also affected. Gives me a chance to dump the home acct a month after getting $100 bonus is how I'll look at it.

Lag seems decentish for gaming even and family of 5 pulls 1tb+/month easily from it, oh well
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Joined Jan 2006
L8: Grand Teacher
> bubble2 3,099 Posts
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jneset
02-16-2023 at 07:22 PM.
02-16-2023 at 07:22 PM.
Quote from JayM3585 :
I guess we are a small number that use credit cards
"majority of our customers use their bank account or debit card for AutoPay and will continue to get a discount on top of an already great rate plan value."
Lol

Majority of Americans can't be trusted with credit cards so that's good stats?
4
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Joined Sep 2017
L1: Learner
> bubble2 2,678 Posts
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JayM3585
02-16-2023 at 07:35 PM.
02-16-2023 at 07:35 PM.
Quote from jneset :
Majority of Americans can't be trusted with credit cards so that's good stats?

"majority of our customers use their bank account or debit card for AutoPay and will continue to get a discount on top of an already great rate plan value."


This was the response from Tmobile rep that yes we are dropping the benefit but will only affect 10% or less

So they say lol
I don't believe that
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Joined Sep 2016
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ikelley
02-16-2023 at 07:54 PM.
02-16-2023 at 07:54 PM.
Quote from Eagles89 :
This is basically like a 5% price increase
5%? It is per line. For those of us with a bunch of free lines, this is like an 90% increase.
1
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Joined Sep 2014
L1: Learner
> bubble2 29 Posts
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oliver3
02-16-2023 at 08:12 PM.
02-16-2023 at 08:12 PM.
You know why? It's because nowadays many credit cards have free phone insurance, if everyone use credit card to pay, no one will buy T-Mobile phone insurance anymore 😂
1
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Joined Apr 2011
Expert in Sarcasm
> bubble2 3,550 Posts
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kida182001
02-16-2023 at 08:58 PM.
02-16-2023 at 08:58 PM.
Quote from Kouskous44 :
Can make debit card numbers linked to your bank accou t through privacy.com . Cancel the privacy.com card if tmobile ever gets hacked.

That's exactly what I do.
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Joined Sep 2015
L3: Novice
> bubble2 173 Posts
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jaderxiii
02-16-2023 at 09:06 PM.
02-16-2023 at 09:06 PM.
bruuh this is bs! I'm losing the cashback now and cellphone protection
1
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Joined Aug 2010
Let's Go Brandon!
> bubble2 4,105 Posts
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XealO
02-16-2023 at 09:19 PM.
02-16-2023 at 09:19 PM.
So much for their "Price Lock guarantee" commercials with the British actor.
1
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Joined Dec 2016
L5: Journeyman
> bubble2 561 Posts
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dekoy08
02-16-2023 at 09:29 PM.
02-16-2023 at 09:29 PM.
Quote from OxnardMotors :
I have 20 lines
2 different accounts with 10 each
Mehhhhh F T-Mobile
hold up, this is possible? I thought only 1 account per person?
1
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Joined Jul 2012
L8: Grand Teacher
> bubble2 3,941 Posts
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desynergy
02-16-2023 at 09:29 PM.
02-16-2023 at 09:29 PM.
EditL That multi-quite didnt come out correctly.
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Last edited by desynergy February 17, 2023 at 05:08 AM.

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Joined Aug 2010
Let's Go Brandon!
> bubble2 4,105 Posts
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XealO
02-16-2023 at 09:43 PM.
02-16-2023 at 09:43 PM.
Quote from ljderm :
Heres an idea that may fall flat. If you use autopay with a bank account number (hopefully an account that has good security since TM has proven no to!!), but then actually manually pay with a CC a few days before the sweep of your bank account, then you get the 5% cash back from your CC(and cell phone protection thru the CC) and perhaps your account is still coded as autopay and gets that discount form TM.

All right folks, I am now ready for the nay-nays.

Or pay like 99% of the bill manually with the CC and let autopay debut like the last $1 of your bill.
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