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All-Clad Claim Deadline April 18 - Get free pans + $75, or 50% OFF if you purchased All-Clad between 2015-2022

2,711 2,178 March 24, 2023 at 08:57 AM in Home & Home Improvement (7) Get All-Clad coupons
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Last Edited by fis March 27, 2023 at 06:11 AM
+46 Deal Score
41,554 Views
This has been discussed in some All-Clad deal threads over the past 6 months but I had not seen a dedicated post explaining the deal, and the deadline is approaching to submit a claim.

BACKGROUND

From 2015 - 2022, All-Clad advertised its D3, D5, and LTD pans as dishwasher safe. In fact, if you put these pans in the dishwasher with harsh detergents, over time the detergents can slowly eat away at the exposed middle aluminum layer. The result is that the edges of your pan lose their smooth finish.


THE SETTLEMENT

If you purchased any of these lines between 1/1/2015 and 7/29/2022, you may claim a settlement from All-Clad.
Even if you didn't receive a notice in the mail, or have your receipt, you may submit a claim here [multi-plycookwaresettlement.com].
Your choices are:
  1. If you have pieces that have developed "sharp edges," you have 3 choices to trade them in:
    1. All-Clad will replace those pieces and provide a payment of $75. If you purchased the (now discontinued) LTD line, they will be replaced with D3 pieces.
      OR
    2. You may opt instead to receive a free "dishwasher safe" cookware set -- either the Hard Anodized (HA1) 5-piece fry-pan set [all-clad.com] or the Essentials Hard Anodized Nonstick 13-piece cookware set [all-clad.com]. Both sets are aluminum pans with nonstick coatings. They are not the quality of D3 or D5 pans, and I wouldn't recommend the dishwasher for these, either. Also note that the Essentials line is not induction compatible.
      OR
    3. You may opt instead to receive a future purchase credit of 50% off purchases up to a total purchase of $1,200 (i.e., $600 value) for any products on All-Clad's website.
  2. If you've discarded your pieces, or if they have not developed "sharp edges," then you can provide a proof of purchase (such as order confirmation or credit card receipt) to receive a future purchase credit of 35% off purchases up to a total purchase of $750 (i.e., $262 value) for any products on All-Clad's website.
UPDATE: You must submit a separate claim form for each piece in your collection that you want to return or replace. It's a short online claim form, so this is easy.

The deadline to submit your claim is April 28, 2023
Note re timing: The original claim form states that claims will be reviewed and validated on a continuing, rolling basis. All Claim Forms will beprocessed after the ClaimsDeadline. Based on the original timeline, we can anticipate that vouchers will be sent out starting in May/June, and replacement Cookware could be sent out starting in August.

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Joined Mar 2008
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> bubble2 2,711 Posts
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fis
03-25-2023 at 08:13 AM.
03-25-2023 at 08:13 AM.
Quote from pirezza :
I have a Copper Core 5-ply Bonded 8" Stainless Steel Skillet. Is this this same as D5?
No. You have copper core, not aluminum core, so the settlement does not apply.
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> bubble2 2,711 Posts
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fis
03-25-2023 at 08:14 AM.
03-25-2023 at 08:14 AM.
Quote from Eryxis82 :
I don't know that it's a QC issue, just bad instructions.
Exactly. The settlement is about marketing claims that they made that they shouldn't have made.
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fis
03-25-2023 at 08:15 AM.
03-25-2023 at 08:15 AM.
Quote from Gizmole :
I bought my D5 set Dec 23, 2014. A couple of pieces are exhibiting this problem. Guess I'm SOL.
IDK submit a claim and see what happens.
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fis
03-25-2023 at 08:16 AM.
03-25-2023 at 08:16 AM.
Quote from tsenkova :
Does anyone know if only certain D3s and D5s are eligible? I can't find a list anywhere, and I have both stainless steel and nonsticks.
Nonsticks don't have exposed edges, do they?
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> bubble2 2,711 Posts
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fis
03-25-2023 at 08:18 AM.
03-25-2023 at 08:18 AM.
Quote from cfo214 :
I bought these during the window mentioned in OP, and they are stainless, but I don't see any mention of them being any of the covered models (no model mentioned) - does anyone know if they are?
https://www.macys.com/shop/produc...?ID=568147
Yeah that's D3 I'm sure it's covered.
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> bubble2 58 Posts
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philie
03-25-2023 at 08:22 AM.
03-25-2023 at 08:22 AM.
Will this work for product bought from the all clad factory seconds store?
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fis
03-25-2023 at 08:24 AM.
03-25-2023 at 08:24 AM.
Quote from andym90 :
Anyone else have trouble uploading a receipt? I've tried multiple times and then emailed them (with no response). Very frustrating!
Am I missing something? I filled out the claim form but nowhere did it ask for a receipt.
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fis
03-25-2023 at 08:25 AM.
03-25-2023 at 08:25 AM.
Quote from philie :
Will this work for product bought from the all clad factory seconds store?
I don't see why not. I'm submitting my claim for those purchases.
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fis
03-25-2023 at 08:30 AM.
03-25-2023 at 08:30 AM.
Quote from ForzaFerrari :
but what if they reject that they arent that bad? isnt it wise to chose to get a 35% gift card? Only one pan of mine is exhibiting this trait and rest are doing okay
I'd be shocked if they reject claims because they "aren't that bad." And if you can't see any deterioration, then why would you want it replaced anyway?


I'm submitting 2 claims: One for the ones I want replaced with the $75 credit, and for the ones I don't want replaced, I'm submitting a 2nd claim to received the 50% discount (using my son's address). I really did buy them for him as a gift, so no 2nd thoughts about trying this.
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fis
03-25-2023 at 08:31 AM.
03-25-2023 at 08:31 AM.
Quote from Evils :
I have a couple of all clad ltd pans, but no receipt and have gotten no note in the mail. Can I still file a claim and just choose option 1.1 to ship it back?
I would definitely do that.
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fis
03-25-2023 at 08:41 AM.
03-25-2023 at 08:41 AM.
Quote from PurplePenguin830 :
Y'all don't have much time value if you are wasting it on this.
If you don't want to take the time to send in your pans for replacement, you can fill out a simple form and get 50% off any purchase. That doesn't seem like a waste of 30 seconds to me.


Or if you don't mind getting a prepaid shipping label and sending a pan in to get a replacement (probably worth $100-$200) plus another $75 cash, that doesn't seem like a waste of 10 minutes to me.


But what do I know? You're the one who liked a post to save $2.35 on 2 spray bottles of Scrubbing Bubbles.
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Joined Mar 2015
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stheophanous
03-25-2023 at 10:46 AM.
03-25-2023 at 10:46 AM.
Does this apply to items purchased as factory seconds?
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Driv3223
03-25-2023 at 01:18 PM.
03-25-2023 at 01:18 PM.
Quote from jdrch :
I remember when I bought my copper core set people on here told me I wasted my money and should have bought 1 of the D lines. LOL just let people enjoy things.

I guess you're still hurt about that huh? 😂
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> bubble2 638 Posts
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jdrch
03-25-2023 at 01:20 PM.
03-25-2023 at 01:20 PM.
Quote from Driv3223 :
I guess you're still hurt about that huh? 😂

I'm here for it just like people were here for me in the comments back then. Folks who dish better be ready to take too.
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Joined Jun 2017
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kvlin94
03-25-2023 at 03:29 PM.
03-25-2023 at 03:29 PM.
The pans need to be sent back in for options 1 and 2?
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