EPP/AAA Members: 85” Class QN90B Samsung Neo QLED 4K Smart TV (2022) Expired

I got this one from walmart, works well
https://www.walmart.com/ip/onn-Fu...4810732067 [walmart.com]

Nice does it work well?

yes it works well.

I hope this deal comes back. Seems like a great tv for the price.

Hey All,

I got this TV, but the TV arrived damaged and need to return this, but not sure how to tie those plastic straps back to the box.

Can anyone help?

I've had 4 Deliveries of the 85QN90B so far. All 4 deliveries AGS third party last mile sent 1 man to handle this big TV. All 4 ended up on panel side down on the dolly. In all instances I had to help carry it into my home. The first 2 deliveries were on separate dates, both arrived with damage on the boxes, and both arrived with damage to the TV. Anywhere from more than surface scratches that the protective plastic couldn't bare. Further in, both TVs suffered heavily from DSE, i'd estimate at last 30-40% of the entire panel. Both returned. On the more recent deliveries, 2 of them were delivered again by 1 man, and no lift gate. So the guy had to orient it vertical and rotate downward onto his dolly, again panel side face down (box clearly states which is the front). Damage to the boxes were minimal, but there were boot prints all over the top of the box. Some water damage, so whomever walked all over these boxes had wet boots. When speaking to the delivery driver this go around, he explained that they will only send 2 men to deliver a TV if the destination is not on the 1st floor. When I pointed out the shipper instructions by Samsung requiring a mandatory 2 man delivery, he laughed and said, if we followed those instructions, it would take us years to deliver all of the TVs we do day in and day out. He iterated their company policy of only sending 2 men out if not on the 1st floor.

First box unboxed, some surface level scratches and fingerprints everywhere all over the top, side, and bottom of the panel. Definitely some terrible QC in logistics side of Samsung there. Peeling off the protective plastic, the panel was clean of damage. Running DSE tests, only noticeable on the edges, and only if you're looking for it. Probably only accounted for less than 10% total of the panel. The second box which had the boot prints at the top, revealed damaged foam all over the place. Once again some scratches, no dents. Peeling off the protective film revealed damage to the panel. Turning on for DSE test, and there were 2 large bars, one for each side of the panel, about 30% in width each. Ran some 24hr tests overnight from pixel to color, dse, uniformity, etc, and next day was still the same. That's currently being scheduled for pick up later this week.

I will say though, after having gone through 4 shipments, boxing it up is easier than it seems. Not easy at first, but once you get the hang of it, it's truly easy. Just a matter of following the directions written on the box itself alongside the instruction manual provided. The trickiest part is just making sure the foam is placed in the right orientation, so that the plastic lock steps fit smoothly. They come with 4 straps, for return purposes, I only suit it back up with 3 straps, and cut the 4th strap into 3 short pieces to glue, staple, and tape to the other 3 in order to re-use them as proper straps.

The first 2 returns I had, were done by FedEx Freight, and both drivers arrived solo with no straps, a dolly, and a lift. I had to help with those returns as well. On the first very first return, that driver used rope to secure it down, authorized by his manager (he called his boss in front of me). On all 3 calls with FedEx Freight, I did advise them to bring 2 men, a flat bed dolly, and a truck with a lift. More importantly, I advised them the box requires straps or rope. On all 2 occasions so far, FedEx didn't listen to any of that advise. Hoping 3rd time will be the charm.

Wall mounted my TV yesterday and the picture quality is really great. TV Sound is not that great but I anyways have a receiver setup so i don't plan to use TV speakers.

I'm liking it but I need to make it look less crisp. Turning off the options seems to get rid of the soap opera effect but then other things become a bit blurry. I know on time I'll adjust to it too.

Don't know if anyone else have this problem or not, but: some videos that I play on YouTube I get a buzzing sound. I think it might be a mono sound. I noticed is the right side TV speaker that has the buzzing sound, after using the balance settings on volume settings. This buzzing sound does not happen when using my 5.2 surround system, only with TV speakers.
Don't know if is just my TV or if you guys might also experience such with yours. I tried going through all the sound settings I could find, but nothing stop the buzzing. However after resetting the sound settings makes the buzzing better for some reason, even though it begin as a default setting. Some controls makes the buzzing higher or lower as well, but nothing eliminates it (unless I mute the right speaker using the balance).