At the time of this posting, our research indicates that the D15 Floorstanding Speakers is $400 lower (28.6% savings) than the next best available prices starting from $1399. -SaltyOne
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At the time of this posting, our research indicates that the D15 Floorstanding Speakers is $400 lower (28.6% savings) than the next best available prices starting from $1399. -SaltyOne
Model: Definitive Technology Demand D15 Floorstanding Speaker, Right and Left, Black
Deal HistoryÂ
Deal History includes data from multiple reputable stores, such as Best Buy, Target, and Walmart. The lowest price among stores for a given day is selected as the "Sale Price".
Sale Price does not include sale prices at Amazon unless a deal was posted by a community member.
I would avoid this deal until they get their shipping issues resolved. My brother had to return 2 separate orders because they sent him 2 left speakers both times. One white and one black. He had to raise hell on the second return because they wanted to charge him $15 each return for a ups pickup. The first one we had to borrow a truck and haul it to ups ourselves because of the pickup fee. I know there's other SD members who had this same issues with their last sale
It's great you came around to realize your warehouse issues and you're making a good faith attempt to reconcile this with us here on SD and I'm sure all customers affected. I ordered these as a gift for my brother's birthday, and that order unfortunately was part of the mix up. The principle issue I have with your company, is that regardless of your atonement after the fact, it remains clear that your CS policy is to place cost on the customer for returns even when reported as incorrectly shipped items, a clear error on your part. That will forever stain your company's reputation in my eyes and my family's. No amount of discounts is favorable over principles, and as a consumer, not supporting your business with purchases knowing your policies is the best we can do. Change that policy and retrain your reps. At minimum instead of immediately actioning cost on the buyer under this specific umbrella of merchant error, procedure should be to escalate the matter to investigate further, rather than disrespect your customer out the gate.
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They ship you the wrong product. CS is terrible and expects you to drag around a bulky 65lb box to return? They should absolutely schedule a pickup on their dime.
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How is the quality of Definitive nowadays? The only product I've owned from them is a compact sub whose amp went out at the three year mark. They fixed it for me, but it was $85 to ship it to them.
How is the quality of Definitive nowadays? The only product I've owned from them is a compact sub whose amp went out at the three year mark. They fixed it for me, but it was $85 to ship it to them.
My 12" from them is still rocking like 18 years later hehe
Wow. I was about to pull the trigger on D15 when it was 1099. Now they even push it lower. Seems like they are desperate to move them. Should I be concerned?
Wow. I was about to pull the trigger on D15 when it was 1099. Now they even push it lower. Seems like they are desperate to move them. Should I be concerned?
No. They are getting rid of old stock as they just released a new line.
Tempted on this but the sound signature on deftech is different from 10 years ago. Definitely a lot more harsh than the neutral sound they used to produce
I've got a setup with some older Definitive Technology gera
StudioMonitor 55 bookshelf speakers for L/R
CS8040HD center
ProMonitor 800 satellites for surrounds
SVS PB-1000 subwoofer
Would the D15 be an acceptable upgrade for the SM55 fronts if I kept the same center? Or are these newer speaker not timbre-matched to DefTech's older stuff?
Our community has rated this post as helpful. If you agree, why not thank jtech316
I would avoid this deal until they get their shipping issues resolved. My brother had to return 2 separate orders because they sent him 2 left speakers both times. One white and one black. He had to raise hell on the second return because they wanted to charge him $15 each return for a ups pickup. The first one we had to borrow a truck and haul it to ups ourselves because of the pickup fee. I know there's other SD members who had this same issues with their last sale
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I would avoid this deal until they get their shipping issues resolved. My brother had to return 2 separate orders because they sent him 2 left speakers both times. One white and one black. He had to raise hell on the second return because they wanted to charge him $15 each return for a ups pickup. The first one we had to borrow a truck and haul it to ups ourselves because of the pickup fee. I know there's other SD members who had this same issues with their last sale
We sincerely apologize for any inconvenience that our mistake has caused. The warehouse had a mix-up which, after reviewing our inventory, has been rectified. The correct speakers will be shipped out. However, if you are still waiting for your replacements, please do not hesitance or reach out to us via phone (800-815-0702) or email (https://www.adorama.com/help/contactus) for the latest updates.
Also purchased this on the original deal and still haven't received the correct speakers. Their CS is a joke. 100% would avoid.
We sincerely apologize for any inconvenience that our mistake has caused. The warehouse had a mix-up which, after reviewing our inventory, has been rectified. The correct speakers will be shipped out. However, if you are still waiting for your replacements, please do not hesitance or reach out to us via phone (800-815-0702) or email (https://www.adorama.com/help/contactus) for the latest updates.
We sincerely apologize for any inconvenience that our mistake has caused. The warehouse had a mix-up which, after reviewing our inventory, has been rectified. The correct speakers will be shipped out. However, if you are still waiting for your replacements, please do not hesitance or reach out to us via phone (800-815-0702) or email (https://www.adorama.com/help/contactus) for the latest updates.
What is the return policy. How much do you charge for shipping the item back?
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Apr 22, 2023 01:14 PM
218 Posts
Joined Dec 2018
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Our community has rated this post as helpful. If you agree, why not thank xcb5
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from MichaelM6851
:
15 bucks tho? Really worth missing a deal over.
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They ship you the wrong product. CS is terrible and expects you to drag around a bulky 65lb box to return? They should absolutely schedule a pickup on their dime.
I used to be a big fan of Definitive. When I tried to get help in trouble shooting a wireless sub that wouldn't connect to the soundbar, I was met with a huge roadblock to get help. I stay away now.
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They ship you the wrong product. CS is terrible and expects you to drag around a bulky 65lb box to return? They should absolutely schedule a pickup on their dime.
44 Comments
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- StudioMonitor 55 bookshelf speakers for L/R
- CS8040HD center
- ProMonitor 800 satellites for surrounds
- SVS PB-1000 subwoofer
Would the D15 be an acceptable upgrade for the SM55 fronts if I kept the same center? Or are these newer speaker not timbre-matched to DefTech's older stuff?Our community has rated this post as helpful. If you agree, why not thank jtech316
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank xcb5
They ship you the wrong product. CS is terrible and expects you to drag around a bulky 65lb box to return? They should absolutely schedule a pickup on their dime.
Sign up for a Slickdeals account to remove this ad.
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