expiredJuJuFrankenbean | Staff posted Jun 20, 2023 04:07 PM
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expiredJuJuFrankenbean | Staff posted Jun 20, 2023 04:07 PM
2TB TeamGroup AX2 3D NAND 2.5" SATA III Internal Solid State Drive $62 + Free Shipping
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25% offAmazon
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This is a copy and paste from the Amazon Q&A section.
Customer Questions & Answers
Q: Review below says their hard drive died in 4 months time and they were told to ship it to Taiwan at their cost. Is this your company warranty?
A: Hi Customer,
Thank you for contacting TEAMGROUP Customer Service.
With regard to the TEAMGROUP RMA process, please be informed that TEAMGROUP provides repair or replacement services under warranty claim and you may have to pay for return shipment freight (Taiwan). However, TEAMGROUP will pay for the freight charge when we return the repaired or replacement products to your side.
In addition, we provide a 3-year limited warranty for TEAMGROUP AX2 SSD.
For more information about TEAMGROUP Warranty Policy and RMA, please visit the official website.
TEAMGROUP official website >> Support >> Warranty Policy or Request Repair (for RMA requirements/steps)
Thank you for choosing TEAMGROUP products!
Best regards,
Joy
TEAMGROUP see less
By Team Group in the United States on June 5, 2023
This is a copy and paste from the Amazon Q&A section.
Customer Questions & Answers
Q: Review below says their hard drive died in 4 months time and they were told to ship it to Taiwan at their cost. Is this your company warranty?
A: Hi Customer,
Thank you for contacting TEAMGROUP Customer Service.
With regard to the TEAMGROUP RMA process, please be informed that TEAMGROUP provides repair or replacement services under warranty claim and you may have to pay for return shipment freight (Taiwan). However, TEAMGROUP will pay for the freight charge when we return the repaired or replacement products to your side.
In addition, we provide a 3-year limited warranty for TEAMGROUP AX2 SSD.
For more information about TEAMGROUP Warranty Policy and RMA, please visit the official website.
TEAMGROUP official website >> Support >> Warranty Policy or Request Repair (for RMA requirements/steps)
Thank you for choosing TEAMGROUP products!
Best regards,
Joy
TEAMGROUP see less
By Team Group in the United States on June 5, 2023
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