Kawai CA49 88-Key Grand Feel Compact Digital Piano w/ Bench Expired

It was almost surprisingly the same type of damage. About a quarter to a third of the keys were skewed and wedged together, unable to be pressed down. Kawai said that it is due to shipping but if you ask me, you could drop it off a building and I find it hard to believe it would cause the kind of damage I noted. In my opinion, there are two issues at play here: 1) Kawai should improve their piano packaging, and 2) Adorama requires a specialized shipper who understands how to handle delicate items like this.

First two attachments are from the 1st piano. Second two attachments are from the 2nd piano.

If you order, force the shipper to wait until you unpack the piano to ensure it is damage free and working. It will save you a huge headache later if it is damaged. Best of luck!

Waiting on my 3rd piano hoping it isn't damaged like the first two. I ordered in mid-July. Although they do keep sending new pianos, the Adorama customer support has been frustrating to work with. It's like they don't think it's that big of a deal that I dropped $1,500 two months ago and have nothing to show for it.