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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

Deal Score
+244
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896 Comments

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Dec 21, 2023 5:35 PM
572 Comments
Joined Dec 2017
SlickDucksDec 21, 2023 5:35 PM
572 Comments
Quote from Nimbus101 :
So here's what happened with me:

I already got a refund for the heybike order from a previous chat with amazon. Called customer service yesterday and asked them to give me the difference between what I paid and what it would cost to buy the same bike now: $360. They offered to give me a refund of that amount after I recieve the new order. I declined and asked to be connected to a supervisor. He asked me to find a similar bike that's sold by Amazon. I added the SWIFTY bike to my cart. It was $442 more than my original Heybike order. He said he can give me $400 in promotional credit and $42 refund after the order is delivered. I accepted that.

Does anyone know when the promo credit expires??
Honestly I would have taken a full refund + smaller promo credit instead. Promo credit doesn't get sent back to you if you return the item IIRC. Plus promo credit only works on items sold by Amazon doesn't it?
Dec 21, 2023 5:38 PM
572 Comments
Joined Dec 2017
SlickDucksDec 21, 2023 5:38 PM
572 Comments
Quote from kfpanda :
I received a $200 promo credit. When I add items tobmy cart shipped and sold by AZ I see it applies to the order. Where can I see what my remaining Amazon promo credit balance is. And also what happens if you return an item paid with Amazon promo gc? Do you get it back or is it lost?
Does it show here? https://www.amazon.com/norushcredits

Amazon used to make it really easy to see, but then they removed it.
Dec 21, 2023 5:38 PM
6K Comments
Joined Jul 2008
kfpandaDec 21, 2023 5:38 PM
6K Comments
Quote from Nimbus101 :
So here's what happened with me:

I already got a refund for the heybike order from a previous chat with amazon. Called customer service yesterday and asked them to give me the difference between what I paid and what it would cost to buy the same bike now: $360. They offered to give me a refund of that amount after I recieve the new order. I declined and asked to be connected to a supervisor. He asked me to find a similar bike that's sold by Amazon. I added the SWIFTY bike to my cart. It was $442 more than my original Heybike order. He said he can give me $400 in promotional credit and $42 refund after the order is delivered. I accepted that.

Does anyone know when the promo credit expires??
Can you share link for swifty bike?
Dec 21, 2023 6:15 PM
14 Comments
Joined Dec 2016
niksppDec 21, 2023 6:15 PM
14 Comments
Talked to amazon late at night.. first 3 agents were absolutely useless, the last one helped.

Full refund + 250 in promo credit.. I talked to them saying the full price is more $399 + 120 ==$510 as compared to $228+250 ==$478 so delta short by $30. Spent multiple back and forth , i will take it waiting for Aventon to show up again looks like a solid UL certified bike
Dec 21, 2023 6:23 PM
299 Comments
Joined May 2013
Marcus2010Dec 21, 2023 6:23 PM
299 Comments
OK. After nearly an hour of effort talking to a few reps, I finally got a good but not best solution.
Chat with a few reps with answers like "wait until xxx", "$20 credit" etc and transferred to a higher end leadership rep. He initially offered $150 promo credit, but after some of my complain and that price difference with placing new order from HeyBike directly stuff, he finally agreed to issue a $200 gift card to my account, which I accepted. it's not as great as other SDers got $250 and more, but I decided not go further. I believe you can try a bit more aggressive and ask for more but YMMV
Good luck folks
Dec 21, 2023 6:51 PM
6K Comments
Joined Jul 2008
kfpandaDec 21, 2023 6:51 PM
6K Comments
Quote from BoxOfCans :
Does it show here? https://www.amazon.com/norushcredits

Amazon used to make it really easy to see, but then they removed it.
That link only shows digital reward not promo credit.
Dec 21, 2023 6:58 PM
572 Comments
Joined Dec 2017
SlickDucksDec 21, 2023 6:58 PM
572 Comments
Tried with 2 chat reps and they said I needed to fill out an incident report. Called Amazon and the 2 reps also said I needed to do an incident report. Waiting on the email w/ that report, then I'll probably call back tomorrow.

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Dec 21, 2023 7:01 PM
401 Comments
Joined Feb 2010
maz021Dec 21, 2023 7:01 PM
401 Comments
Last night there were 10 white standard models, now the price went up to $409 + $120 shipping. You guys bought all of them huh?
Dec 21, 2023 7:02 PM
278 Comments
Joined Jun 2011
desertst0neDec 21, 2023 7:02 PM
278 Comments
I chatted with a CS and got full refund + $100 promotional certificate. Now waiting for other ebike from Amazon that isn't moving too.
Dec 21, 2023 7:06 PM
6K Comments
Joined Jul 2008
kfpandaDec 21, 2023 7:06 PM
6K Comments
Chatted with AZ and they offered 200 promo gc or escalate up which would take 5 to 7 days. Anyone try the escalation route and what was the outcome?
Dec 21, 2023 7:22 PM
7.2K Comments
Joined Dec 2014
AkujunkanXDec 21, 2023 7:22 PM
7.2K Comments
Quote from nikspp :
Talked to amazon late at night.. first 3 agents were absolutely useless, the last one helped.

Full refund + 250 in promo credit.. I talked to them saying the full price is more $399 + 120 ==$510 as compared to $228+250 ==$478 so delta short by $30. Spent multiple back and forth , i will take it waiting for Aventon to show up again looks like a solid UL certified bike
The battery isn't UL listed which is the important part.
Dec 21, 2023 7:52 PM
80 Comments
Joined Aug 2023
FaithfulGame3171Dec 21, 2023 7:52 PM
80 Comments
Amazon asked me to order a new bike shipped and sold by heybike.
I ordered a black one since white was not available.
Once arrive they promised to refund back the difference.

They processed refund for the original white bike of course.

Took 2 tries. First agent from what they call heavy department was not helpful at all.
Second agent I chatted with made it happen for me.

Am I the only person getting this bike?
Was anyone else offered to place new order with heybike?
Last edited by FaithfulGame3171 December 21, 2023 at 11:59 AM.
Dec 21, 2023 7:53 PM
14 Comments
Joined Dec 2016
niksppDec 21, 2023 7:53 PM
14 Comments
Quote from AkujunkanX :
The battery isn't UL listed which is the important part.
https://www.aventon.com/blogs/ave...mer%20use.

AVENTON'S PURSUIT OF SAFETY
Aventon ebike batteries and their components are TUV Certified in compliance with the UL 2849 standard, meaning they have been put through rigorous testing, ensuring the product is safe for public sale and consumer use.
1
Dec 21, 2023 8:04 PM
668 Comments
Joined May 2011
yuqian_liDec 21, 2023 8:04 PM
668 Comments
it will be delivered by Friday, December 22, 2023 at 12:00 PM (PST)
this is final date
as per carrier team
i directly contacted them
they have informed me
it has reached your city!

Any luck??

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Dec 21, 2023 8:09 PM
668 Comments
Joined May 2011
yuqian_liDec 21, 2023 8:09 PM
668 Comments
Quote from yuqian_li :
it will be delivered by Friday, December 22, 2023 at 12:00 PM (PST)
this is final date
as per carrier team
i directly contacted them
they have informed me
it has reached your city!

Any luck??
I am issuing $20 promo for a valuable customer!!

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