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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

Deal Score
+244
Good Deal
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896 Comments

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Dec 23, 2023 1:04 AM
368 Comments
Joined Nov 2011
cmdauriaDec 23, 2023 1:04 AM
368 Comments
Full refund and a $300 credit!!
Dec 23, 2023 1:07 AM
13 Comments
Joined Dec 2023
MaroonCrown1796Dec 23, 2023 1:07 AM
13 Comments
Quote from cmdauria :
Full refund and a $300 credit!!
what did you say ? I've chatted with 4 people trying all sorts of things non of them even budging little. All they would say is to fill out a incident report
Dec 23, 2023 1:10 AM
27 Comments
Joined Aug 2011
CLOUZADec 23, 2023 1:10 AM
27 Comments
Quote from MaroonCrown1796 :
what did you say ? I've chatted with 4 people trying all sorts of things non of them even budging little. All they would say is to fill out a incident report
Same.. pushed and pushed.. only got refund and $200.00. Where can I see the $200.00 they said promotional? Don't see it anywhere
Dec 23, 2023 1:18 AM
2K Comments
Joined Oct 2015
DarknetScammerDec 23, 2023 1:18 AM
2K Comments
Chatted and got the below response
Quote :
I am on the phone with the fulfillment center to see if they can explain why the order has not been shipped to UPS for final delivery. one moment please
Quote :
According to the station manager, the items are currently our of stuck and most the orders placed for those EBikes won't be possible to have them fulfilled, they are suggesting to process a refund and issue a promotional credit for the inconvenience.
Quote :
the maximum amount we can apply it's up to $150
Dec 23, 2023 1:18 AM
27 Comments
Joined Aug 2011
CLOUZADec 23, 2023 1:18 AM
27 Comments
Has anyone been successful in getting a refund with a "similar" bike? I have screen shot and the representative sent me an email they would give me a refund. Just wondering if anyone has been successful in doing this. Technically speaking the bike was originally $949.00.. any thoughts or feedback?
Dec 23, 2023 1:29 AM
6K Comments
Joined Jul 2008
kfpandaDec 23, 2023 1:29 AM
6K Comments
Quote from CLOUZA :
Same.. pushed and pushed.. only got refund and $200.00. Where can I see the $200.00 they said promotional? Don't see it anywhere
Add a $200 item sold by az and at checkout u will see it apply. That's the only way I know to verify the az promo gc.
Dec 23, 2023 1:31 AM
6K Comments
Joined Jul 2008
kfpandaDec 23, 2023 1:31 AM
6K Comments
Anyone try calling instead of chat. Are you getting more compensation?

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Dec 23, 2023 1:40 AM
207 Comments
Joined Jun 2006
ZipLipZDec 23, 2023 1:40 AM
207 Comments
Quote from kfpanda :
Was the chat from today?
It was yesterday mid day actually.
Dec 23, 2023 1:41 AM
1.7K Comments
Joined Oct 2003
cfo214Dec 23, 2023 1:41 AM
1.7K Comments
Quote from customer service, that sort of rubs me the wrong way:

"There is a known issue with shipping out these bikes and subsequently it has become a public knowledge situation. Our team are currently working on resolving the issue, however we do not have a definite time line for when the issue would be resolved."

"While we are aware of the communications being sent regarding the eBikes and our team are working on that aspect, we have received notice that no credits above $100 may be issued, and our system has been capped at that amount :-("

Editing to add, I was lied to. The rep then said:

"While other supervisors may not be following the recommendations as set out to them, I cannot in good conscious deviate from those recommendations as each individual case differs from another. "

When I called him on the system being "capped" vs "recommendations", he allowed:

"I understand how that might not seem to be the whole truth"
Last edited by cfo214 December 22, 2023 at 05:55 PM.
Dec 23, 2023 2:17 AM
6K Comments
Joined Jul 2008
kfpandaDec 23, 2023 2:17 AM
6K Comments
For those that used Amazon chat to have the order cancelled and refunded, in your Amazon order history, is it still showing as active but delivery is running late? Or is it showing up as cancelled?
Dec 23, 2023 2:21 AM
1.7K Comments
Joined Oct 2003
cfo214Dec 23, 2023 2:21 AM
1.7K Comments
"The bikes had been available in our warehouses but had been placed on back-order because of insufficient stock availability. The reason why the orders are placed on back-order is because our teams are urgently arranging stock to arrive at our warehouses. In the mean time while we are waiting for stock to arrive so that we can have these items shipped and sold by Amazon, the manufacturer has assisted us by listed the item as a third party seller item to maintain availability on the website, and are shipping them out directly from their facilities."
1
Dec 23, 2023 2:56 AM
1.7K Comments
Joined Oct 2003
cfo214Dec 23, 2023 2:56 AM
1.7K Comments
It's also interesting how far the star-rating of the two main bikes involved in this have fallen, or not fallen....

Mukkpet has fallen below 2 stars:
https://www.amazon.com/dp/B0CDPX8TBT

HeyBike hasn't really moved at all:
https://www.amazon.com/dp/B09FQ3XHT2


HeyBike had more stars to start, but it also had a higher order volume that aren't being delivered. One would think it would take more of a hit than it has so far. Ratings shenanigans, or are Heybike customers just more easy-going?
Dec 23, 2023 3:17 AM
2 Comments
Joined Nov 2019
FancyWing323Dec 23, 2023 3:17 AM
2 Comments
It took me a day but I got the same outcome. I'm so happy I didn't take yesterday's offer of 100.00.
Dec 23, 2023 3:23 AM
2 Comments
Joined Nov 2019
FancyWing323Dec 23, 2023 3:23 AM
2 Comments
Quote from ZipLipZ :
Thanks those that posted to talk to them via chat. We ordered two bikes originally. I was able to get them to refund my 2 bikes to a gift card plus give me the total difference to-reorder from the manufacturer. Total gift card was $1097. Woohoo!
It took me a day but I got the same outcome. I also ordered two bikes and got refunded the difference + the initial cost including shipping in the gift card and went back and ordered them right away thru heybike.I'm so happy I didn't take yesterday's offer of 100.00.

Congrats on getting them to honor the sale 👍😁
Last edited by FancyWing323 December 22, 2023 at 07:25 PM.

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Dec 23, 2023 3:32 AM
69 Comments
Joined May 2019
mesupermanyoujaneDec 23, 2023 3:32 AM
69 Comments
Called in, wouldn't give me a GC or credit. They said we're refunding you the full amount, go ahead and buy it again and when it arrives we will refund you the difference from the original price.

$560.29 - $246.73 = $313.56

-----------------------------

Well called back and spoke to a supervisor. I was lied to. The agent didn't have the authority due to 3rd party vendor. They can only do a difference refund if sold by Amazon. New order cancelled and for your inconvenience $100 gift card. I didn't take it. Ended up with $250 GC!

Attachment 14778646
Last edited by mesupermanyoujane December 22, 2023 at 08:06 PM.

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