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expiredAsherO posted Dec 18, 2023 04:16 PM
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expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 21, 2023 04:06 PM
4,734 Posts
Joined Dec 2010
needgeechDec 21, 2023 04:06 PM
4,734 Posts
Quote from lailanis :
Will free line be free forever or just 1 year?
It says free voice, does that mean just for calls/txt or also includes data?
Yes, it is "forever". Voice line (which includes phone data and texts etc.) vs. a wearable or tablet data line, is what they are distinguishing. In any case, the free line will fall in step with what plan your other phones are on.
Dec 21, 2023 05:45 PM
44 Posts
Joined May 2020
VioletHealth3548Dec 21, 2023 05:45 PM
44 Posts
Customer rep said it's a free line added yesterday and now today when I looked at my account, my bill is increased. The new rep today asked to wait for biling period to end to reflect promo. Is this a normal process?
Dec 21, 2023 06:00 PM
3,058 Posts
Joined Oct 2007
KingUltraDec 21, 2023 06:00 PM
3,058 Posts
I contacted T-force to see if I qualified, and somebody responded in unusually fast 4 minutes saying that I don't, but asking if I was interested in the BOGO offer.

I wonder if he didn't even bother to check, and wanted to make a different sale.

30 min later I tried thru the APP and got same response, so I guess I'm out
(ONE Plan 9 Lines)
Last edited by KingUltra December 21, 2023 at 12:09 PM.
Dec 21, 2023 06:03 PM
3,959 Posts
Joined Feb 2005
PennStateFanDec 21, 2023 06:03 PM
3,959 Posts
Quote from VioletHealth3548 :
Customer rep said it's a free line added yesterday and now today when I looked at my account, my bill is increased. The new rep today asked to wait for biling period to end to reflect promo. Is this a normal process?
Try removing autopay and enrolling into it again. Sometimes that triggers the promotion.
Dec 21, 2023 06:17 PM
170 Posts
Joined Dec 2008
x15349Dec 21, 2023 06:17 PM
170 Posts
Rep lied and told me promo would be on account. It shows today with no promo code. I call and another rep tells me account was never eligible. Had to cancel, huge waste of time. Was on a One plan.
Dec 21, 2023 06:19 PM
44 Posts
Joined Jul 2019
DavidB4183Dec 21, 2023 06:19 PM
44 Posts
Quote from x15349 :
Rep lied and told me promo would be on account. It shows today with no promo code. I call and another rep tells me account was never eligible. Had to cancel, huge waste of time. Was on a One plan.
I am on One+ promo and didn't quality because it's for targeted people blah blah
Dec 21, 2023 06:29 PM
261 Posts
Joined Dec 2011
hokiebuyDec 21, 2023 06:29 PM
261 Posts
Quote from needgeech :
Yes, it is "forever". Voice line (which includes phone data and texts etc.) vs. a wearable or tablet data line, is what they are distinguishing. In any case, the free line will fall in step with what plan your other phones are on.
Follow-up: I had simple choice with 2GB. Few years ago, t-mobile said I will get unlimited data on my lines but hotspot will be limited to 2GB. Will this new line get 2GB data or unlimited like other lines?

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Dec 21, 2023 07:06 PM
2,376 Posts
Joined Sep 2005
pdp76Dec 21, 2023 07:06 PM
2,376 Posts
Quote from VioletHealth3548 :
Customer rep said it's a free line added yesterday and now today when I looked at my account, my bill is increased. The new rep today asked to wait for biling period to end to reflect promo. Is this a normal process?
This is exactly what happened to me, so I contacted them again via the app chat, and this time the person I chatted with said I wasn't eligible. I'm in the process of cancelling the line and getting the $35 activation fee credited back to me. What a waste of time.
Dec 21, 2023 07:10 PM
819 Posts
Joined Oct 2013
Juniper20760098Dec 21, 2023 07:10 PM
819 Posts
Quote from skeptigal :
I never had good luck with T-Mobile. Fighting and working with T-Force never helped so I started suing them. Now 3 lawsuits later I have been awarded nearly $5K, had my balances removed and phones unlocked. Go know, that it would be so easy - 2 or the 3 lawsuits were default judgments and the other a simple settlement after they were served. I have 1 more in the pipeline for bigger bucks, in higher court, and only they have anything to lose. Go big or go home!
This only increases the rates for honest consumers.
Dec 21, 2023 07:29 PM
205 Posts
Joined Jul 2019
SeanBeanIDec 21, 2023 07:29 PM
205 Posts
Quote from pbmpharmacist :
Yep it was BYOD. Even after I went to the store and got the deal people kept telling me on t-mobile discord and on slickdeals that I was stupid and that the promo credits would magically "drop off". It's been a year and I'm still getting the credits. Unless something has changed, their whole BYOD thing is a myth and it works for device credits.

Based on what I'm seeing on the discord, no one is qualifying for this free line.
Mine dropped off. I signed up last December. They stopped the discount and now i get charged for a full line
Dec 21, 2023 07:41 PM
39 Posts
Joined Nov 2018
PurpleCreator159Dec 21, 2023 07:41 PM
39 Posts
Has anyone gone into the actual T-Mobile store to try this?
Dec 21, 2023 07:54 PM
1,565 Posts
Joined Oct 2008
HKSpeedDec 21, 2023 07:54 PM
1,565 Posts
I got 3 free lines over the years from different promos I found on SL. This is the most recent one. Here's my post from that thread. Never did those free lines expire or drop off. The discounted line reflected on my next billing cycle and I got credit for the prorated first month charge. Depends on when your cycle ends and when you sign up during the cycle.
1
Dec 21, 2023 08:12 PM
18 Posts
Joined Jul 2019
WiseSeagull2847Dec 21, 2023 08:12 PM
18 Posts
Quote from PurpleCreator159 :
Has anyone gone into the actual T-Mobile store to try this?
I just got back from the store, they added it and the rep knew the promo code but looking at my account, it's showing up as an added line for $40. Reading other forums it may take a few days for the promo to show, but right now total bill shows increased with no mention of a promo. Hope it changes.
Dec 21, 2023 08:28 PM
838 Posts
Joined Mar 2008
Snyder81Dec 21, 2023 08:28 PM
838 Posts
Quote from hokiebuy :
Follow-up: I had simple choice with 2GB. Few years ago, t-mobile said I will get unlimited data on my lines but hotspot will be limited to 2GB. Will this new line get 2GB data or unlimited like other lines?
2GB based on previous experience posted by others. I'm maxed at 10 lines all unlimited so I haven't been able to get an 11th line to try it out.

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Dec 21, 2023 08:41 PM
900 Posts
Joined Jun 2006
estacionsjDec 21, 2023 08:41 PM
900 Posts
rep told me they cant find the offer, im on chat anything i should show them besides Promo ID 230289.

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