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expiredAsherO posted Dec 18, 2023 04:16 PM
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expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
633 Comments 270,905 Views
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 20, 2023 11:10 PM
193 Posts
Joined Nov 2014
JovisxDDec 20, 2023 11:10 PM
193 Posts
Quote from dtanuwid :
I chat with the tmobile rep and took screenshots Smilie I even asked twice to confirm

By the way, What I am cancelling is not the BOGO line, but the line that I suspended, which is an old line that we hardly use. From what I got is that as long as I dont cancel the line that's attached with the BOGO, I can keep the promotion of the BOGO.
Do you have a screenshot saying that you qualify?
Dec 21, 2023 12:05 AM
1,609 Posts
Joined Dec 2013
elite-fusionDec 21, 2023 12:05 AM
1,609 Posts
Any idea if this works with the older 55+ plans
1
Dec 21, 2023 12:21 AM
524 Posts
Joined Nov 2020
SociableJuice2702Dec 21, 2023 12:21 AM
524 Posts
Quote from SensibleDolphin7841 :
Is there a trick behind this offer? I called them and they said we can add a line for 35. I asked if my plan or pricing will change and they said no. For some reason I'm a bit skeptical.
That's supposed to be the activation fee. You can get it waived, but I don't think most do. I paid that the last time I got a free line last year. Ask for a second opinion like another rep if you don't trust it.
Dec 21, 2023 12:33 AM
39 Posts
Joined Nov 2018
PurpleCreator159Dec 21, 2023 12:33 AM
39 Posts
Quote from vladnr :
I did it in person in Costco. The store rep added the line immediately. I did not have to activate the SIM Card at the same time. It's still sitting in my drawer, but the line is displayed in my account.
What did you tell the Costco rep? The one I talked to said he has no idea or capabilities to add promo. It's something that can only be done online at the actual T-Mobile site
Dec 21, 2023 12:39 AM
47 Posts
Joined Nov 2017
spb007Dec 21, 2023 12:39 AM
47 Posts
Thank you! Chatted with an agent and they were able to add a line for me and also gave me a $35 credit to my account towards the activation charge they cannot avoid.
Dec 21, 2023 12:48 AM
221 Posts
Joined Jan 2012
desterpotDec 21, 2023 12:48 AM
221 Posts
Quote from PurpleCreator159 :
What did you tell the Costco rep? The one I talked to said he has no idea or capabilities to add promo. It's something that can only be done online at the actual T-Mobile site
You don't add promo. System adds them.
Dec 21, 2023 01:08 AM
1,723 Posts
Joined Apr 2018
krnprogamerDec 21, 2023 01:08 AM
1,723 Posts
Is it still correc that you can't cancel any paid line for 12 months once you've acquired a free line promo?

I've been trying to cancel one of the paid lines for years but T-mobile keeps rolling these free line promos lol year after year.

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Dec 21, 2023 01:08 AM
101 Posts
Joined Mar 2005
mrpeter21Dec 21, 2023 01:08 AM
101 Posts
From BOGO, will freeline be canceled if I cancel the other paid line in two years? or freeline will be remained?
Original Poster
Dec 21, 2023 01:28 AM
42 Posts
Joined Dec 2007
AsherO
Original Poster
Dec 21, 2023 01:28 AM
42 Posts
Quote from mrpeter21 :
From BOGO, will freeline be canceled if I cancel the other paid line in two years? or freeline will be remained?
If you cancel the BO, the GO is no longer free.
Dec 21, 2023 02:21 AM
8 Posts
Joined Mar 2017
Sumo1640Dec 21, 2023 02:21 AM
8 Posts
Two lines One Plan All in Promo plan didn't qualify for me. Sad.
Dec 21, 2023 02:58 AM
39 Posts
Joined Nov 2018
PurpleCreator159Dec 21, 2023 02:58 AM
39 Posts
Quote from desterpot :
You don't add promo. System adds them.
So what do you tell the Costco rep? This guy has absolutely no idea what I was talking about. Told me there's no such thing as free lines.
Dec 21, 2023 03:11 AM
154 Posts
Joined Aug 2013
Frank0554Dec 21, 2023 03:11 AM
154 Posts
Quote from OceanTwelve :
that never ends well. they don't have to honor what an employee says. there are a lot of dumb employees who have no clue what they are talking about and spit out incorrect information.
I think if such a customer filed a complaint with FCC, executive care would acknowledge the rep mistake and credit or make it right. Used to be a wireless rep
Dec 21, 2023 03:12 AM
154 Posts
Joined Aug 2013
Frank0554Dec 21, 2023 03:12 AM
154 Posts
Quote from mrpeter21 :
From BOGO, will freeline be canceled if I cancel the other paid line in two years? or freeline will be remained?
The paid line added today with free line must be maintained to keep the free line. So I wouldn't really consider it BOGO free but Keep 2 lines active for the price of 1
Dec 21, 2023 03:37 AM
95 Posts
Joined Apr 2006
skeptigalDec 21, 2023 03:37 AM
95 Posts

Our community has rated this post as helpful. If you agree, why not thank skeptigal

I never had good luck with T-Mobile. Fighting and working with T-Force never helped so I started suing them. Now 3 lawsuits later I have been awarded nearly $5K, had my balances removed and phones unlocked. Go know, that it would be so easy - 2 or the 3 lawsuits were default judgments and the other a simple settlement after they were served. I have 1 more in the pipeline for bigger bucks, in higher court, and only they have anything to lose. Go big or go home!
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Dec 21, 2023 03:46 AM
117 Posts
Joined Apr 2013
ManuelFDec 21, 2023 03:46 AM
117 Posts
Quote from skeptigal :
I never had good luck with T-Mobile. Fighting and working with T-Force never helped so I started suing them. Now 3 lawsuits later I have been awarded nearly $5K, had my balances removed and phones unlocked. Go know, that it would be so easy - 2 or the 3 lawsuits were default judgments and the other a simple settlement after they were served. I have 1 more in the pipeline for bigger bucks, in higher court, and only they have anything to lose. Go big or go home!
What were your arguments?

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