It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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If your trade in gets rejected, contact them first. They will at least try to solve the problem for you.
If your trade in gets rejected, contact them first. They will at least try to solve the problem for you.
- Traded in Xiomi A1 old international phone* .. valuated to 7$
- $999.99 + 75$ (local sales tax) - $700 (Trade in Discount) -$7 +$20 (new line activation fee) = $387.99 is the total price charged to credit card.
Points noted:
*yes, it seems any brand phone is acceptable at stores. Since he couldn't select this company, he randomly chose some cheaper Samsung phone model name but entered this Xiaomi IMEI number.\
He collected trade-in the phone then there itself. When I asked a question if the brand mismatch would violate trade-in, he said not to worry as my $700 has already been redeemed.
He said locked (to any carrier) phone is not a problem.
Also it seems mostly, Stores will get only the base storage pieces ( S24-128GB S24+ - 256 GB etc.) in stock due to high online demand for higher memory pieces.
Hope this information is helpful.
Anyone else also tried the same?
I guess Spectrum just didn't like how last years deal went.
Not saying everyone is like that as there are some that are just plain unlucky, but I honestly wouldn't worry as long as you followed all directions and sent it in properly. Make sure to take pictures and videos of your package, keep the receipt with weight on it (in case it gets stolen you have proof) and you will be fine with any trade in.
TLDR; I wouldn't worry until it's actually time to be worried. Just be patient.
I guess Spectrum just didn't like how last years deal went.
My store notifies me through phone call once they get stock again.
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As expected, they just skipped the whole process from delivered to assessment.
My tracking still shows delayed, arriving late.
I expect the other one to be accepted either tomorrow or Monday. That one also says delayed.
Not saying everyone is like that as there are some that are just plain unlucky, but I honestly wouldn't worry as long as you followed all directions and sent it in properly. Make sure to take pictures and videos of your package, keep the receipt with weight on it (in case it gets stolen you have proof) and you will be fine with any trade in.
TLDR; I wouldn't worry until it's actually time to be worried. Just be patient.
Stock is always low around my area. They only have couple of these promo phones every week before selling out and then have to wait for restock for another week.
My store notifies me through phone call once they get stock again.
99% of the issues could be prevented by following along in the story book
Not saying everyone is like that as there are some that are just plain unlucky, but I honestly wouldn't worry as long as you followed all directions and sent it in properly. Make sure to take pictures and videos of your package, keep the receipt with weight on it (in case it gets stolen you have proof) and you will be fine with any trade in.
TLDR; I wouldn't worry until it's actually time to be worried. Just be patient.
Stock is always low around my area. They only have couple of these promo phones every week before selling out and then have to wait for restock for another week.
My store notifies me through phone call once they get stock again.
Worst case scenario is you get stuck with a full price phone, and have to trade it in during the next phone trade promo IN STORE
I got credit for Moto phones from previous deals though. Sending Moto phones does not automatically means it's going to get rejected or something.
Worst case scenario is you get stuck with a full price phone, and have to trade it in during the next phone trade promo IN STORE
Even if you pay the full price, you can definitely use that same phone and get a good trade in offer next time.
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