It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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Also, when original order was canceled, I reached out them through chat and the Rep suggested that I place 2nd order without a trade-in and said later trade-in credits can be mapped to 2nd order. I did the same. But now they're saying it cannot be.
If the order gets cancelled, there were no purchases ever made so they won't refund you the credit nor can they. You won't get your device back either even if it gets accepted.
in this process you will be between losing your old phone or paying in full if trade in get rejected for any reason. adding to this too much communications and wasting of time.
Like I repeated over and over to everyone here, be patient. If anything turns out wrong, then you take action. You took action first and just complicated the whole process.
I hope you can get it fixed, but you're in for a long headache.
If the order gets cancelled, there were no purchases ever made so they won't refund you the credit nor can they. You won't get your device back either even if it gets accepted.
This is why you shouldn't have cancelled until everything was at the very least complete.
Like I repeated over and over to everyone here, be patient. If anything turns out wrong, then you take action. You took action first and just complicated the whole process.
I hope you can get it fixed, but you're in for a long headache.
Hindsight is always 20/20. You condemn the first person for trying to do something that is not in the rules and then you condemn the second person for not waiting until they are outside of the return window and then expect they will be able to get Spectrum to do something that is not in the rules if things go wrong. Damned if you do, damned if you don't.
Hindsight is always 20/20. You condemn the first person for trying to do something that is not in the rules and then you condemn the second person for not waiting until they are outside of the return window and then expect they will be able to get Spectrum to do something that is not in the rules if things go wrong. Damned if you do, damned if you don't.
The other person took action too soon like I said. I told you the same thing too which was to to wait and what happened to you? You said it was a miracle but was it really? I guarantee you that if you hadn't waited and opened a chargeback, it would've made for a far more messier situation by now. My point is, don't overcomplicate things if you're not sure what's going to happen.
But hey, what do I know. Hindsight be damned. Trying to give my 2cents so that it's easier for all of you but whatever.
P.S. I got my second trade in credit today as well. Must be some of that little miracle magic working for me too. ¯\_(ツ)_/¯
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Activate your Phone
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Enter your SIM number We will associate it with your device
If you already send your walmart (moto g) device for trade in & IMEI is not clean , pls email [email protected] right away, they will release & activate your device in aprrox 24 to 72 hours.
https://slickdeals.net/f/17252962-128gb-oneplus-12r-proxdr-dual-sim-unlocked-smartphone-pre-order-iron-gray-only-370-w-any-smartphone-device-trade-in-free-s-h
The other person took action too soon like I said. I told you the same thing too which was to to wait and what happened to you? You said it was a miracle but was it really? I guarantee you that if you hadn't waited and opened a chargeback, it would've made for a far more messier situation by now. My point is, don't overcomplicate things if you're not sure what's going to happen.
But hey, what do I know. Hindsight be damned. Trying to give my 2cents so that it's easier for all of you but whatever.
P.S. I got my second trade in credit today as well. Must be some of that little miracle magic working for me too. ¯\_(ツ)_/¯
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