It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email pop@tracfone.com with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
3,536 Comments
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surprisingly, i got the email for my 3rd device that had appraisal date of 02/09. so frustrating.
surprisingly, i got the email for my 3rd device that had appraisal date of 02/09. so frustrating.
Ordered: 30 Jan 2024 (S24U)
Shipped: 2nd Feb 2024
Sent my trade on 3 Feb 2024
Delivered on 6/7 Feb
Yesterday it was updated it will Access by 2/9/2024 to 2/11/2024.
Just got email it got approved. Sent in Meteo PCS 2022 Moto G stylus. Very mint condition.
Only thing left... To see credit on account and request refund on Credit Card.
Yesterday I did 2 trades in store for one Moto + and s24+.
It will be $30 two lines. Promo received in email. So I am all set for $60 for nice upgrade of all phones ..
If anyone needs help or question on whole process let me know now.
Thanks for every inputs by SDer community members.
Sent two trade-ins on 1/29 (Metro S23FEs). 1st trade in delivered on 2/1 as per USPS. Second was stuck from 1/29 to 2/3 as "in possession of item" on USPS. It started moving again on 2/3 and was delivered on Monday morning (2/5) as per USPS.
Spectrum acknowledged first trade in and said:
Your device was received at our warehouse on 02/02/2024. It should be assessed by 02/04/2024. No assessment or update, but I now a credit on my account that includes tax on the money back.
Second trade still says In Transit - Your device is on it's way to our warehouse!
I did a chat and they are going to transfer the credit balance back to my credit card in 3-5 business days.
On Thursday, I mailed Assurant support asking why my package that was delivered on Monday still said "In Transit - Your device is on it's way to our warehouse!".
Friday AM, I got an e-mail that my second (and last) trade was approved. The Trade In portal still reported "In Transit - Your device is on it's way to our warehouse!".
I received also got reply from Assurant that said:
This morning I have a billing credit and the Trade In portal says:
Assessment
Your device passed inspection.
Your Trade-In Credit of xxx is confirmed.
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Ordered: 30 Jan 2024 (S24U)
Shipped: 2nd Feb 2024
Sent my trade on 3 Feb 2024
Delivered on 6/7 Feb
Yesterday it was updated it will Access by 2/9/2024 to 2/11/2024.
Just got email it got approved. Sent in Meteo PCS 2022 Moto G stylus. Very mint condition.
Only thing left... To see credit on account and request refund on Credit Card.
Yesterday I did 2 trades in store for one Moto + and s24+.
It will be $30 two lines. Promo received in email. So I am all set for $60 for nice upgrade of all phones ..
If anyone needs help or question on whole process let me know now.
Thanks for every inputs by SDer community members.
If you have email with invitation code it will work.
Email were sent out around 5th Feb.
Subject line: STARTS NOW: Your February offers
Email were sent out around 5th Feb.
Subject line: STARTS NOW: Your February offers
They do not.. check anything.. be friendly and you will be in and out in 10 mins I was there yesterday for 2 phones with Note 4 one had a screen broken too and was out in less than 10 mins. I made an appointment.
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