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expired Posted by EagerApparel878 • Jan 17, 2024
expired Posted by EagerApparel878 • Jan 17, 2024

Pre-Order Samsung Galaxy S24 Series Phone w/ Eligible Trade-In Device,

(Spectrum Internet Customers only) + Free Shipping

Get $700 Off

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Deal Details
Spectrum Mobile is offering Spectrum Internet Customers: $700 Off your Pre-Order of a Samsung Galaxy S24 Series Device when you Trade in Your Eligible Phone and Activate a new Spectrum Mobile Line (plans start at $14 per GB of data / month). Shipping is free.

Thanks to Community Member EagerApparel878 for sharing this deal.

Note: You must be a Spectrum Internet Customer to be eligible for this deal. Additionally, through January 30, or while supplies last, pre-order and purchase a Samsung Galaxy S24 256 GB, S24+ 512GB, or S24 Ultra 512GB for the price of the next lowest storage level at participating carriers and retailers. The discount will be automatically applied at checkout. Additional storage is non transferrable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase the discount will be lost.

Deal Instructions:
  1. Pre-Order your Samsung Galaxy S24 Series Device (estimated delivery date is January 31):
  2. Decline Protection Plan (or add it at additional charge)
  3. Click 'Add Trade-In' and fill out your trade-in device details
    • Trade-in value will vary by device
  4. Sign in to your Spectrum Internet account and complete your order; additional $700 Off should be reflected for trade-in of eligible devices
    • Trade-in credit will be applied to your account after your trade-in device is processed. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan; click here & here for trade-in terms

Editor's Notes

Written by slickdewmaster | Staff
  • About this deal:
    • Promotion requires customers to trade in qualifying device, purchase and activate a new phone. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan. If the final trade-in value exceeds the cost of the new device, the difference will be refunded to your Spectrum Mobile Account. Trade-in device must have a value greater than $1.
    • Visit spectrummobile.com/tradein for trade-in details.
    • Please refer to the original post, WIKI & forum comments for additional details & discussion. -StrawMan86

Original Post

Written by EagerApparel878
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Spectrum Mobile is offering Spectrum Internet Customers: $700 Off your Pre-Order of a Samsung Galaxy S24 Series Device when you Trade in Your Eligible Phone and Activate a new Spectrum Mobile Line (plans start at $14 per GB of data / month). Shipping is free.

Thanks to Community Member EagerApparel878 for sharing this deal.

Note: You must be a Spectrum Internet Customer to be eligible for this deal. Additionally, through January 30, or while supplies last, pre-order and purchase a Samsung Galaxy S24 256 GB, S24+ 512GB, or S24 Ultra 512GB for the price of the next lowest storage level at participating carriers and retailers. The discount will be automatically applied at checkout. Additional storage is non transferrable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase the discount will be lost.

Deal Instructions:
  1. Pre-Order your Samsung Galaxy S24 Series Device (estimated delivery date is January 31):
  2. Decline Protection Plan (or add it at additional charge)
  3. Click 'Add Trade-In' and fill out your trade-in device details
    • Trade-in value will vary by device
  4. Sign in to your Spectrum Internet account and complete your order; additional $700 Off should be reflected for trade-in of eligible devices
    • Trade-in credit will be applied to your account after your trade-in device is processed. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan; click here & here for trade-in terms

Editor's Notes

Written by slickdewmaster | Staff
  • About this deal:
    • Promotion requires customers to trade in qualifying device, purchase and activate a new phone. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan. If the final trade-in value exceeds the cost of the new device, the difference will be refunded to your Spectrum Mobile Account. Trade-in device must have a value greater than $1.
    • Visit spectrummobile.com/tradein for trade-in details.
    • Please refer to the original post, WIKI & forum comments for additional details & discussion. -StrawMan86

Original Post

Written by EagerApparel878

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Top Comments

I do not recommend Spectrum Mobile. They are an MVNO on Verizon towers and when the network is congested, you have little to no connection because your priority is so low. There is also no upgrade option for a prioritized connection. I dropped them after 1 month.
I test with the following tiv samsung phones:

A14 $714
A54 $770
S23fe $880
S23+ $994
Trade in my Google Pixel 6A for $757 that I originally got from metro for $50 years ago. Makes this a true slickdeal 🫡

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Feb 16, 2024
351 Posts
Joined Dec 2021
Feb 16, 2024
DelightfulJuice6656
Feb 16, 2024
351 Posts
Quote from arbitrager :
hahah yup, did two more today in store... the sales person even recognized me but said if the system allows, not going to stop.

s24 to 24+, got $85 back.. then did a cheapie A phone for a s24... lol evened all out.
Are you still doing this all on the same line? My understanding is that they are only willing to unlock a phone that has been linked to a Spectrum line for at least 60 days. This is different than last year where you could unlock phones that are paid in full immediately. So if you bought multiple phones on the same line then in 60 days based on what they are saying now they will only unlock the latest one you activated since each new phone is replacing the previous on the line.

I have been stuck in this situation with other phone companies where they will not unlock unless you have had the phone linked/active on the line for a certain number of days even if paid in full.
Last edited by DelightfulJuice6656 February 15, 2024 at 07:59 PM.
Pro
Feb 16, 2024
3,802 Posts
Joined Aug 2007
Feb 16, 2024
kqian111
Pro
Feb 16, 2024
3,802 Posts
Quote from DelightfulJuice6656 :
Are you still doing this all on the same line? My understanding is that they are only willing to unlock a phone that has been linked to a Spectrum line for at least 60 days. This is different than last year where you could unlock phones that are paid in full immediately. So if you bought multiple phones on the same line then in 60 days based on what they are saying now they will only unlock the latest one you activated since each new phone is replacing the previous on the line.

I have been stuck in this situation with other phone companies where they will not unlock unless you have had the phone linked/active on the line for a certain number of days even if paid in full.
I think he's traded in the locked phones back to spectrum so ultimately only the last phone is subject to the 60 day period
Feb 16, 2024
9 Posts
Joined Dec 2019
Feb 16, 2024
MaroonMountain300
Feb 16, 2024
9 Posts

Our community has rated this post as helpful. If you agree, why not thank MaroonMountain300

~Documenting my whole Spectrum trade-in experience in case anyone finds it useful~

Pre-ordered gray base S24 256GB (double storage bonus) online on 1/29 with trade in of $50 Walmart AT&T moto g play that I ordered online and picked up from Walmart store. My credit card declined charges from Spectrum on 1/31 so had to tell my bank it is not a fraud charge and then contacted Spectrum chat to charge my card again. Charge went through and the S24 shipped later the same day. S24 was delivered on 2/1 and I shipped my trade-in the same day.

While my trade-in was en route to Assurant, people started reporting their moto g play trade-in was getting denied due to "anti-theft." Checked on AT&T website it allows me to input my trade-in's IMEI and choose phone plans, and checked with several IMEI checker websites that this IMEI is also clean and not blacklisted.

USPS delivery took a while but its tracking finally showed my trade-in was "Delivered, Individual Picked Up at Postal Facility at LEWISVILLE, TX 75029" on 2/8. Assurant website also updated saying they received the trade-in on 2/8, and that it should be assessed by 2/12. Fast forward to 2/13, 14 days from shipment of S24 and the last day I can initiate return of it, no update on Assurant website and my trade-in has not been assessed. I was seriously contemplating initiating the return process of S24, but decided not to avoid further complications and hope for the best my trade-in gets approved. Worst case if Assurant denied my trade-in, I was willing to fight them with my video documentation of factory resetting my trade-in phone showing there are no security locks on it, and then immediately packing it in a shipping box. Fortunately for me today, morning of 2/15, I received email from Assurant stating they approved my trade-in and that I will be receiving a trade-in credit of $700 + 11. Now I am just waiting for the credit to show up on my account.

All in all, this Spectrum online trade-in process was too nerve-racking with too many potential risks of it going all wrong. It was not worth going through for the pre-order double storage bonus. And now that the pre-order bonus is gone, there is almost no reason not to do in store trade-in instead if possible. In fact, I just bought another Walmart moto g ($40 straight talk one this time) and used it to trade it in for another S24 in store today. The trade in was approved on the spot, credit was applied to the purchase immediately, and I was out of the store in less than 30 min. It was a much simpler and smoother process than the online trade in.

Thank you OP for posting this amazing deal and best of luck to you all for getting the deal.
1
Feb 16, 2024
155 Posts
Joined Aug 2013
Feb 16, 2024
erice5908
Feb 16, 2024
155 Posts
Quote from MaroonMountain300 :
~Documenting my whole Spectrum trade-in experience in case anyone finds it useful~

Pre-ordered gray base S24 256GB (double storage bonus) online on 1/29 with trade in of $50 Walmart AT&T moto g play that I ordered online and picked up from Walmart store. My credit card declined charges from Spectrum on 1/31 so had to tell my bank it is not a fraud charge and then contacted Spectrum chat to charge my card again. Charge went through and the S24 shipped later the same day. S24 was delivered on 2/1 and I shipped my trade-in the same day.

While my trade-in was en route to Assurant, people started reporting their moto g play trade-in was getting denied due to "anti-theft." Checked on AT&T website it allows me to input my trade-in's IMEI and choose phone plans, and checked with several IMEI checker websites that this IMEI is also clean and not blacklisted.

USPS delivery took a while but its tracking finally showed my trade-in was "Delivered, Individual Picked Up at Postal Facility at LEWISVILLE, TX 75029" on 2/8. Assurant website also updated saying they received the trade-in on 2/8, and that it should be assessed by 2/12. Fast forward to 2/13, 14 days from shipment of S24 and the last day I can initiate return of it, no update on Assurant website and my trade-in has not been assessed. I was seriously contemplating initiating the return process of S24, but decided not to avoid further complications and hope for the best my trade-in gets approved. Worst case if Assurant denied my trade-in, I was willing to fight them with my video documentation of factory resetting my trade-in phone showing there are no security locks on it, and then immediately packing it in a shipping box. Fortunately for me today, morning of 2/15, I received email from Assurant stating they approved my trade-in and that I will be receiving a trade-in credit of $700 + 11. Now I am just waiting for the credit to show up on my account.

All in all, this Spectrum online trade-in process was too nerve-racking with too many potential risks of it going all wrong. It was not worth going through for the pre-order double storage bonus. And now that the pre-order bonus is gone, there is almost no reason not to do in store trade-in instead if possible. In fact, I just bought another Walmart moto g ($40 straight talk one this time) and used it to trade it in for another S24 in store today. The trade in was approved on the spot, credit was applied to the purchase immediately, and I was out of the store in less than 30 min. It was a much simpler and smoother process than the online trade in.

Thank you OP for posting this amazing deal and best of luck to you all for getting the deal.
do ur open other line?
Feb 16, 2024
194 Posts
Joined Apr 2017
Feb 16, 2024
baubricks
Feb 16, 2024
194 Posts
Got the trade-in approved email a few days ago and the credit posted to my spectrum account today. Chatted and within 2 minutes they are refunding to my card on file. Stressful experience, so much unknown, but glad it worked out in the end.

Today I will be upgrading my brand new 2nd and 3rd lines S24 I added yesterday. Going to a P8P and an S24+ and going to call it good. No MM for me but it will be a wash with two nicer phones, one of which I plan to use after the 60 days.
Feb 16, 2024
2,033 Posts
Joined Jan 2009
Feb 16, 2024
arbitrager
Feb 16, 2024
2,033 Posts
Quote from twiggy_alien_man :
Yeah.

I think the problem is when I moved 6 months ago, I went in store to set up Internet service with spectrum and they were offering one free phone line.

They screwed up a number of things, and it had always said "128GB S22+" under my spectrum account (as I was using the phone up until I sent it to Assurant for trade in).

So I'm thinking Assurant is just going off spectrums information, if you already had the phone linked to your account.

Otherwise there's no reason why the phone should have come up as 128gb instead of 256gb. Still have the box, with the IMEI/etc. on it and it says 256GB as does the settings menu in the phone (which j took pictures of before sending the phone in).

Again, just going to accept the adjusted trade in value and move on.

Definitely going to do this in store in the future, to avoid this type of thing again.
No. They use the IMEI info. Is it really worth the hassle and time wasted for $15 when they could actual screw it up and you lose out on the entire trade in, wait another 3 weeks and they potentially ship Back the phone to lose it?

Yes, agreed they should have but people have to think about scenarios that get played out on minimal paid employees there who really don't give a shiet.
Feb 16, 2024
351 Posts
Joined Dec 2021
Feb 16, 2024
DelightfulJuice6656
Feb 16, 2024
351 Posts
Quote from kevinqian :
I think he's traded in the locked phones back to spectrum so ultimately only the last phone is subject to the 60 day period
Yes, but they said they did two more in store, ending up with at least two locked phones now. Previously they mentioned they were doing all of this on one line. If they are still just doing all of this on one line then in 60 days they will only be able to get the last phone unlocked.

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Feb 16, 2024
351 Posts
Joined Dec 2021
Feb 16, 2024
DelightfulJuice6656
Feb 16, 2024
351 Posts
Quote from MaroonMountain300 :
~Documenting my whole Spectrum trade-in experience in case anyone finds it useful~

Pre-ordered gray base S24 256GB (double storage bonus) online on 1/29 with trade in of $50 Walmart AT&T moto g play that I ordered online and picked up from Walmart store. My credit card declined charges from Spectrum on 1/31 so had to tell my bank it is not a fraud charge and then contacted Spectrum chat to charge my card again. Charge went through and the S24 shipped later the same day. S24 was delivered on 2/1 and I shipped my trade-in the same day.

While my trade-in was en route to Assurant, people started reporting their moto g play trade-in was getting denied due to "anti-theft." Checked on AT&T website it allows me to input my trade-in's IMEI and choose phone plans, and checked with several IMEI checker websites that this IMEI is also clean and not blacklisted.

USPS delivery took a while but its tracking finally showed my trade-in was "Delivered, Individual Picked Up at Postal Facility at LEWISVILLE, TX 75029" on 2/8. Assurant website also updated saying they received the trade-in on 2/8, and that it should be assessed by 2/12. Fast forward to 2/13, 14 days from shipment of S24 and the last day I can initiate return of it, no update on Assurant website and my trade-in has not been assessed. I was seriously contemplating initiating the return process of S24, but decided not to avoid further complications and hope for the best my trade-in gets approved. Worst case if Assurant denied my trade-in, I was willing to fight them with my video documentation of factory resetting my trade-in phone showing there are no security locks on it, and then immediately packing it in a shipping box. Fortunately for me today, morning of 2/15, I received email from Assurant stating they approved my trade-in and that I will be receiving a trade-in credit of $700 + 11. Now I am just waiting for the credit to show up on my account.

All in all, this Spectrum online trade-in process was too nerve-racking with too many potential risks of it going all wrong. It was not worth going through for the pre-order double storage bonus. And now that the pre-order bonus is gone, there is almost no reason not to do in store trade-in instead if possible. In fact, I just bought another Walmart moto g ($40 straight talk one this time) and used it to trade it in for another S24 in store today. The trade in was approved on the spot, credit was applied to the purchase immediately, and I was out of the store in less than 30 min. It was a much simpler and smoother process than the online trade in.

Thank you OP for posting this amazing deal and best of luck to you all for getting the deal.
To be fair, with the preorder this was before the deal was available in stores, free storage upgrade, and they had not yet advertised that there would be ongoing promotion for S24s this month. There are also perks in terms of credit card rewards doing it online versus in store (and some of the stores have limited inventory). That being said, you are definitely correct that doing it in store removes an element of uncertainty. This year the USPS/Assurant delays and Walmart phone thing definitely increased the stress.

You can imagine if you went through the process and Assurant processed the trade in within a week and you had not read anything about the Walmart issue then you probably would be fine with how everything went. That was my experience last year. This year stressed me out for several days, but like you it worked out in the end.
Feb 16, 2024
349 Posts
Joined Sep 2007
Feb 16, 2024
Punker1234
Feb 16, 2024
349 Posts
Lol. Sent them an old Note 4 but a working one. Just got this with no explanation below haha. When I clicked the link they provide, it doens't show anything. Fun stuff.

Device and Offer Details
Make: Samsung
Model: SM-N910A GALAXY NOTE 4 - ATT
IMEI: *Intentionally removed*
Trade-In Credit: $0.00
Your trade-in credit was adjusted for the following reason(s):

What's next?
Feb 16, 2024
349 Posts
Joined Sep 2007
Feb 16, 2024
Punker1234
Feb 16, 2024
349 Posts
Quote from spgrumby :
Got the dreaded denial. Some of which is totally bogus - no liquid damage and device powers on. I have video right before sending....

Your trade-in credit was adjusted for the following reason(s):
• Physical Damage
• LCD Damage
• Liquid Damage
• No Power
I got the same thing but it says no reason why mine was adjustedto $0.00. Did you call them and or what process did you do to resolve?
Feb 16, 2024
105 Posts
Joined Oct 2016
Feb 16, 2024
spgrumby
Feb 16, 2024
105 Posts
Quote from Punker1234 :
I got the same thing but it says no reason why mine was adjustedto $0.00. Did you call them and or what process did you do to resolve?
I ended up returning the S24 and asking for my trade in back because I got the trade valuation on the last day to send the S24 back for a return. I was emailing with Assurant but it's a slow, painful process and they are about worthless helping you. Good luck!
Feb 16, 2024
349 Posts
Joined Sep 2007
Feb 16, 2024
Punker1234
Feb 16, 2024
349 Posts
Quote from spgrumby :
I ended up returning the S24 and asking for my trade in back because I got the trade valuation on the last day to send the S24 back for a return. I was emailing with Assurant but it's a slow, painful process and they are about worthless helping you. Good luck!
Wow that sucks man. I might do the same. I don't want to be conned out of $700. Is there no way to call them? i can call spectrum but that's a worthless hole I'm assuming I'll fall into. And an e-mail is going to take too long... haha. The crazy part is, my e-mail lists NO reaosn why it was rejected and when I clicked the link it still says it's being inspected...
Feb 16, 2024
349 Posts
Joined Sep 2007
Feb 16, 2024
Punker1234
Feb 16, 2024
349 Posts
Quote from spgrumby :
This was my concern yesterday. No status update and was my last day to initiate a return. So I called and started the return process. I have 14 more days to get them to return so have time to get a final answer from Assurant.
May I ask what phone number you called? Just regular Spectrum or Assurant themselves? I can't find a number for Assurant.
Feb 16, 2024
194 Posts
Joined Apr 2017
Feb 16, 2024
baubricks
Feb 16, 2024
194 Posts
Quote from DelightfulJuice6656 :
Spectrum is kind of crazy/unique at the moment in this regard. As long as your device is paid in full it seems you can upgrade as much as you want. My account page right after I activated the new phone said I could upgrade. Some people said the bought S23 and then traded in for S23+. Some people in this thread also said that they were blocked from being able to do trade ins at the store and can only purchase online because they were doing too many promos/trade ins. The 60 day thing is a good question, whether they will unlock the device 60 days after activation even if you switch device or if it has to be active 60 consecutive days.
Blocked in store trying to upgrade 2x S24s to a Pixel 8 Pro and an S24+.... have to do it online.
1

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Feb 16, 2024
105 Posts
Joined Oct 2016
Feb 16, 2024
spgrumby
Feb 16, 2024
105 Posts
Quote from Punker1234 :
Wow that sucks man. I might do the same. I don't want to be conned out of $700. Is there no way to call them? i can call spectrum but that's a worthless hole I'm assuming I'll fall into. And an e-mail is going to take too long... haha. The crazy part is, my e-mail lists NO reaosn why it was rejected and when I clicked the link it still says it's being inspected...
The link will update later today (at least mine did). No phone number, just email.

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