It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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A14 $714
A54 $770
S23fe $880
S23+ $994
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Edit: hope this doesn't mess with using it for future trade in. As in messing with the true identity of the phone, after flashing, is it consider factory unlock version now or carrier unlock? If so, doesn't samsung has a way to track it or doesn't really matter?
Edit: hope this doesn't mess with using it for future trade in. As in messing with the true identity of the phone, after flashing, is it consider factory unlock version now or carrier unlock? If so, doesn't samsung has a way to track it or doesn't really matter?
Trade in typically looks for any physical damage, blacklisted IMEI, and wrong device. They don't care if your phone is flashed to be unlocked or still on carrier firmware. And they certainly don't care if your phone is locked or unlocked.
Anybody with a little bit of patience can do it.
https://www.reddit.com/r/Spectrum...s_po
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https://www.reddit.com/r/Spectrum...s_po
I got my assurant assessment approved on 3/16 and credit hit my Spectrum account on 3/17. I requested a refund same day over chat. 3 hours later, I get an email alert saying my autopay method changed, to a new card that I don't recognize and with a zip code half way across the country. I then called up Spectrum to stop the refund from processing into the new payment but was already too late. So they started an investigation. I also changed the security pin on my account. 2 days later, once the refund settled, I get another email alert saying my autopay method changed again, now back to my original payment method, with the new unrecognized payment removed from my acct. All these payment method changes happening without my authorization or consent.
I can only surmise the original rep I spoke with to initiate the refund went rogue after he saw how much money was in the account. It's so easy for any rep to impersonate a customer since they practically have all our security info if they pull up our billing statement. The security pin is right there on the billing statement as well as on the web portal. Now I gotta fight it with them to get the trade in credit back to me. Already initiated a complaint with BBB and will file a police report for grand theft since the credit is over 1k.
If you use a security pin to access your account, i suggest you change it to 2FA where they have to text you a pin every time in order to access the account.
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