Ordered a black one — obvious return, pretty significant scratches, someone's strap was jammed in the case and all of the tone knobs shattered in transit. Trying to contact Sam ash to figure out if they'll send me a better one or give me a partial refund
Ordered a black one — obvious return, pretty significant scratches, someone's strap was jammed in the case and all of the tone knobs shattered in transit. Trying to contact Sam ash to figure out if they'll send me a better one or give me a partial refund
Did you get photos before they shipped it? I got one in Heritage Cherry Sunburst that had a shattered tone knob (per photos of guitar before they shipped it). I had never heard of a shattered tone knob! But I decided to proceed with order because of the discount, with plans to have it repaired under warranty.
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