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On Men's & Women's Cloudaway Shoes $84 + Free Shipping
$83.99
$139.99
On Running [on.com] has for On Members (free to join [on.com]): On Men's & Women's Cloudaway Sneakers on sale for $83.99. Shipping is free.
Note: Must be logged into account for discount to automatically apply.
Available Colors:
Note: Must be logged into account for discount to automatically apply.
Available Colors:
- Men's
- Ivory/Lead [on.com] (sizes 8.5, 10.5-14)
- Women's
- Undyed-White/Glacier [on.com] (sizes 8-9.5)
- Ivory/Pearl [on.com] (sizes 5, 5.5, 9)
- Ice/Glacier [on.com] (sizes 5-11)
Created 04-24-2024
at 03:23 PM
by LolaBunny21 | Staff
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
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28 Comments
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They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
Down voted for speaking facts
They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Had a similar situation. Delayed shipping. Was in their WH for days after ship date. Never even left their facility. Wouldn't expedite, wouldn't give a discount, wouldn't transfer me to a supervisor. Only gave me a coupon for a future purchase. Why would I ever buy from you again if you can't make the first purchase right???
How long have you been an employee of On?
You sound cool AF. TBH NGL IMO FWIW LMAO LOL ROFL
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Of the On shoes, the CloudSurfers are the best because of their slanted hole design. They're a great combination of light and soft. However, I couldn't find a sale on them. The rest of the On shoes aren't as good IMHO. Try them out in store before buying.
I eventually settled for Nimbus 26 due to the extra grip and more ventilated upper.
Still looking for a deal on cloud surfer.
Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
That's a slick cookie message
Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
Don't make the same mistake , as the man who wrote the fortune cookie. Stay away from ON go OFF. Go get HOKA. Wear it for a month if you no like it , try will take it back , no problems. When I wear HOKA, I feel I'm on a Cloud ☁️, when a wear ON, I feel , I'm on a pavement. Choose wisely
What model?
What distances do you use them for?